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“Pretty Good”
Review of Hotel Vikram

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Hotel Vikram
Ranked #141 of 733 Hotels in New Delhi
Reviewed October 21, 2013

This was my third stay here. The hotel has decent rooms. Room service is good and affordable. The rooms are decent. There are some negative points as well but since we always got a good deal online hence no complaints. The rooms facing the metro station can be noisy.

Room Tip: Don't select the rooms facing the metro station.
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  • Stayed: September 2013, traveled with family
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Thank Kayfaisal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunil V, General Manager at Hotel Vikram, responded to this reviewResponded October 23, 2013

Dear Guest,

Thank you very much for your Trip Advisor review, following your recent visit.

We were delighted to read how much you enjoyed your stay. We will make every effort to ensure that we continue to live up to your expectation.

We do hope you will recommend us to your friends and associates,

Assuring you of our best attention at all times,

Warm Regards,

Sunil Datta Vashista
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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177 - 183 of 287 reviews

Reviewed September 27, 2013

I have stayed in this hotel more than 5 times and every time the experience is better than the previous one. The hotel staff go that extra mile to make your stay comfortable and memorable. This one time they even upgraded me to a suite.

The rooms are very spacious and comfortable. I recommend it to every traveler to try this property atleast once, as after that you would be the one recommending it to others.

  • Stayed: November 2012, traveled on business
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1  Thank Ankur_Ag2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunil V, General Manager at Hotel Vikram, responded to this reviewResponded October 23, 2013

Dear Guest,

We are indeed grateful for the overall positive comments made by you regarding the Hotel and its services. It is our endeavor to ensure that all of our guests have an exceptional experience and return Home with warm Memories.

I have conveyed your appreciation to all concerned.

We look forward to the pleasure of welcoming you back!

Warm regards,

Sunil Datta Vashista
General Manager

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Reviewed September 22, 2013

we stayed at the Vikram hotel in Delhi twice during September., as a travel agent had booked it for us before we left home. After the first time we were unhappy, but we had already paid.While the hotel looks ok, but unexceptional, it is clean, and rooms well appointed. The problems all are with the staff and their inability to fix problems, to understand issues. when a women runs out of the restaurant yelling there is a mouse in. There, they didn't get the major consequences of it. Also the fear this woman felt. Mostly the staff were sour looking, particularly reset aunt staff and front desk, they are just too sad. House keeping staff are the only saving of grace. We lost power 1/2 way through the night, but because no one on yeh 2nd floor told anyone We didn't get it fixed till 9am when my husband went downstairs and reported it, at 5 pm we lost power again, and assumed it was the entire floor again, but phoned down. Front desk said would be up in 10, we waited 2 hours, before ringing again, to be told they would be up in 10! One of the house keeping staff noticed our predicament, jiggled the key and away it went.
A shocking lack of understanding as we are English from them to us. In the restaurant we were given different meals from what we ordered, the menu is boring, and as I say staff needed to smile

Room Tip: We. Stayed in a rom to the back of the hotel, builders were working all the time. So very noisy. Hot...
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  • Stayed: September 2013, traveled with friends
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Thank trishwhite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunil V, General Manager at Hotel Vikram, responded to this reviewResponded October 23, 2013

Dear Guest,

Firstly, thank you for taking out your valuable time to share your candid and constructive feedback.

I sincerely apologies for the inconvenience reported and assure you that immediate action has been taken to rectify the same. I am deeply concerned with your feedback regarding service and food. I would like to reassure you that the Management has taken a note of your valuable feedback.

We look forward to your continued patronage at all times,

Warm Regards,

Sunil Datta Vashista
General Manager

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Reviewed September 15, 2013

Good: A proper hotel
Less good: some frustrations with staff

This is a proper, rather old-fashioned hotel, much better than its photo looks on this page - big reception area, uniformed staff, carpet along the corridors. The rooms are large and well-proportioned, with efficient air conditioning. Breakfast (choice of local or Western food) is more than ample. I had dinner in the restaurant a couple of times - perfectly decent food, but comparatively expensive for what you get. Sadly there is no alternative close by (the hotel is located in a rather unattractive spot, and a long way from any choice of restaurants).

My only real complaint - and I suspect, from my experience at the reception desk, that it's one that would be shared by more than a few residents - is that the staff, though courteous at all times, tend towards vagueness and inconsistency when dealing with queries. Be prepared to be patient and firm, and ask for a paper record of what has been agreed.

Room Tip: If you prefer one, specify a non-smoking room in advance
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  • Stayed: September 2013, traveled solo
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Thank trainsifpossible
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunil V, General Manager at Hotel Vikram, responded to this reviewResponded September 22, 2013

Firstly, thank you for taking out your valuable time to share your candid and constructive feedback.

Please accept my sincere apologies for the inconvenience reported during your recent stay at the Hotel. Kindly be rest assured that I have taken up the matter strongly with the department concerned and immediate action has been taken to prevent such recurrences in future.

We do hope you will treat this incident as one off case and not the usual standards.

Apologising once again,

Sunil Datta Vashista
General Manager

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Reviewed August 18, 2013

I booked this hotel for a two day trip to Delhi. The travel agent had not informed the hotel about the booking and i thought i was left stranded. However the front desk at the hotel helped me get in touch with the agent the straitened out the problem. They graciously upgraded me to a larger room for the inconvenience faced by me.
The room was spacious and had all the necessary amenities. The room service was prompt and professional.
The location is perfect as the property is in the heart of South Delhi.

  • Stayed: March 2013, traveled on business
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Thank arifkakpori
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunil V, General Manager at Hotel Vikram, responded to this reviewResponded September 22, 2013

Thank you for taking out your valuable time and for sharing your experience during your recent stay at the Hotel Vikram New Delhi.

We are delighted to note that you had an enjoyable stay and you were extremely happy with the hotel services and the facilities available. I have shared your feedback with my team and they were extremely happy to hear from you.

It is comments such as yours that motivate our associates to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well.

Thanking you and assuring you of our best attention at all times,

Best Regards,

Sunil Datta Vashista
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 7, 2013

Years ago I travelled economy class and looked for economy hotels with clean rooms,good service and friendly staff, that is when I discovered Hotel Vikram in New Delhi which offered all the above, years later I now fly first or business class and stay at five star rated hotel, but when I am in New Delhi I always stay at Vikram, that is product loyalty. Very friendly staff, good food, wi fi is good but you need to pay for it in rooms. Travel desk is very helpful, thank you Bali for all the detail arrangement ,love their breakfast

Room Tip: Higher rooms are quieter so are the rooms on the backside
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  • Stayed: February 2013, traveled with family
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1  Thank Shikha1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunil V, General Manager at Hotel Vikram, responded to this reviewResponded September 22, 2013

Dear Guest,

Thank you for choosing Hotel Vikram New Delhi. We wish to express our gratitude for the kind words of appreciation you have chosen to describe your stay with us and have shared your comments with the entire staff. It is comments such as yours that motivate our associates to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well.
It will be delightful to host you again during your next trip to New Delhi and we assure you of the best of services at all times.

Best Regards,

Sunil Datta Vashista
General Manager

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Reviewed July 26, 2013

High quality services at very reasonable rates. Room has all amenities including coffee/tea maker. Complimentary internet at business centre. Staff are very helpful. I took printouts for which they have not charged any. Unlike many places in Delhi, this place is warm and courteous.

  • Stayed: July 2013, traveled on business
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1  Thank Tn R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunil V, General Manager at Hotel Vikram, responded to this reviewResponded September 22, 2013

Dear Guest,

Thank you very much for your Trip Advisor review, following your recent visit.

We were delighted to read how much you enjoyed your stay. We will make every effort to ensure that we continue to live up to your expectation.

Assuring you of our best attention at all times,

Warm Regards,

Sunil Datta Vashista
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Vikram

Address: Dr Choithram Gidvani Marg | Lajpat Nagar - IV, New Delhi 110024, India
Location: India > National Capital Territory of Delhi > New Delhi > Defence Colony
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#65 Business Hotel in New Delhi
Price Range: $100 - $206 (Based on Average Rates for a Standard Room)
Number of rooms: 68
Official Description (provided by the hotel):
Hotel Vikram has been the landmark not only for location but also for the budget segment in Delhi. Being there for over four decades Hotel Vikram has earned a special place in the mind of business traveler and leisure groups. Hotel Vikram is the only Four Star Hotel in South Delhi and within stone throw distance not only from the main commercial area like Nehru Place, Okhla Industrial Area, Jasola and Mohan Cooperative but also from the main Market places like Lajpat Nagar, Greater Kailash, South Extension, Delhi Haat and the main Exhibition Ground Pragati Maidan.The hotel is built on around 2 acres of land and offers rooms with modern facility fusion with the authentic Indian décor. Our Business Centre is available 24hrs to assist you for all secretarial work. With 100% coverage of Wi-Fi network in the public area and all the rooms, we offer freedom of conducting business anywhere in the hotel. ... more   less 
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Also Known As:
Hotel Vikram Delhi
Hotel Vikram New Delhi

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