First time at a Shangri-la property. I expected better. I thought the front desk person we dealt with was unnecessarily pretentious. Every bit of interaction seemed to come with that attitude, we returned later the same day and spoke with the same person again and received the same pretentious attitude. I realize this was one person, but he represented the hotel on both occasions. On this trip so far I've been at Oberoi, The Address, Park Hyatt Resort and received far superior service that makes you feel like you are at a 5-star without the pretentious attitude. Other than this, the hotel felt a bit dated and due for a room refresh. The breakfast selection was good.
- Official Description (provided by the hotel):
- Located in the heart of the premier business and commercial district, Connaught Place. Within close proximity to Parliament, Central government & key corporate offices, the iconic India Gate, Janpath- the shopping helm of Delhi city center. The hotel's new rooms provide fresh and contemporary stay experience with unique design offerings New Delhi's sole split level Horizon Club Lounge offers panoramic views of the city's historic district with exceptional service to discerning guests. Guests can indulge in varied culinary experiences such as our iconic Shang Palace and the hot spots of Delhi – Tamra, Grappa and Sorrento over looking lush green gardens & private dining. Our opulent ballroom and multiple meeting spaces with natural light and adjoining open terrace makes the hotel a preferred choice Our world renowned Chi, The Spa, the first in New Delhi, uses natural products to provide revitalizing and therapeutic experiences. ... more less
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- Also Known As:
- Shangrila Hotel
- Hotel Shangri La New Delhi
- Hotel Shangri La Delhi
- Shangri-La Hotel New Delhi