We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Poor maintenance and security”
1 of 5 bubbles Review of Hotel Samrat

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hotel Samrat
Ranked #448 of 708 Hotels in New Delhi
New Delhi, Delhi, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Poor maintenance and security”
1 of 5 bubbles Reviewed February 14, 2013

I must say that the security of Samrat hotel is really poor. My car parked in the hotel parking was damaged twice. In both the instances the car was parked under the CCTV cameras and just opposite to the security personal. In the first instance the hotel authorities were not able to play the footage of the camera and in the second instance they could not find any thing suspicious. Whereas on the same day of the incident the security along with the floor manager of the hotel were shown the place and after the inspection of the place they confirmed that the incident happened in the hotel only. They also do not take the responsibility of the damages and leave it all to the customer.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Rooms
    • Service
Helpful?
1 Thank TarunJindal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

147 reviews from our community

Traveler rating
    8
    37
    45
    28
    29
See reviews for
22
12
15
81
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
Lincoln, United Kingdom
Level Contributor
66 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 bubbles Reviewed February 9, 2013

The location was great, and the rooms are big, but that was all about the good points. We got first a room with a freezer full of ice. The beds and the bathroom were clean, but the floor needed some cleaning (hairs and nails present) and specially a deep mop. At 00:00 we were awaken by super loud disco music since apparently we were too close to the disco (it felt like being inside though...). So we changed to another room that was more quiet and even cleaner. The hotel smelled like smoke and the staff tried to be as much helpful as they can, but expecting a tip for everything. Of course you need to ask several times to get things done. Internet connexion was not working properly. Breakfast was quite ok but the food in the restaurant very good (even though no beer and terrible white wine).

Room Tip: Be as far away from the main road and the disco as possible!
See more room tips
  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ViatjantPelMon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these New Delhi hotels

Mumbai
1 review
3 of 5 bubbles Reviewed February 2, 2013

Fabulous location (Diplomatic area of ChanakyaPuri).
Large Rooms, but quality is average.
Service is not upto-the-mark, typical lethargic attitude.
Overall, its a value for money proposition @ under $100/night.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank Shray J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bhubaneswar
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed January 24, 2013

Location fantastic but govt run hotel. Excellent room service but needs facelift. Carpets are very old and shabby. Restaurant service is quite poor requires improvement. Pool is non functional. Hotel staff are giving their best to keep the guests happy.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jaymamtani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed December 6, 2012

The service hwas good with the staff attending to the needs promptly. The room alotted had just the bare minimum aminities and the carpets in the room and corridor were old and needs replacement. Inerally.t was a good stay ge

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank Haridas N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these New Delhi hotels
The Ashok
#163 of 708 in New Delhi
3.5 of 5 bubbles 560 reviews
Hotel Diplomat
#261 of 708 in New Delhi
3.5 of 5 bubbles 93 reviews
Greater Kailash I
The BMK
The BMK
#499 of 708 in New Delhi
3.0 of 5 bubbles 25 reviews
Show Prices
Show Prices
Show Prices
The Janpath Hotel
#233 of 708 in New Delhi
3.5 of 5 bubbles 237 reviews
Hotel The Royal Plaza
#75 of 708 in New Delhi
3.5 of 5 bubbles 2,222 reviews
The Hans New Delhi
#103 of 708 in New Delhi
3.5 of 5 bubbles 599 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Samrat? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Samrat

Property: Hotel Samrat
Address: 50 - B Kautilya Marg, New Delhi 110021, India
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#78 Luxury Hotel in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Samrat 4*
Number of rooms: 255
Official Description (provided by the hotel):
Set in the landscape garden. Samrat’s elegant structure built around a centre flower-filled atrium an open air courtyard lives up to the concept of luxury hotel. The hotel has a choice of 255 rooms with a Pan-Asian restaurant “SHIRO,” a multicuisine restaurant ‘CHAKRAAS.” To serve you better there is LAYBA, a beauty salon. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotwire, Travelocity, Priceline, TripOnline SA, Hotels.com, Agoda, getaroom.com, Booking.com and HotelQuickly so you can book your Hotel Samrat reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Samrat Hotel New Delhi
Samrat Hotel Delhi
Hotel Samrat Delhi
Samrat New Delhi

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing