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“An Oasis in New Delhi”

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Shangri-La's Eros Hotel
Ranked #25 of 712 Hotels in New Delhi
Certificate of Excellence
Reviewed October 30, 2007

After a nightmare road journey from Agra, we arrived late evening at this centrally located hotel for a three night stay. Staff were welcoming and the room we were allocated was clean and had all the facilities to be expected of a hotel of this type. Membership of the Horizon Club was included. We had a choice of restaurants to eat in, but used the Cafe Uno throughout and had no complaints with the food or service. Staff were efficient and friendly and not overbearing. We spent some time by and in the hotel pool, an oasis of calm amidst the constant noise and bustle outside. An expensive hotel but we had no complaints and a complimentary car to the airport on the last morning sealed an excellent stay.

  • Stayed: October 2007, traveled as a couple
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3  Thank martinajon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,377 - 2,383 of 2,776 reviews

Reviewed October 21, 2007

Having had our flight cancelled, along with some colleagues we decided we would try and stay at this hotel for the night even though the airline had offered us a freebie somewhere else. Well, it was worth it. What a marvellous hotel. Everything was perfect - the reception, the restaurant and the rooms are to die for. It was such bliss and I was hoping like crazy my flight would be delayed indefinitely (unfortunately it didn't happen).

  • Stayed: September 2006, traveled on business
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4  Thank Passepartout55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 20, 2007

You know what you're getting with the Shangri La chain - extremely friendly and welcoming staff, a luxurious room, and a very comfortable stay. On the plus side, too, this hotel is very central (near Connaught Place) and although expensive, no more so than other 5-star hotels in Delhi, which are all ridiculously over-priced. But my biggest disappointment was that there was no atmosphere at all. I felt I could have been anywhere as, apart from some photos on the wall of my room, there was nothing that gave me a sense that I was in India. The outside area was actually very small, with only a lawn and a mock waterfall - no lush gardens as in some other Indian hotels. Overall, it seems a shame to quibble, as this is a very comfortable hotel indeed, but it is an un-memorable one.

  • Stayed: October 2007, traveled on business
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1  Thank Mudpuppy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 16, 2007

This is the most perfect place- at arrival meet by name at the lobby, and excorted to the room, much bigger than expected, and with everything wanted. Nice bathroom, though not seperate shower. Window glass to bathroom - who uses that?, but .., Laundry included in pacage, so went home with only clean close. Nice buffet restaurant, uno, and nice poolarea.
The spa was beautyfull, and made the most wonderfull treatments.
Stayed before in th Imperial, but this is much better, the service faster, the rooms, as not so spetacular, but every littelthing was working,. Stay ther next time for sure!!!

  • Stayed: October 2007, traveled with friends
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4  Thank DanishTurist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2007

My room at this hotel was so nice I didn't want to go sightseeing! From the moment I checked in (at 1:00 am) the service was excellent and I was amazed at the gorgeous floral displays in the lobby. After 25 hours of flying, those things count. I visited in August when the heat was sweltering, but the hotel was totally comfortable. My room was luxuriously appointed with the finest linens, wonderful lighting, lovely furniture, a good amount of space, and a bathroom I wish I could copy at home. Everything about it said 'relaxed luxury'. It was also very quiet. It was a treat to stay there. The location is near all the major sites (and offices), and I *really* appreciated the pool.

The only complaint I had was that the breakfast staff took five requests on my part to bring me a second cup of coffee. But if that's the worst thing that happens on a trip, then I consider myself lucky!

  • Stayed: August 2007, traveled on business
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1  Thank tiepolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2007

my sister and i went backpacking through india in april but we decided to treat ourselves with our first night in delhi. i researched a lot of the top hotels in delhi and found the shangri-la to be one of the more reasonable. The hotel had a complimentary pick up service from the airport which was aplus for 2 girls arriving into india, the chaffeur who picked us up had cool flannels and bottled water for us, v nice touch!!

The lobby to the hotel was lovely, cool and full of fresh flowers, and our receptionist escorted us to the room personally. the room was fab, very nicely decorated, plush and with great views. the breakfast buffet the next day was also amazing. the pool is nice, not wow, but its what you would expect from a city hotel. The spa looked lovely but we didnt try it. All in all great service, location and competitively priced!

  • Stayed: April 2007, traveled with friends
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2  Thank pips28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2007

Not only is the hotel fully booked almost every day due to business travellers, but it is also totally overpriced with rather unhelpful service. Disappointed in every way possible.

Stayed: January 2007
1  Thank Szymon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shangri-La's Eros Hotel

Address: 19 Ashoka Road | Connaught Place, New Delhi 110001, India (Formerly Shangri-La Hotel, New Delhi)
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Family Hotel in New Delhi
#11 Romantic Hotel in New Delhi
#17 Spa Hotel in New Delhi
#20 Business Hotel in New Delhi
#20 Luxury Hotel in New Delhi
Price Range: $166 - $409 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Eros Hotel 5*
Number of rooms: 320
Official Description (provided by the hotel):
If you are looking for a hotel nestled in the heart of the city, Shangri-La's - Eros Hotel, New Delhi is well appointed to suit your needs. Situated in Connaught Place and facing the Parliament, the hotel is in close proximity to most of the popular tourist attractions such as India Gate, National Museum, Humayun's Tomb, Rashtrapati Bhavan and government offices like North Block, South Block and the government ministries. Offering 320 luxuriously furnished guest rooms and suites, the rooms on the higher floor feature panoramic views of the city, which can also be enjoyed from the Horizon Club Lounge. Spoilt for choice the guests are presented with a variety of sumptuous cuisines at the All Day Dining restaurant - Tamra which offers extensive spreads of Italian, Continental, Indian, Chinese, Japanese and Thai. In addition, to this there are 4 more outlets scheduled to be opened soon. Equipped with state of the art recreational facilities the Health Club and The Spa at Shangri-La are designed to pamper the business and leisure travelers with a host of exciting therapies and fitness activities to relax and rejuvenate the mind and body. Overlooking the lush manicured terrace, the Shangri-La Ballroom is an ideal venue for important meetings and banquet celebrations to cater to your business requirements. ... more   less 
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Also Known As:
Shangri-La Hotel New Delhi
Hotel Shangri La New Delhi
Hotel Shangri La Delhi
Shangrila Hotel

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