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“Excellent experience” 5 of 5 bubbles
Review of The Florence Inn

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The Florence Inn
Ranked #152 of 705 Hotels in New Delhi
San Marcos, California
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Excellent experience”
5 of 5 bubbles Reviewed May 2, 2012

My daughters and I used the Florence Inn as a base for our travels in India. The hotel is clean and the staff are attentive. We enjoyed meals in the restaurant. I especially want to identify
Ashish Sharda, Room Division Head. Our flight back to the US was delayed for many hours.
Consequently our connecting flights were impossible. Mr Sharda overheard our dilemma and immediately offered his services --free of charge! This was a major issue for us and he handled
it competently and pleasantly. I endorse Florence Inn and its staff completely!! Enjoy.
Joanne Rizza

Room Tip: Second floor and higher are quieter. Incidental info - the staff will store excess luggage for a...
See more room tips
  • Stayed April 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Furrawn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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476 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
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  • Dutch first
  • English first
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English first
Auckland Region, New Zealand
Level Contributor
44 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed May 1, 2012

I had previously stayed at the Florence Inn three times on our last trip to India in 2009.

On this trip we were warmly welcomed back - it is always good to be remembered and valued as a returning guest.

The Florence Inn is a good value tourist hotel in an excellent location. The rooms are clean and spacious. Not too many windows but that is nothing unusual in Indian city hotels. The location is great, right by Karol Bagh, a short walk to the Metro, and only three stops on the Metro to Connaught Place.

The restaurant is good, an average breakfast but a good improved (from last trip) dinner menu. Our only suggestion - the restaurant staff aren't very cheerful, so a smile every now and then wouldn't go amiss.

We booked the airport transfers through the hotel and all went without a hitch.

Overall a good clean hotel, reasonably priced, in a good location. Recommended and will definitely stay there again on the next trip to fabulous India.

  • Stayed April 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank KiwiWanderlust1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rockport
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed April 23, 2012

The Florence Inn has all the perks you look for in a hotel, especially in a big, busy city. Clean, quiet, very helpful staff, followed by the little things...morning paper and breakfast, room service, interent and BATHTUBS! This hotel in Delhi is a bargain even without the extras, but the extras certailny make staying here feel like home away from home.
Linda Hart

  • Stayed March 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Linda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mumbai india
Level Contributor
136 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
4 of 5 bubbles Reviewed April 14, 2012

Near karol Bagh Metro station , u can reach in 3 minutes the metro line & easy access from all sides of the main karol bazaar , stayed in premium room number 301 , big room with bathtub & 24hre running hot & cold water , staff was nice & courteous & gave me a room at 1000am in the morning for a early check inn , advise u to ask for premium rooms as big in size , breakfgast was a small affair though , would have appreciated if they had more space in the dining area, overall a value for money property in the market & walking distance to major markets in karol bagh for shopping .

Room Tip: Choose premium rooms which are bigger & have a sitour with 2 chairs & a small table & ba...
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  • Stayed April 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank njagu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed April 4, 2012

My husband and I stayed here at the beginning of March on our first 2 nights in India. It was such a great place to crash after our 24 hour journey to India from the States. The breakfast was delicious, the staff was courteous, the rooms were clean and well decorated. I would stay here again!

  • Stayed March 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Ebablevart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FlorenceGroup, Owner at The Florence Inn, responded to this review, April 12, 2012
Dear Ebablevart,
Thank you for your inspiring feedback. We are delighted to know that the overall ambience, the rooms, the service and the food were to your great liking and satisfaction. Your words perfectly define the brand experience which enables mental and physical wellness infused with optimism. Thank you for complimenting our associates. This gesture from your side is certainly a motivation for the team to perform better. It is through a delighted customers that the hotel gains its true recognition. We look forward to welcoming you back for many more enriching moments.

be inspired, be renewed
Prashant Soni
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed April 2, 2012

Ater a very long flight and arriving very late in the evening and having my mother with me on her first trip out of Australia we drove down the dirty streets of Delhi and arrived at the Florence Inn at about midnight, we stepped from our car to the steps and into the foyer and and felt immediately relaxed as the hotel is lovely, full of marble and extremely clean and the staff were extremely pleasant. We were then taken to our room which was also clean and comfortable although the old air con machine was to loud to have on. Breakfast was nice although not a lot of choice but the restaurant was lovely and clean. we hired the car from the hotel and our driver was wonderful, we felt safe with him even in the bustling Delhi traffic the price for the full day was also reasonable. When we returned to the florence after the rest of our travels nothing had changed we were upgraded to a suite where the air con was much quieter and the size of the room was great and the staff were as lovely and helpful as ever organising our car to the airport early in the morning and sending post cards for us. All in all it was a pleasant stay on both occasions and i would definatley stay there again.

  • Stayed March 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank KJN_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FlorenceGroup, Owner at The Florence Inn, responded to this review, April 12, 2012
Dear KJN_12,
Thank you for your inspiring feedback. We are delighted to know that the overall ambience, the rooms, the service and the food were to your great liking and satisfaction. Your words perfectly define the brand experience which enables mental and physical wellness infused with optimism. Thank you for complimenting our associates. This gesture from your side is certainly a motivation for the team to perform better. It is through a delighted customers that the hotel gains its true recognition. We look forward to welcoming you back for many more enriching moments.

be inspired, be renewed
Prashant Soni
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bishopsteignton
Level Contributor
193 reviews
137 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
4 of 5 bubbles Reviewed March 23, 2012

Very friendly, good customer service and clean,spacious rooms. The rooms at the back are dark and the front rooms are worth the few rupees extra.

Good food served at both breakfast and dinner.

Close to the Metro (sardine tin experience) and to the chaos of Delhi. Market is just around the corner.

Room Tip: Book a front room overlooking the school. Much lighter than the back rooms
See more room tips
  • Stayed November 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Marjory1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Florence Inn

Property: The Florence Inn
Address: 15 - A/6 Ajmal Khan Road | Near New Bloom School, New Delhi 110005, India
Location: India > National Capital Territory of Delhi > New Delhi > Biden Pura
Amenities:
Business Center with Internet Access Restaurant Room Service
Hotel Style:
#104 Business Hotel in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Florence Inn 3*
Number of rooms: 26
Official Description (provided by the hotel):
Amongst the finest downtown hotels located in the heart of the city. At the Florence Inn, you are looked after by the people who respect and value the word "Hospitality." Situated just minutes away from the city centre, world class shopping and prime business districts, Florence Inn is a haven of tranquil elegance located amidst the vibrant city of Delhi. Choose from our full service well appointed, tastefully designed Executive Rooms, Premium rooms, & Deluxe rooms. Free Wifi ... more   less 
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Also Known As:
The Florence Hotel New Delhi
Florence Inn Delhi

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