First time at a Shangri-la property. I expected better. I thought the front desk person we dealt with was unnecessarily pretentious. Every bit of interaction seemed to come with that attitude, we returned later the same day and spoke with the same person again and received the same pretentious attitude. I realize this was one person, but he represented the hotel on both occasions. On this trip so far I've been at Oberoi, The Address, Park Hyatt Resort and received far superior service that makes you feel like you are at a 5-star without the pretentious attitude. Other than this, the hotel felt a bit dated and due for a room refresh. The breakfast selection was good.
- Official Description (provided by the hotel):
- If you are looking for a hotel nestled in the heart of the city, Shangri-La's - Eros Hotel, New Delhi is well appointed to suit your needs. Situated in Connaught Place and facing the Parliament, the hotel is in close proximity to most of the popular tourist attractions such as India Gate, National Museum, Humayun's Tomb, Rashtrapati Bhavan and government offices like North Block, South Block and the government ministries. Offering 320 luxuriously furnished guest rooms and suites, the rooms on the higher floor feature panoramic views of the city, which can also be enjoyed from the Horizon Club Lounge. Spoilt for choice the guests are presented with a variety of sumptuous cuisines at the All Day Dining restaurant - Tamra which offers extensive spreads of Italian, Continental, Indian, Chinese, Japanese and Thai. In addition, to this there are 4 more outlets scheduled to be opened soon. Equipped with state of the art recreational facilities the Health Club and The Spa at Shangri-La are designed to pamper the business and leisure travelers with a host of exciting therapies and fitness activities to relax and rejuvenate the mind and body. Overlooking the lush manicured terrace, the Shangri-La Ballroom is an ideal venue for important meetings and banquet celebrations to cater to your business requirements. ... more less
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- Also Known As:
- Hotel Shangri La Delhi
- Hotel Shangri La New Delhi
- Shangrila Hotel
- Shangri-La Hotel New Delhi