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“Have stayed here multiple times on work, always satisfied”

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Shangri-La's Eros Hotel
Ranked #17 of 708 Hotels in New Delhi
Certificate of Excellence
Washington DC, District of Columbia
Level Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Have stayed here multiple times on work, always satisfied”
5 of 5 bubbles Reviewed April 9, 2011

I've stayed at the ShangriLa maybe seven or eight times on work trips, everything from a day to a week long stays, in everything from single rooms to their suites. The hotel has a great location, being just a ten minute walk from the central Connaught Place with all its shops and restaurants. It's also easy to get from here to most of Delhi, forgiving of course the unpredictable traffic!

Service is great and their staff is attentive and kind. Their single rooms are sometimes a bit small, but still comfortable and should not pose a problem to a single traveler.

The cherry on the cake is the breakfast buffet. Worth every rupee!!

  • Stayed September 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank ssraja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,602 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Oslo
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 9, 2011

Absolutely nothing to complain about, recommend it! Staff is brilliant! This was the second stay I've had at this hotel, and it just confirmed my impression that this is probably the best hotel I have stayed at in India. It was better than Taj Mahal (Mumbai), Oberoi (Agra), Oberoi (Shimla), Intercontinental (Goa).

  • Stayed March 2011, traveled as a couple
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    • Location
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Helpful?
Thank kneggis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed April 8, 2011

Spent 3 nights at this wonderful hotel after seeing the Golden triangle sights. Loved the spa facilities & Gym. Shopping was a little walk around the corner - 10 min walk. Staff were pleasant & friendly. Love the cafe in the lobby area. Great cake range for a sweet treat after being up town. Breakfast had plenty of variety. Would definately stay here again.

  • Stayed November 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Pejola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, UK
Level Contributor
151 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
4 of 5 bubbles Reviewed April 7, 2011

Large luxury hotel for which we got a good deal in a city where all good hotels are expensive.

The rooms were good although a little cramped for three of us, and having booked a triple room expecting three beds, the room consisted of a twin plus a portable bed which left little space in the room.
The breakfast was of a very high standard and the service excellent from both the waiters and the chefs who accepted a request to make something specific from one person in our party.
There are usually a couple of women in the lobby offering advice and assistance, and i found these young women to be very helpful in locating addresses, and offering advice in terms of shops etc. This was a huge bonus at the hotel!
The hotel is a five minute walk from Patel Nagar metro station or a 15 minute tuk tuk rid eto Connaught Place.

Would definitely stay here again.

  • Stayed March 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RocknRollStar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed April 3, 2011

We had only one night at this hotel, but it was clean and staff were very helpful. The restaurant was more than adequate and the pool area was clean, comfortable and had lots of seating. Poolside service was prompt and courteous. The room was nice--there were three of us, so it was a little crowded with an extra bed that had to be added, but nicely appointed. We enjoyed it!

Room Tip: See how to better accommodate three people
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  • Stayed March 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Traveling3Singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 26, 2011

Shangri-la has been one of the very comfortable hotels I have stayed in Delhi, Ecellent security, modern rooms (though relatively small), and nice authentic chinese resturant on its first floor.

It has the best business lounge on its highest floor, providing great view of Delhi in the night and is comfortable place after yous working hours to unwind

Staff is warm and friendy and over all experience with hotel is very good

  • Stayed March 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mitrabh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed March 24, 2011

It was my first visit to Delhi with family on a holiday though I had been there several times on work. And it was like home-coming for my wife who was visiting Delhi after nearly 25 years!! And Shangri-La was a great hotel to stay in and have a look around this great historic city of India. Centrally located, close to most attractions in New Delhi and not very far from the others around, the Shangri-La was a very elegant hotel. Although we were told we were upgraded from the standard room we booked, we found the room to be a bit small (we were two adults and one child of 10 years) - that I would say was the only draw-back in the place. The hotel overall seemed a bit small and short of space when compared with the likes of a Taj or Oberoi in Delhi - a small lobby, small coffee shop. There was also nothing in the hotel that my 10 year old son could do - most parts of the Spa were also out of bounds for him. Swimming pool was not operational at that time. So we had no choice but to keep stepping out each day despite the fog and dull weather, just to keep the child busy. Expensive I thought compared to several other international hotels we stayed in for the kind of facilities, size of room etc.

  • Stayed December 2010, traveled with family
    • Value
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Helpful?
Thank tn_giridhar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shangri-La's Eros Hotel

Property: Shangri-La's Eros Hotel
Address: 19 Ashoka Road | Connaught Place, New Delhi 110 001, India (Formerly Shangri-La Hotel, New Delhi)
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Family Hotel in New Delhi
#11 Spa Hotel in New Delhi
#11 Romantic Hotel in New Delhi
#14 Luxury Hotel in New Delhi
#20 Business Hotel in New Delhi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-La's Eros Hotel 5*
Number of rooms: 320
Official Description (provided by the hotel):
If you are looking for a hotel nestled in the heart of the city, Shangri-La's - Eros Hotel, New Delhi is well appointed to suit your needs. Situated in Connaught Place and facing the Parliament, the hotel is in close proximity to most of the popular tourist attractions such as India Gate, National Museum, Humayun's Tomb, Rashtrapati Bhavan and government offices like North Block, South Block and the government ministries. Offering 320 luxuriously furnished guest rooms and suites, the rooms on the higher floor feature panoramic views of the city, which can also be enjoyed from the Horizon Club Lounge. Spoilt for choice the guests are presented with a variety of sumptuous cuisines at the All Day Dining restaurant - Tamra which offers extensive spreads of Italian, Continental, Indian, Chinese, Japanese and Thai. In addition, to this there are 4 more outlets scheduled to be opened soon. Equipped with state of the art recreational facilities the Health Club and The Spa at Shangri-La are designed to pamper the business and leisure travelers with a host of exciting therapies and fitness activities to relax and rejuvenate the mind and body. Overlooking the lush manicured terrace, the Shangri-La Ballroom is an ideal venue for important meetings and banquet celebrations to cater to your business requirements. ... more   less 
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Also Known As:
Hotel Shangri La Delhi
Hotel Shangri La New Delhi
Shangri-La Hotel New Delhi
Shangrila Hotel

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