The Worst Hotel In India.
This New Delhi Grand Hotel is a glitzy made up Halloween costume who knows
nothing about the tradition which is why they forgets about customer
service. This lack of incredible knowledge that is so terribly lacking
at the front desk where the rubber meets the road is shameful. One is
treated more like a criminal under suspicion as opposed to a paid
guest. What a feeling that you should try if you do not care for my
evaluated opinion. To my western values, customer service trumps all.
Had it not been for a third party travel agent involvement in this
reservation, I would have been out of this empty shell of a hotel so
fast; you could have seen the tail end of the witches’ broom. I encountered nothing but poorly
guided service from the front desk; I even had a guard across the hall
with the door open to view my actions for a half of night, the witching hour. This hotel is nothing but a dump so do yourself a favor and find another hotel that does not practice
police state mentality.
- Official Description (provided by the hotel):
- We are located in the center of the Business Hub Karol Bagh and thus, are the prime choice of tourists and business delegations from all parts of the world for their stay in the Indian capital. We at The Grand Inn believe in the best of service & hospitality to individual travelers right in city center. Majestic exterior, pleasant and tastefully done interiors, luxuriously furnished rooms with all modern facilities, courteous staff, and personalized service. ... more less
- Reservation Options:
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- Also Known As:
- Grand Hotel New Delhi
- Grand Inn
- The Grand Inn
- The Grand Hotel