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“Hotel with very kind people”

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Hotel Chanchal Continental
Ranked #285 of 708 Hotels in New Delhi
Gorinchem, The Netherlands
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Hotel with very kind people”
4 of 5 bubbles Reviewed June 26, 2012

You get more than you pay in this hotel. Rooms are nice, only the view from it sin't best view. I felt very nice here..

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kresimir S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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91 reviews from our community

Traveler rating
    25
    33
    24
    5
    4
See reviews for
11
27
21
15
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Delhi, India
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed June 12, 2012

I have stayed several times now at this hotel, and have always had good experiences. The staff is friendly and efficient, it is affordable, clean, safe, and centrally located. Also provide good food for room service.

  • Stayed June 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Leela H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed May 25, 2012

I was little skeptical on the services and the comfort as narrated on the site until I actually experienced it personally. I was overwhelmed to see and experience something that I never ever thought that I will get from a hotel in the midst of a busy city.
One liner for a hotel that is "Home away from Home" ...Value for your money...
Wish if it was located in a more peaceful surroundings...

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Neetanjali S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Göteborg, Västra Götaland, Sweden
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed May 20, 2012

This is one of the hotels in the "hotel market" in the Paharganj area, and most of them looks the same. This is one of three of the same owner, and it is well managed but you really do not feel at home. There are o lot of rooms and it is hard to give any advice about the rooms.

It is advicable though to really get written down what price and service you agree about. When checking out in the middle of the night I was supposed to pay a higher rate than we agreed about when I checked in, and it was not until I showed them our mail conversation they believed me. Then it was the taxes: they hade a very strange way of calculating the tax amount. Be sure to get everything written down.

On arrival we agreed about the airport drop to be complimentary (it says on their webb page), but when we were about to leave they tried to charge me for that too.

The room service is really good, and their food is quite OK. The staff is a bit too helpful sometimes - it feels as if it is because of the tipping.

Breakfast is served in one of the other hotels a shorter walk away. Breakfast is OK if you like it the Indian way. BUT: the reastaurant is really awsome if you visit them in the evening time! They have the common Indian dishes, but some of them are tasting so good I do not think I have had better cooked food elsewhere in Delhi. This restaurant is worth visiting even if you do not stay in the hotel!

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mikael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed March 25, 2012

The bed is supper comfortable!! The room is small but average. The hotel will pick you up from the airport which was really nice at 2AM but it has to be arranged in advance. They only charge you tolls/parking. There is a lot of noise outside of the room. The staff especially make a lot of noise talking in the early morning. The bathroom is a little ancient and they do not provide toilet paper. Make sure you carry toilet paper in India because it is often not provided.

The complimentary buffet breakfast is awesome and the best compared to all the other hotels we stayed at in India. There was a lot of variety of delicious food and there is a nice terrace that you can enjoy the breakfast.

  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Rebecca R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BhaskarNewDelhi, Manager at Hotel Chanchal Continental, responded to this review, March 28, 2012
Dear Guest,

Many thank you for choosing our “Hotel Chanchal Continental” for your recent stay in City (New Delhi) & it was indeed our pleasure to have you as a valued guest of our hotel.
We are delighted that you had a pleasant stay experience with us and your kind comments regarding airport pickup & B’fast (complimentary), Room, staff etc, are highly appreciated.

Concerning toilet paper, if you would have informed us , the room service man would have provided you the same in your room immediately. Otherwise each room is equipped with basic amenities i.e. mini bar, toilet paper, soap, dental kit, shaving kit, bath slipper etc.

Looking forward to welcome you again.


Regards,

Customer Relationship Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kiev, Ukraine
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 30, 2011

We stayed in that hotel first time for a night. We were first tourists from Ukraine who ever stayed here! Hotel proposes free pick up from the Airport, located at safe place, just 5 min walk from the New Delhi Railway station and 10 min from a Metro, have a good kitchen and reasonable choice of dishes.
We were met in the Airport by representative of Hotel (nevertheless I did not receive conformation letter about asked transfer from Agoda ) and we had a free transfer to the Hotel.
We came in the early morning and were happy about opportunity to early check-in. Personnel was very welcome and pleasant. While check-in procedure we were welcomed with complimentary juice drinks. Service was very quick. Room was cleaned everyday even we did not ask. We stayed in a room 706 with a window to the back site of hotel and we did not hear any noise or horns of transport, just some dogs barked time from time. In a room we had a big window which can be opened, individual air condition with remote control,small fridge, kettle, thermos for water, complimentary tea and coffee, flat TV, complimentary WI-FI internet, big double bed. In the rest-room a toilet and a shower did not have separation curtain as we found later it was standart for many different hotels. Also we had complimentary breakfasts at the sisters Chanchal Delux Hotel situated on the next street in the distance about 100 metres. Restaurant have a good kitchen and reasonable choice of dishes. So, it is a really 3* hotel with a reasonable budget price. If we have opportunity to go to Delhi in the future we will stay in Chanchal Continental!

  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ihorpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed November 19, 2011

We booked this hotel through Agoda but upon check in were told because we had booked a deluxe room that these rooms were situated in another hotel nearby. Not a big deal, until we checked into the new hotel, to find the rooms were not as pictured on Agoda and also missing features that we had paid for such as a safe. Instead, we were told to leave our valuables at reception under the sign that read 'reception not responsible for any lost items'. Didn't make us feel very safe - no pun intended. Anyway, this hotel should make it clear that if you book a particular room, you may in fact be staying somewhere else, in a completely different room that you originally booked. Looking at other reviews I see we are not the first for this to happen too.

Room Tip: Be aware that you might not get the room you booked, let alone the same hotel!
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  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bumbleNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Chanchal Continental

Property: Hotel Chanchal Continental
Address: 8524 Shiela D B Gupta Road, New Delhi 110055, India
Location: India > National Capital Territory of Delhi > New Delhi > Pahar Ganj
Amenities:
Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
Ranked #285 of 708 Hotels in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Chanchal Continental 2.5*
Number of rooms: 54
Official Description (provided by the hotel):
We welcome you to enjoy luxury accommodation at budget prices with other like minded travelers who start their journey into India from here. We have 53 well appointed AC Rooms with direct dialing telephone in each room, Cable and satellite color TV, Refrigerator with soft drink, attached bath, 24 hrs running hot & cold water, wall to wall carpet. ... more   less 
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