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“Not a bad place”

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Shangri-La's Eros Hotel
Ranked #30 of 733 Hotels in New Delhi
Certificate of Excellence
Reviewed November 17, 2011

Initial impressions of the lobby a little worn. First room given was 511 which was dreadful, very old, very small and extremely dated. Moved to a room on the 12th floor which was like staying at a completely different hotel. Room was large, clean and very comfortable. Free tea and coffee, water and a good selection of TV channels. Nice bath with show over. Room service, breakfast was excellent, quick and great value. Although on the 12th floor, this room was over the nightclub and the music was extremely loud until around 1am. The gardens are pleasant and the pool and Jacuzzi, neither heated were good but a little rough around the edges but a lot of cleaning work was being done at the time. 'Officially' there is no smoking outside.
After the room change the stay was great but for the price paid, $400 a night, steep, staying in room 511 would have been a disaster. Check room first. Oh and there is also a hefty luxury tax add on.

  • Stayed: November 2011, traveled as a couple
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Thank starman1405
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,253 - 2,259 of 2,880 reviews

Reviewed November 15, 2011

Nice exec lounge, good rooms. Would recommend for a brief stay.

  • Stayed: September 2011
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Thank Jim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2011

Very nice hotel in good location with opulent lobby area. The service is second to none with friendly and knowledgeable staff who went out of their way to help. Rooms not so big, but very well appointed and modern with very nice bathroom, Very good restaurants in the hotel, especially the asian cuisine restaurant with choice of Chinese, Japanese and Thai. Not the cheapest hotel, but well worth it if you can afford it

  • Stayed: October 2011, traveled on business
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Thank robhufton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2011

During my last visit to Delhi during August/ Sept , I thought to try this new Hotel Shangrila Eros and my complete stay was very comfortable and I enjoyed the services extended to me during my stay. The best part of this Hotel I like was Free Internet Service in each room ...that was really a add on service for business travelers like me... Food was okay ...they have two restaurants .. serving Indian ..chinese...Thai...Japanese cuisine...I was comfortable with the food quality & services...rooms were okay & nicely decorated. Cannaught palace is just at a walking distance ...so also good for shoppers..to move around during evening ...Disco & bar was also good..though it was small compare to others...Food & taxi services there were little expensive...compare to other 5 stars nearby.. but overall the stay was enjoyabale...

  • Stayed: August 2011, traveled on business
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Thank Sanjivsafit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2011

Our room was fair, but the staff was helpful. Location not bad, there isn't anything that's within walking distance of a hotel that I'm aware of in Dehli. You have to be willing to hire a car and driver, and be ready to walk in lots of dust and construction, but the hotel was a little oasis.

  • Stayed: November 2011, traveled with friends
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Thank Barbara2609
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2011

I often stay in Delhi and sometimes feel the service is a little forced or in exchange for a tip. In the Shangri-La this is not the case. There is a genuine want to look after their guests and they do it in a friendly and professional way. The food is great and the bar is great - just watch out if you order a glass of wine after finding out the wine I was offered was £40 a glass!

  • Stayed: September 2011
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1  Thank LizConnelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 6, 2011

Good price, location neer the india gate, 40mins from airport.

Really nice and clean, good breakfast too.

  • Stayed: November 2011
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Thank Mistry-travler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shangri-La's Eros Hotel

Address: 19 Ashoka Road | Connaught Place, New Delhi 110001, India (Formerly Shangri-La Hotel, New Delhi)
Location: India > National Capital Territory of Delhi > New Delhi > Connaught Place/Janpath
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Family Hotel in New Delhi
#11 Romantic Hotel in New Delhi
#18 Spa Hotel in New Delhi
#20 Business Hotel in New Delhi
#23 Luxury Hotel in New Delhi
Price Range: $161 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Eros Hotel 5*
Number of rooms: 320
Official Description (provided by the hotel):
Located in the heart of the premier business and commercial district, Connaught Place. Within close proximity to Parliament, Central government & key corporate offices, the iconic India Gate, Janpath- the shopping helm of Delhi city center. The hotel's new rooms provide fresh and contemporary stay experience with unique design offerings New Delhi's sole split level Horizon Club Lounge offers panoramic views of the city's historic district with exceptional service to discerning guests. Guests can indulge in varied culinary experiences such as our iconic Shang Palace and the hot spots of Delhi – Tamra, Grappa and Sorrento over looking lush green gardens & private dining. Our opulent ballroom and multiple meeting spaces with natural light and adjoining open terrace makes the hotel a preferred choice Our world renowned Chi, The Spa, the first in New Delhi, uses natural products to provide revitalizing and therapeutic experiences. ... more   less 
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Also Known As:
Shangri-La Hotel New Delhi
Hotel Shangri La New Delhi
Hotel Shangri La Delhi
Shangrila Hotel

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