the room was fine, AC worked. TV cut out often, as did internet. the worst part was the food, which was dirty. a dead bug floating at the top of the milk for tea, and no one noticed? also an ant crawled into the open sugar bowl as a porter was givign me the tray. he crushed it with his finger into the sugar itself, then picked it out and flicked it on the ground. this exemplifies the standard. also i added an extra night (couldnt be bothered to find a new hotel for one night) and the receptionist refused to tell me the price of the room for a night, even when i pressed him, until he'd found out how much i agreed to pay online. i said, ''If I'd just walked in off the street, I'd like to know what would be the price for a room for a night?'' and he simply, and completely, ignored me (and refused to make eye contact). This kind of treatment is totally unacceptable and made me feel very uncomfortable.
- Official Description (provided by the hotel):
- Kwality Hotel is a budget hotel located in the vicinity of New Delhi Railway Station. As the hotel is Government Approved we have to maintain reasonable tariff therefore our guests enjoy 3 star facilities at budget prices. We offer complimentary airport pickup and breakfast for all online reservations. ... more less
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