We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Excellent Hotel in Karol Bagh” 5 of 5 bubbles
Review of The Florence Inn

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
The Florence Inn
Ranked #152 of 706 Hotels in New Delhi
Kathmandu, Nepal
Level Contributor
66 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Excellent Hotel in Karol Bagh”
5 of 5 bubbles Reviewed April 22, 2013

Our tour company uses this hotel, and I am thankful that they do.

Friendly staff from the front desk guys, to room service and housekeeping.

The hotel is close to the Metro, not far from the airport and has some great street life from about noon onwards.

Our room was always clean and made up every day. The WiFi is there and it should be free, but at 100 Rupees for 24 hours, it isn't too bad. Hotel management, get with the times!

The day tour we arranged was well conducted and gave us a good taste of the amazing amount of interesting places to see, the highlight being the Qutub Minar. Our driver was good and not the usual maniac on wheels that you can get.

We had the included buffet breakfast each morning, excellent. The room service staff are delightful and willing to engage in conversation which is a pleasant change. Their service is excellent and the food is very good and great value.

If you want to have a good place to stay then give the front desk guys a call. Arshil, Santosy and Manish are all helpful. Believe me!

Thanks to everyone, my wife and I had a great stay and we will be back.

Gordon Randall

Room Tip: Don't accept a room near the lift, unless you are a single. They're good but SMALL
See more room tips
  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Gordon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FlorenceTeam, General Manager at The Florence Inn, responded to this review, December 2, 2013
Dear Mr. Gordon,

Greetings from Florence Hotels!

Thank you for your feedback regarding your stay at our hotel it truly helps us serve you better. We are really happy to know that you enjoyed your stay with us and liked the quality of our accommodation and other facilities,

We thank you for your appreciation and your positive feedback and look forward to welcoming you back at Florence Hotels New Delhi.

Best Regards

Sanjeev Pande

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

477 reviews from our community

Traveler rating
    151
    177
    108
    30
    11
See reviews for
81
158
37
32
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed April 17, 2013

A 4 star hotel in karol bagh
We stayed from 31 march to 13 April All rooms/ suites were well appointed and comfortable. .The hotel staff met all our variety of requests and demands promptly and with a smile.
I would highly recommend this hotel. The hotel Manager Mr Ashish Sharda made our stay very comfortable

  • Stayed April 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Hkzep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FlorenceGroup, Owner at The Florence Inn, responded to this review, April 26, 2013
Dear Hkzep,

Thank you for staying with us. We are delighted to know that you enjoyed your stay at our hotel . We would also like to thank you for the kind words you said about services and associates. We strive every day to ensure our guests have a wonderful time at our hotel, and it is extremely encouraging for someone to tell us. Thank you so much for taking the time to share this with us. It really means a lot to our associates. We look forward to welcoming you back again in the near future.

Warm regards,
Prashant Soni
md.florencegroup@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
wolverhampton
Level Contributor
336 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
4 of 5 bubbles Reviewed April 12, 2013

We stayed here at the start and end of a safari trip. We were traveling with The Adventure Company who had arranged the hotel, but we were quite happy with their choice.
It's in a fairly central location in a district of chaotic streets and near the market - but that's Delhi!
The service was very good throughout, and the rooms large and comfortable. We didn't eat an evening meal here, but the lunch and breakfasts we had were really nice.
We'd be happy to stay again if ever we were back in Delhi.

Room Tip: You may want ear plugs - just because of the street noise rather than anything from the hotel.
See more room tips
  • Stayed April 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank fillyk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FlorenceTeam, General Manager at The Florence Inn, responded to this review, December 2, 2013
Dear Guest

Greetings from Florence Hotels!

Thank you for taking the time to review our hotel following your recent stay with us. I’m glad you found the hotel to your liking and I will pass on your comments about the staff being friendly and helpful to them all, it’s always nice to hear we are getting it right.

Again, I wish to thank you for your input and hope to see you the next time you travel to our area.

Sincerely yours,

Sanjeev Pande

General Manager,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pattingham, United Kingdom
Level Contributor
147 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed April 9, 2013

We stayed here for one night at the start and end of our safari trip.
The entrance is in a quite side road. The rooms looked out onto a 'garden' (more a patch of dry soil but not a problem)
The room was large with a bath and shower. Marble(?) floors and a comfortable bed. Air conditioning was fine and there was a large LCD TV.
Plenty of hot water although the bath had two showers, one fixed to the wall and one on a lead, and we could not get the wall one to work.
WiFi is available at the cost of 150R for 24 hours and it was fast.
The breakfast is plentiful but the service was slightly slow one morning.
Walk out of the side road and you are in the bustle of an Indian market. There are some very good restaurants nearby if you want to eat out. Try the Crossroads restaurant, 5 minutes walk from the hotel. Walk out of the side street, turn left, turn left at the top and first right. Walk to the end of the street and it is on the corner.
I would certainly use this hotel again

  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Russ_Hore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FlorenceTeam, General Manager at The Florence Inn, responded to this review, December 2, 2013
Dear Russ,

Thank you for sharing your candid feedback.

Your feedback has been taken up seriously with the entire team of the F&B service department for slow service It is our earnest endeavor to ensure that our guests enjoys a memorable experience and I am delighted to know that you had a wonderful stay with us.

Thank You for sharing your feedback.

We greatly value your patronage and look forward to welcoming you back to Florence Hotels New Delhi


Sincerely yours,

Sanjeev Pande

General Manager,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
105 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed March 30, 2013

We arrived in New Delhi on 25th February after a long flight from Perth at 5am and were taken to our hotel. On our early arrival at the Florence Inn the staff made every effort to prepare rooms quickly so we could shower, have breakfast and get ready to take on exploring New Delhi. Everyone at the Hotel was pleasant (although the dining room staff should try to smile) and very helpful particularly at recommending good places to eat. We tried all 3 recommendations and really enjoyed the local Indian food.
Breakfasts were more than adequate with a choice of Indian or western breakfast. The rooms were small but clean and airconditioned. We forgot to hand in our key one day,consequently the room didn't get cleaned with the excuse that they didn't have a spare key! Unfortunately we could not get the television to work despite a staff member from the hotel trying to assist. At the time we were there they did not stock the local Kingfisher beer and could only offer expensive Tuborg.
This hotel is in a great area - walking distance to markets and some fantastic restaurants and Karol Bagh railway if you feel inclined to brave train travel. We did and we loved it.

Room Tip: Ask for a room that has a window to the outside world and not an air shaft. Make sure you hang the...
See more room tips
  • Stayed February 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank elias501
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FlorenceTeam, General Manager at The Florence Inn, responded to this review, December 2, 2013
Dear Perth

Greetings from Florence Hotels!

Thank you for your feedback regarding your stay at our hotel it truly helps us serve you better. We are really happy to know that you enjoyed your stay with us and liked the quality of our accommodation and Food,

We thank you for your appreciation and your positive feedback and look forward to welcoming you back at Florence Hotels New Delhi.

Best Regards

Sanjeev Pande

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ajaccio (Corsica)
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 30, 2013

We have stayed at many hotels over the years, It is the friendly service that makes it worthwhile staying in this hotel. The staff are social at just the right level and they go to great length to make you feel at home. The room we had was spacious and pretty, the breakfast is good

I will definitely come back and recommend to my friends. Thank you very much for making our stay so pleasant!!!

Room Tip: If you are travelling with family book the premium room it is very spacious
See more room tips
  • Stayed March 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AlfredAntoine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FlorenceTeam, General Manager at The Florence Inn, responded to this review, December 2, 2013
Dear Guest

Greetings from Florence Hotels

Thank you for your feedback about your stay with us, we feel privileged that we were able to delight you. We will definitely ensure you again have a wonderful experience on your next stay.
We look forward to welcoming you back soon.

Sincerely

Sanjeev Pande,

General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed March 30, 2013

We stayed here at the start and the end of a trip to India and Bhutan in March 2013. The rooms were very clean, modern and comfortable and excellent value for money. The hotel has a very good restaurant; the menu is extensive, the food good, made with fresh ingredients and cooked to order. The buffet breakfast also offered a good choice and the omelettes were excellent. The Florence Inn's top feature, however, is its staff, all of whom are professional, dependable and friendly. We were able to call on the hotel's services for airport transfers, taxis, money changing, and one of the hotel porters even took my wife to the ATM in the nearby market. It was also nice to wake up to complimentary copies of the Times of India every morning.

Room Tip: Rooms at the front of the hotel have a nice view over a small green where children from a nearby sch...
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank steve m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FlorenceTeam, General Manager at The Florence Inn, responded to this review, December 2, 2013
Dear Steve

Thank you for your glowing feedback about the facilities and services offered. It gives me great joy that we succeeded in making your stay a memorable one. We look forward to welcoming you in our midst again soon and hope to continue being your hotel of choice while in Delhi.

Regards

Sanjeev Pande

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these New Delhi hotels
Hotel Florence
#97 of 706 in New Delhi
4.0 of 5 bubbles 348 reviews
Biden Pura
Hotel Pooja Palace
Hotel Pooja Palace
#106 of 706 in New Delhi
4.0 of 5 bubbles 253 reviews
Biden Pura
Hotel Emperor Palms
Hotel Emperor Palms
#135 of 706 in New Delhi
4.0 of 5 bubbles 76 reviews
Show Prices
Show Prices
Show Prices
Biden Pura
Taj Princess Hotel
Taj Princess Hotel
#76 of 706 in New Delhi
4.0 of 5 bubbles 206 reviews
Biden Pura
Hotel Metro View
Hotel Metro View
#161 of 706 in New Delhi
4.0 of 5 bubbles 171 reviews
Hotel Swati
#139 of 706 in New Delhi
4.0 of 5 bubbles 130 reviews
Show Prices
Show Prices
Show Prices

Been to The Florence Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Florence Inn

Property: The Florence Inn
Address: 15 - A/6 Ajmal Khan Road | Near New Bloom School, New Delhi 110005, India
Location: India > National Capital Territory of Delhi > New Delhi > Biden Pura
Amenities:
Business Center with Internet Access Restaurant Room Service
Hotel Style:
#104 Business Hotel in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Florence Inn 3*
Number of rooms: 26
Official Description (provided by the hotel):
Amongst the finest downtown hotels located in the heart of the city. At the Florence Inn, you are looked after by the people who respect and value the word "Hospitality." Situated just minutes away from the city centre, world class shopping and prime business districts, Florence Inn is a haven of tranquil elegance located amidst the vibrant city of Delhi. Choose from our full service well appointed, tastefully designed Executive Rooms, Premium rooms, & Deluxe rooms. Free Wifi ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia and Priceline so you can book your The Florence Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Florence Hotel New Delhi
Florence Inn Delhi

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing