We have picked Yatry house following reading the positive postings on the website and despite the high price tag, which suits a five stars hotel.
We were expecting a well-kept place and professional service, but this was not the case. The guest house was well located, the room was big and breakfast was good. However, the walls were not painted properly, there was no dining room and breakfast was served in the yard, in a shadowless place, where the high August temperatures and the constant attacks of flies made the experience rather unbearable. The walls of the yard were black and numerous cables were hanging on the wall. The inside of the coffee cups was black from overuse.
But the main problem was no doubt the air condition unit in our room. It was a very old thing that made a lot of noise. On our very first night it stopped working every few minutes. The person in charge tried each time to fix it..
We went through the same experience on the second night as well. The person in charge was not highly impressed by the situation and claimed that the airco unit was working properly and it had been working that way for the previous 30 years. Only after arguing and insisting, did he agree to ask the owner to come and speak with us. He arrived eventually but did not offered any apology for the negative experience. The following day the airco was finally fixed. We were told however, to use the remote control only to turn it on or off and not to change the temperature setting, which was fixed on 18 degrees centigrade.
Also we asked for covers for the wool blankets, only to be told that as a guest house they have no such covers.
There was no phone in the room. Anything we needed, we had to go and search for the person in charge. This was no fun, especially when we had to look for him each time the airco stopped working.
The room was without curtain in the bathroom and had only one useable electricity socket which was located in a highly inconvenient place.
Obviously there was no justification for the high cost of this place. One can find better accommodation for similar and even lower prices.
This place was, therefore, a disappointment.
- Also Known As:
- Yatri House Hotel New Delhi