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“Good Value, Great Breakfast”

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Hotel Chanchal Continental
Ranked #286 of 713 Hotels in New Delhi
New York
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Good Value, Great Breakfast”
Reviewed March 25, 2012

The bed is supper comfortable!! The room is small but average. The hotel will pick you up from the airport which was really nice at 2AM but it has to be arranged in advance. They only charge you tolls/parking. There is a lot of noise outside of the room. The staff especially make a lot of noise talking in the early morning. The bathroom is a little ancient and they do not provide toilet paper. Make sure you carry toilet paper in India because it is often not provided.

The complimentary buffet breakfast is awesome and the best compared to all the other hotels we stayed at in India. There was a lot of variety of delicious food and there is a nice terrace that you can enjoy the breakfast.

  • Stayed January 2012, traveled as a couple
    • Value
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Helpful?
2 Thank Rebecca R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BhaskarNewDelhi, Manager at Hotel Chanchal Continental, responded to this review, March 28, 2012
Dear Guest,

Many thank you for choosing our “Hotel Chanchal Continental” for your recent stay in City (New Delhi) & it was indeed our pleasure to have you as a valued guest of our hotel.
We are delighted that you had a pleasant stay experience with us and your kind comments regarding airport pickup & B’fast (complimentary), Room, staff etc, are highly appreciated.

Concerning toilet paper, if you would have informed us , the room service man would have provided you the same in your room immediately. Otherwise each room is equipped with basic amenities i.e. mini bar, toilet paper, soap, dental kit, shaving kit, bath slipper etc.

Looking forward to welcome you again.


Regards,

Customer Relationship Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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91 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (13)
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English first
Kiev, Ukraine
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 30, 2011

We stayed in that hotel first time for a night. We were first tourists from Ukraine who ever stayed here! Hotel proposes free pick up from the Airport, located at safe place, just 5 min walk from the New Delhi Railway station and 10 min from a Metro, have a good kitchen and reasonable choice of dishes.
We were met in the Airport by representative of Hotel (nevertheless I did not receive conformation letter about asked transfer from Agoda ) and we had a free transfer to the Hotel.
We came in the early morning and were happy about opportunity to early check-in. Personnel was very welcome and pleasant. While check-in procedure we were welcomed with complimentary juice drinks. Service was very quick. Room was cleaned everyday even we did not ask. We stayed in a room 706 with a window to the back site of hotel and we did not hear any noise or horns of transport, just some dogs barked time from time. In a room we had a big window which can be opened, individual air condition with remote control,small fridge, kettle, thermos for water, complimentary tea and coffee, flat TV, complimentary WI-FI internet, big double bed. In the rest-room a toilet and a shower did not have separation curtain as we found later it was standart for many different hotels. Also we had complimentary breakfasts at the sisters Chanchal Delux Hotel situated on the next street in the distance about 100 metres. Restaurant have a good kitchen and reasonable choice of dishes. So, it is a really 3* hotel with a reasonable budget price. If we have opportunity to go to Delhi in the future we will stay in Chanchal Continental!

  • Stayed November 2011, traveled as a couple
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Helpful?
1 Thank Ihorpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 19, 2011

We booked this hotel through Agoda but upon check in were told because we had booked a deluxe room that these rooms were situated in another hotel nearby. Not a big deal, until we checked into the new hotel, to find the rooms were not as pictured on Agoda and also missing features that we had paid for such as a safe. Instead, we were told to leave our valuables at reception under the sign that read 'reception not responsible for any lost items'. Didn't make us feel very safe - no pun intended. Anyway, this hotel should make it clear that if you book a particular room, you may in fact be staying somewhere else, in a completely different room that you originally booked. Looking at other reviews I see we are not the first for this to happen too.

Room Tip: Be aware that you might not get the room you booked, let alone the same hotel!
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  • Stayed October 2011, traveled as a couple
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Helpful?
1 Thank bumbleNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whangarei, New Zealand
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed November 9, 2011

Clean and comfortable and handy to transport. Manager tries to sell car tours of Rajasthan, but is OK if you say no. Had to ask for hot water to be turned on for showering when we got back from sightseeing, but staff were most obliging. Free airport pickup was good, breakfasts leave a bit to be desired and are only available from the sister hotel a couple of blocks away. No decent coffee.

  • Stayed November 2011, traveled as a couple
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Helpful?
1 Thank Kiwisailorgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 5, 2011

This hotel is close to new dehli station literally 300 meters away from the station.
The room is ok the price is slightly above average.
The location is safe but all the taxi drivers will pretend they don't know where it is. Airport taxi journey 250 irs new dehli station is a walk away.

We had already pre paid this hotel with makemytrip.com.The problem with this place is the staff. They fraudulently tried to make out they were fully booked, I had to get a local Indian man to go in and ask for a room to expose their lies as I did not believe them. They had refused to give us a room and said "we feel so sorry for you, just contact makemytrip" then when we caught them out they made no effort to treat us better or rectify it. The hotel next door is better and owned by better people I feel. All in all I could not recommend this hotel.
We have tried to be fair

  • Stayed November 2011
    • Value
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Helpful?
1 Thank Ozzy601
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 29, 2011

This is a bit difficult, because the hotel it self is a good choice and value for money but still it left a bit bad taste. We spend five nights there with our family and we were pleased about the clean and good quality rooms. And the most important for us, it was very cheap for Delhis pricerange. Still i wonder why a hotel which let us know that tehy want to raise the number of western quests has workers (and an overall attitude) whose meaning is to just rip the quest off. They offer you highly overpriced drinks and taxi rides and I am sure this is well known by hotel managment. Yes, this is some weird kind a part of Indian culture (which should change), but if hotel wants more western quests, they should solve this problem. For a western people, in a country where almost everyone tries to get in to your wallet, a hotel is a place where you should be able to trust on the stuff. Also don´t try to get any help for example bying the train tickets from the hotels "travel desk", they only try to sell you some 12 day road trip to neighbourg states.

  • Stayed September 2011, traveled with family
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Helpful?
3 Thank locopajero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 7, 2011

we stayed in chanchal continental for 3 days and the rooms are clean, excellent food and room service is good.

shin

Room Tip: evenif it is ac room i felt warm and make sure everything properly working
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  • Stayed August 2011, traveled as a couple
    • Value
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Helpful?
4 Thank seanrich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Chanchal Continental

Property: Hotel Chanchal Continental
Address: 8524 Shiela D B Gupta Road, New Delhi 110055, India
Location: India > National Capital Territory of Delhi > New Delhi > Pahar Ganj
Amenities:
Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
Ranked #286 of 713 Hotels in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Chanchal Continental 2.5*
Number of rooms: 54
Official Description (provided by the hotel):
We welcome you to enjoy luxury accommodation at budget prices with other like minded travelers who start their journey into India from here. We have 53 well appointed AC Rooms with direct dialing telephone in each room, Cable and satellite color TV, Refrigerator with soft drink, attached bath, 24 hrs running hot & cold water, wall to wall carpet. ... more   less 
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