We stayed here for 2 nights recently. We thought we had found somewhere reasonably priced and clean to stay in a good location. After checking in things went downhill, we were treated with no respect whatsoever, their customer service and hospitality was non-existent - in fact there was no attempt to even try to make our stay enjoyable.
The room was dirty, the toilet didn't work, there was no hot water and when we complained we were laughed at in reception. We were repeatedly told everything was rectified but it wasn't. When we tried to pay on our final morning we were told credit cards were not accepted and were locked in the building with threat of calling the police until we presented cash. At no point did we not intend to pay - we were treated like criminals! Absolutely disgusting - look elsewhere in Delhi!!
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- Also Known As:
- Hotels York
- York Hotel Delhi
- Hotel York
- York International Hotel