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“Friendly service!!”

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Hotel SunStar Grand
Ranked #42 of 715 Hotels in New Delhi
Certificate of Excellence
Cape Town Central, South Africa
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Friendly service!!”
Reviewed October 1, 2012

Beautiful hotel with spacious rooms and very clean bathrooms. The staff is very helpful and friendly with a swimming pool as well as a roof top restaurant,so to listen to the hustle and bustle of New Delhi! Free wi fi access, taxi, money change, room service, train tickets, airport ticket as well as collections. Location is very good near market and metro station! Will come and visit again, highly recommended for visitors to Delhi!

Room Tip: Ask for room as the front, nice few of the busy street! Big windows to open for fresh air.
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  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Marike H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
akt1957, Owner at Hotel SunStar Grand, responded to this review, October 10, 2012
Greetings from Hotel sunstar grand
Thanks a lot for your reviews.
You have recommended our hotel for stay to other travelers. We are very thankful to you for the same.
You have praised the service, location of hotel , spacious rooms & friendly staff
You have also praised the facilities like pool, sauna & steam bath. You liked the roof top restaurant. Hope to see you soon.
Thanks & Regards
Hotel management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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740 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (172)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
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English first
UK
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 30, 2012

Friendly welcome staff, very helpful at clean VFM Hotel in good central location near market,, metro station. Breakfast and in house food good. Surprising feature is a good sized swimming pool plus sauna and steam baths in the basement. Also roof top restaurant. Wifi free and it works well in rooms. Highly recommended.

  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank UKsatisfied
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
akt1957, Owner at Hotel SunStar Grand, responded to this review, October 10, 2012
Greetings from Hotel sunstar grand
Thanks for your reviews
You have recommended our hotel to other travelers . We are very thankful to you for the same
You have praised about spacious rooms. good food quality, location of hotel, Wi-fi facility & roof top restaurant.
You also liked other facilities like pool ,sauna & steam bath
Thanks & Regards
Hotel management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mauritius
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 30, 2012

Stayed 2 nights during rajsthan tour ,definitly the best hotel that we stayed at room were big and clean.pool area was beautiful,the food in the restaurant was lovely and the and menu varies .Excellent staff and service,superb taxi service will meet and greet from airport or trainstation or bus terminal ,good travel desk.It was memorable and i had a great time i recommended this hotel for any one who plan on going for visit.

Room Tip: all rooms are perfect
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  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank marayeI I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
akt1957, Owner at Hotel SunStar Grand, responded to this review, February 24, 2013
Greetings from Hotel sunstar grand
We thank you for patronising our hotel
We are very happy to learn that you liked our location & you found front office staff very helpful
Weare happy that you liked food.
We are sorry for the smell of smoke in the room. We are also sorry that steward could not understand what you ordered. We are very sorry that breakfast was below standard as per your books.
We do clean & cross ventilate every room before giving it to next guest.
We agree that our staff can not match a star category staff but still we keep training them
Regarding breakfast i would like to mention that same menu is liked by some & disliked by others. So we have instructed our staff to serve as per choice of customer if possible within our menu.
We will try our best to improve & match your expectations
We hope you will forgive us & recommend our hotel to other travelers
Thanks & Regards
Hotel management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dehradun Naithani
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 30, 2012

hotel sunstar is excellent hotel centrally located in karol bagh near to market and other aminites room are very well furnished with wooden touch . they have swimming pool , sauna bath, and steam bath, this is free for guest free wifi room is nice and cozy bed and clean bathroom i stayed with my family we took two room the price reasnable compare to other hotel room service is quick and food is tasty me and my family stayed there four night .i enjoyed very much. staff is very cooperative and help ful i highly recmonded sunstar grand hotel.

Room Tip: room no 106.107is good for family
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Ritu N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
akt1957, Owner at Hotel SunStar Grand, responded to this review, April 11, 2013
.Greetings from Hotel sunstar Grand
Thanks for staying in our hotel & writing a review
You liked the NICE, clean & spacious rooms WITH COZY BEDS, clean bathroom, CENTRALLY LOCATED, location close to market,near METRO, helpful & friendly staff,.
You have reviewed our hotel as reasonably priced.You have referred quick room service
The food was tasty
Thanks for referring our hotel as EXCELLENT HOTEL
Enjoyed Free WI-FI, pool, sauna bath, steam bath
We will still try to improve so that you keep patronizing our hotel
Thank you for highly recommending our hotel,.
Thanks & Regards. ASHOK TANEJA 9810104774
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Shanghai, China
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 29, 2012

Very nice and big rooms, confortable and accesible prices

It has swimming pool very good, breakfast is tasty and fast.

The staff is very servicial and helps you a lot, they can arrange your trips for very cheap prices

Free internet!

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Jose010101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
akt1957, Owner at Hotel SunStar Grand, responded to this review, April 11, 2013
.Greetings from Hotel sunstar Grand
Thanks for staying in our hotel & writing a review
You liked the NICE, clean & big comfortable rooms, good location . helpful & friendly staff.
You liked free internet. You liked the pool. YOU also found our price to be accesible(reasonable)
Thanks for refering our hotel as EXCELLENT HOTEL
We will still try to improve so that you keep coming
Thank you for highly recommending our hotel,.
Thanks & Regards. ASHOK TANEJA 9810104774
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 16, 2012

The hotel is centrally located in Karol Bagh area.....near to market & other amenities.......What I liked the most was there was complete calm although its located in a busy area......No noise nearby....food esp the Puri Bhaaji in breakfast was awesome.....I would recommend visitors to have it at least once....typical North Indian puri bhaaji taste......Staff was friendly too......
I would recommend it to all my friendswho want to visit Delhi & need a centrally located home away from home!!!

Room Tip: go for the front side rooms.....
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Gurvinder353
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
akt1957, Owner at Hotel SunStar Grand, responded to this review, September 25, 2012
Greetings from Hotel sunstar grand. Thank you very much for writing a review of our hotel.
It appears from your review that you liked the location of the hotel & it's ambience. Our hotel was like a home to you. You have also praised indian breakfast.
We all are very happy that you liked our hotel & our service.
We all remember you. We also hope that you are in good health & spirit.
May God bless you. Thanks & Regards.
Hotel management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kochi (Cochin), India
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 14, 2012

Hi, I am Varghese Yohannnan. we visited delhi for 5 days......i search net for accommodation...all are suggested about one name that is "HOTEL SUN STAR GRAND " through email we booked the room...... its really nice experience with Hotel SUN STAR GRAND....
1.Location near market(karol Bagh) and metro station and more central place of delhi.
2.Afordable charges
3.Neat and clean room
4.Aprochable staff members.
5.Free break fast
6. Free WiFi
7.Swimming pool, souna bath, Steam Bath
8. will arrange tour for agra , delhi, Jaipur
We are heartly reccommond this hotel for my friends and all.................

Room Tip: middle room is very sailent and calm.....
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank varghese Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
akt1957, Owner at Hotel SunStar Grand, responded to this review, September 15, 2012
Greetings from hotel sunstar grand. I & all my staff are thankful to u for your reviews. Really when our guests like our location,decoration,cleanliness,service & food quality we feel on top of the world.
When our good qualities are praised, our responsibility to deliver good service increases. We will try our best to maintain the good standard .
Thanks once again
Regards
Hotel management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel SunStar Grand

Property: Hotel SunStar Grand
Address: 7A/17, W.E.A. Channa Market | Karol Bagh, New Delhi 110005, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
#4 Family Hotel in New Delhi
#6 Business Hotel in New Delhi
#17 Romantic Hotel in New Delhi
#25 Spa Hotel in New Delhi
#31 Best Value Hotel in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel SunStar Grand 3*
Number of rooms: 24
Official Description (provided by the hotel):
Rooms have the following additional facilities 1)Refrigerator in every room 2)TEA kettle in room 3)Dental kit/Shaving kit/Sewing kit/comb/hair dryer in bathroom 4)24 hour room service 5)24 hour full power & water back-up 6)24 hour running hot water ... more   less 
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Also Known As:
Sunstar Hotel

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