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“solid choice - great staff, less than perfect location”
Review of Grand Godwin Hotel

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Grand Godwin Hotel
Ranked #39 of 736 Hotels in New Delhi
Certificate of Excellence
Reviewed January 12, 2014 via mobile

my only gripe with this place is that the environs aren't always so inviting - kind of loud, in particular (i was in the front of the building - maybe ask for a room in the back?). but the staff is great and the rooms are clean and warm. don't hesitate - book away!

  • Stayed: January 2014
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Thank Alec B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GodwinNewDelhi, General Manager at Grand Godwin Hotel, responded to this reviewResponded January 13, 2014

Dear Guest
We are very grateful for such amazing feedback following your recent stay with us. Thank you so much for having taken the time to share them through Trip Advisor and recommending us highly.

It was a pleasure having you stay with us and to read that you had one of the most comfortable stays.

GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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603 - 609 of 1,206 reviews

Reviewed January 12, 2014

My husband and I stayed here last April. The room was very comfortable and clean. The location of the hotel was terrific for walking and shopping. The hotel manager organised our 10 day tour of Rajasthan by taxi. We discussed where we wanted to go, what we wanted to see and he helped us plan a trip to suit our budget. The hotels were good, some with swimming pools which I particularly enjoyed after a busy day's sightseeing. They were centrally located to allow us to stroll in the evenings and eat in local restaurants if we wished. The hotel breakfasts were of good quality and all the staff were courteous. We stayed at the grand Godwin again on our return.We have such fond memories of this experience, we would love to repeat the experience again soon.

Room Tip: A room without a window is quieter
See more room tips
  • Stayed: April 2013, traveled as a couple
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Thank ppepper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GodwinNewDelhi, General Manager at Grand Godwin Hotel, responded to this reviewResponded January 13, 2014

Dear Guest
We are very grateful for such amazing feedback following your recent stay with us. Thank you so much for having taken the time to share them through Trip Advisor and recommending us highly.

It was a pleasure having you stay with us and to read that you had one of the most comfortable stays.

GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 10, 2014

It was clean. It had a continental style breakfast included in the price. It felt like a good value for the price. We were also able to book tours and taxis from the hotel. It was in a little bit of a rough area, and kind of hard to find.

Stayed: December 2013, traveled as a couple
Thank Darrell H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GodwinNewDelhi, General Manager at Grand Godwin Hotel, responded to this reviewResponded January 13, 2014

Dear Guest
We are very grateful for such amazing feedback following your recent stay with us. Thank you so much for having taken the time to share them through Trip Advisor and recommending us highly.

It was a pleasure having you stay with us and to read that you had one of the most comfortable stays.

GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 9, 2014

I stayed in room no 405 which was a very good room. Excellent hotel, restaurant very good, rooms very clean, hot shower, excellent help at the front desk by Mr Asif Hussain and the General Manager, Mr. Amar. Staff was attentive. Thank you.

Stayed: January 2014, traveled solo
1  Thank Patricia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GodwinNewDelhi, General Manager at Grand Godwin Hotel, responded to this reviewResponded January 13, 2014

Dear Guest
We are very grateful for such amazing feedback following your recent stay with us. Thank you so much for having taken the time to share them through Trip Advisor and recommending us highly.

It was a pleasure having you stay with us and to read that you had one of the most comfortable stays.

GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 3, 2014

Very clean and modern hotel, better than its neighbouring properties. Great shower and modern lighting system in room. Airport pickup went without a hitch but note that it's not entirely 'complimentary' because a 160rs parking charge is payable to driver. Have booked again for our final night in Delhi

  • Stayed: December 2013, traveled as a couple
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Review collected in partnership with Cleartrip
Thank Adam D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GodwinNewDelhi, General Manager at Grand Godwin Hotel, responded to this reviewResponded January 4, 2014

Dear Guest

We are very grateful for such amazing feedback following your recent stay with us. Thank you so much for having taken the time to share them through Trip Advisor and recommending us highly.

It was a pleasure having you stay with us and to read that you had one of the most comfortable stays.

Once again, thank you so much for your feedback and we look forward to welcoming you back, soon.

regards

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 30, 2013

I have travelled world over and stayed in multiple facilities and this has been by far my worst experience. The Hotel service is pathetic. The hotel staff is indifferent and rude. It started the day we landed at railway station when we had to wait for the cab driver who apparently was busy finishing his 'chai'. Once we landed at hotel (8am) the receptionist has no clue of our arrival in spite of multiple correspondence done earlier. Rather than welcoming tired guests he shows me the check in board and informs me that its 12 noon. Adding further if I wanted to check in now I pay extra for that. Well once I expressed my disappointment he reluctantly provided me one room. Then when we enter the room further anger sets in. The room was barely enough to walk and we family of four had to stay in that for next three days. A mattress was provided on floor to accommodate one of my kids. Bed sheet had many dirty spots on it. When I asked the housekeeping staff to change, he said it was cleaned today and he did not have another one. Wow! A hotel does not have an extra bed sheet. The same day when we moved out the hotel for some shopping, the bell boy ran after me and asked where I was going and if I had paid and checked out! Such humiliation! Each day I had to call the housekeeping to clean the room. The excuse was always that everyone is busy cleaning the rooms where guests had checked out. This in the evening! Only aspect good was the breakfast spread and location is accessible from station. My advice is to avoid this hotel. There are far better hotels at much lower cost and most importantly provide far better service.

  • Stayed: December 2013, traveled with family
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3  Thank mmhaji
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 30, 2013

We stayed in Godwin Grand for five nights just before we left India for Christmas, 2013.

After an adventure of a month and half in northern India, we were desperately craving some clean, secure and comfortable nights before our long flights back home. We initially booked Godwin only for a night and were planning to move on to a five star hotel closer to the airport. However, we ended up extending our stay at Godwin and stayed there until the very day we left India. We really felt secure and well supported from the hotel staff and did not want to face any risk by moving to another hotel.

Being clean and modern and up to par with the Western standard is definitely a great asset for any hotel. However, it is much more important to be able to accommodate a sense of trust. While traveling in India, we found it was extremely rare to feel safe, and we learned that it was unwise to trust people and the system. Until we reached Godwin, we were increasingly becoming aware of our vulnerability as travelers. Upon arrival at the hotel, though, we felt assured that as long as we were in the hotel building, the guests were protected with the standard of any developed nation.

We are very satisfied with their food and other services as well. The restaurant staff quickly learned that we prefer to avoid greasy food, and provided us with healthy options without being prompted. As much as eating exotic dishes is pleasurable, it is absolutely important to be able to trust the food we ingest. We are so grateful that we could always could fill our plates with the kinds of foods that were essential for maintaining our health.

We have stayed in hundreds and thousands of hotels of various ranges in the West and have distinct expectations for hotels. We regard the Godwin Grand to be an excellent hotel based upon all our experiences. We cannot thank enough the hotel staff for providing us with such safety and comfort during our difficult and rough traveling time in India.

  • Stayed: December 2013, traveled with friends
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Thank Lexi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GodwinNewDelhi, General Manager at Grand Godwin Hotel, responded to this reviewResponded January 8, 2014

Dear Guest ,
Thank you for staying with us during your recent visit to Grand Godwin and for taking time off to review us on TripAdvisor, sharing your experience.

We are glad to see that you found our rooms clean, spacious and well appointed with our staff members leaving a fine impression on you with their friendly and polite service.
It is our constant endeavor to extend services of the highest standards.

We appreciate your feedback ,Thank you once again for the same.

We look forward to your future visits to Grand Godwin and to the opportunity of being at your service once again.

Warm Regards,

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Godwin Hotel

Address: Arakshan Road, Near Sanjeevan Hospital | Paharganj, New Delhi 110055, India
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi > Pahar Ganj
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Airport Transportation
Hotel Style:
#36 Best Value Hotel in New Delhi
#68 Business Hotel in New Delhi
Price Range: $37 - $62 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grand Godwin Hotel 3*
Number of rooms: 39
Official Description (provided by the hotel):
Hotel Grand Godwin, a 4-story luxury & budget hotel is nestled in the heart of Paharganj New Delhi India and 2 mins walk from the New Delhi Railway Station. The hotel offers excellent leisure facilities, online reservation, luxurious rooms, travel inn hotel, heritage hotel india, cheap travel packages, travel to India's heritage places, guest house, deluxe rooms for conference events, Bed and breakfast, food bars, Tours guides to Agra, Jaipur, shimla, first class facilities rooms with internet, cabs, shopping malls, high standards of comfort and excellent rooms for business & leisure travellers for a memorable stay. ... more   less 
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Also Known As:
Hotel Grand Godwin
Godwin Hotel

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