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“DON'T BE A MEMBER,CHEATER MANAGEMENT”

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Tivoli Garden Resort Hotel
Ranked #171 of 779 Hotels in New Delhi
Reviewed May 2, 2010

Thanks for spoiling the day with Tivoli. It was my Wife;s birthaday and we have decided to celebrate at THIS resorts. When we reached in the evening there was room booked for us, But we were barred to go to Bar and reastorant as it was booked for some party. Swimming pool was out of order. We have ordered fresh juice and it came after one hour. As promissed at the time of offer of membership, no arrangement of candlelight dinner. Even dinner served in very bad shape and not upto the mark of any standard hotel. In the mornning breakfast was also exhausted at 10 am .It was really a very bad stay in so called RESORT.

KEEP IT UP SO IT WILL CLOSE THE SHOW ONE DAY.

  • Stayed: May 2010, traveled as a couple
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2  Thank Anil1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tivolihospitality, Manager at Tivoli Garden Resort Hotel, responded to this reviewResponded July 14, 2014

Dear Guest
Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look forward to welcoming you back for many more enriching moments.
Warm Regards, Management Tivoli Hotels & Resorts New Delhi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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209 - 215 of 239 reviews

Reviewed March 21, 2010

very nice hotel... with very good food quality....and service ...big and nice conference room....nice niew and location of hotel is good.

  • Stayed: October 2009, traveled on business
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Thank ankitagarwal19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tivolihospitality, Manager at Tivoli Garden Resort Hotel, responded to this reviewResponded July 14, 2014

Dear Guest
Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look forward to welcoming you back for many more enriching moments.
Warm Regards, Management Tivoli Hotels & Resorts New Delhi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 18, 2010

Just spent three nights at a conference in Delhi at the Tivoli Garden......this place was a huge dissapointment.

There was no internet, no TV for two nights , iffy power supply and the place was full of weddings, it's noisy poorly run and expensive.

They got me once but never again....on the flip side I had a great Rogan Josh there !

PS. Even though we were there for a conference the pub was closed for private parties, the whole visit...hence no where to drown our sorrows, and take it from me we were not happy campers !

PPS There is NOTHING repeat NOTHING outside near here in the way of places to eat and drink you are basically surrounded by a slum !

  • Stayed: February 2010, traveled on business
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Thank row62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tivolihospitality, Manager at Tivoli Garden Resort Hotel, responded to this reviewResponded July 14, 2014

Dear Guest
Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look forward to welcoming you back for many more enriching moments.
Warm Regards, Management Tivoli Hotels & Resorts New Delhi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 24, 2009

This is a hotel where several weddings are held on any one day during the wedding season. This accomodation is not for the overseas tourist but for the locals who want to spend a night or two while attending the wedding. It is a very noisy & crowded when the weddings are held usually at night which goes on till late at night or early morning. The several weddings held could be in the courtyard and several rooms face the courtyard, in the gardens, near the railway cars etc.

They have rooms in the main building and in railway cars parked on the property. The rooms in the main building needs major renovation and the railway cars rooms are extremley small. What can one expect when a railway car is converted into rooms?

As for the service, there is none.

The bar on any given day is closed to the other guests as they hold private parties for the wedding party.

Avoid this hotel at any cost - you will be disappointed, that is a gurantee!!

  • Stayed: December 2009, traveled as a couple
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2  Thank KenG2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tivolihospitality, Manager at Tivoli Garden Resort Hotel, responded to this reviewResponded July 14, 2014

Dear Guest
Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look forward to welcoming you back for many more enriching moments.
Warm Regards, Management Tivoli Hotels & Resorts New Delhi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 3, 2009

Although the property was ok but the service was pathetic . No customer service. What can be worse than giving a room key of a room which is already occupied by a guest. moreover had to change room 3 times as in one room tv not working another phone not working and so on . And no sort of any guest delight for compensating for all these mistakes. But lately i heard they are trying to revamp things and change staff......

  • Stayed: October 2009, traveled with friends
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1  Thank hotelguru11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tivolihospitality, Manager at Tivoli Garden Resort Hotel, responded to this reviewResponded July 14, 2014

Dear Guest
Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look forward to welcoming you back for many more enriching moments.
Warm Regards, Management Tivoli Hotels & Resorts New Delhi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 12, 2009

This is bull (----) resort, their spa doesn't work, swimming pool is in bad shape, they offer membership at a cost with certain facilities like 50% discount on food and when you go their they say the same has been withdrawn. One of the worst ever experince of my life. They charge membership fee and then go back from their words.

Bloody cheap mentality management. These kind of people can not grow in life, who cheat people.

  • Stayed: May 2009, traveled with family
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1  Thank Kalraalok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tivolihospitality, Manager at Tivoli Garden Resort Hotel, responded to this reviewResponded July 14, 2014

Dear Guest
Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look forward to welcoming you back for many more enriching moments.
Warm Regards, Management Tivoli Hotels & Resorts New Delhi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 11, 2009

It's a fairly large property and the main reason to stay there was because i was having an event there. The room's are pretty decent in size, bathroom is fairly spacious with a shower cube and a bathtub but the bathroom fittings are pretty bad. Hot water isn't always available especially at odd hours. Air-conditioning works but my colleague who was in another room wasn't so lucky. Room service is ordinary. My cable didnt work and i had to get a technician in for that. The same 'technical' problem was there with the key card access. The good part is the closet space which is good, bed was comfortable, it had plug points by the bedside so easy to charge ur phone thru the night and yet have it next to u. Restaurant isnt that great, b'fast is ordinary and like i said..the service..forgettable.

  • Stayed: April 2009, traveled on business
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Thank wannabrb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tivolihospitality, Manager at Tivoli Garden Resort Hotel, responded to this reviewResponded July 14, 2014

Dear Guest
Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look forward to welcoming you back for many more enriching moments.
Warm Regards, Management Tivoli Hotels & Resorts New Delhi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tivoli Garden Resort Hotel

Address: Chattarpur Mandir Road | Near Chattarpur Metro Station, New Delhi 110074, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#59 Luxury Hotel in New Delhi
Price Range: $54 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Tivoli Garden Resort Hotel 4*
Number of rooms: 87
Official Description (provided by the hotel):
TIVOLI Garden Resort Hotel, the flagship property of Tivoli Group, is nestled in the heart of South Delhi at Chhattarpur Hills, Mehrauli,12 kms from the international airport and 10 kms from the domestic one. Spread over 10 acres of lush green landscaped garden, this luxe banqueting haven is the preferred destination for elite social events, top end MICE and recreation for the capital's creme-de-la-creme corporate and leisure travelers alike. Extending signature hospitality distilled from year's heritage, coupled with an array of breath-taking venues, premium services and effortless luxury, poised to make your every celebration or meetings in Delhi a cherished affair. ... more   less 
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Also Known As:
Tivoli Garden Hotel New Delhi
Tivoli Gardens

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