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“Hotel”
Review of Hotel Samrat

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Hotel Samrat
Ranked #429 of 777 Hotels in New Delhi
A Cleartrip traveler
Mumbai
12
Reviewed December 17, 2012

  • Stayed: November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip
2  Thank A Cleartrip traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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112 - 118 of 158 reviews

Reviewed December 12, 2012

  • Stayed: December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip
1  Thank deepti j
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed December 6, 2012

The service hwas good with the staff attending to the needs promptly. The room alotted had just the bare minimum aminities and the carpets in the room and corridor were old and needs replacement. Inerally.t was a good stay ge

  • Stayed: December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip
Thank Haridas N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 5, 2012

  • Stayed: November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip
1  Thank Sridevi P
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed November 27, 2012

Typical Government run hotel in a fabulous location but desperately in need of a serious make-over and hygenist. The other negative reviews are pretty accurate so I wont add to the list of grievances, however the staff are very friendly making the best of what could be an amazing establishment given the investment and love this old hotel needs and deserves. I decided to eat out the night I stayed and enjoyed a fabulous meal at the Imperial down the road! Now there's a wonderful example of a make-over of an old Delhi landmark hotel!

  • Stayed: November 2012, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank DawnF1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samrat_Hotel, Manager at Hotel Samrat, responded to this reviewResponded December 4, 2012

Dear Guest

It was indeed a pleasure to have you with us at Hotel Samrat. Being in the hospitality industry for a few decades it has always been our most sincere endeavor to make sure that our guests are comfortable at Hotel Samrat during their stay. Your feedback and response for the total makeover of the hotel would greatly help us in further improving our hotel as we have already started redoing our rooms.

Looking forward to seeing you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 26, 2012

This is an old Delhi hotel from the late 70's early 80's.I spent a lot of time in New Delhi in the 80's and 90's.I used to avoid this hotel then and it has not changed since then...actually it just aged badly.Staff is very friendly and efficient and service is good but the hotel need a total renovation.The location is one of the best and quietest in the city but the the room I stayed in smelled moldy and everything was just old and badly maintained...It thankfully had engineered fake wood floors which helped but it was not enough.I stayed there complimentary of the Chamber of Commerce so it cost nothing but still was not good.breakfast was good and service was very friendly and efficient...but the property needs help

Room Tip: Go to a better hotel
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  • Stayed: November 2012, traveled on business
    • Value
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1  Thank Domrom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samrat_Hotel, Manager at Hotel Samrat, responded to this reviewResponded December 4, 2012

Dear Guest,

It was indeed very valuable to get your suggestions and feedback about the hotel during your stay with us in November 2012.
It was rather unfortunate that your experience in the room you stayed was not upto your expectations. We assure you that necessary action has already been initiated. The rooms and bathrooms are being renovated and our maintenance team have already started working on it.
Retreating our sincere apologies once again and we look forward to you giving us opportunity to be back with us soon.

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Reviewed November 20, 2012

This place smells really bad. The rooms are nice size, the location is great, but it is noisy, dirty, and smells badly of mold. Everything feels really damp. The furnishings, drapes, and lamps are old, and smelly. The service is so/so, some staff are very helpful, courteous, and friendly, others don't have any clue about service, and everyone at the front desk/reception were rude. The food at breakfast was ok, I didn't have any other meals here. Check out time is noon, but if you want to extend til the evening, they charge one whole day extra. My room was an odd numbered room and over a party area, loud thumping bass music all night long.

Room Tip: odd numbered rooms face a very busy street and are very noisy, plus they are above the "party&q...
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  • Stayed: November 2012, traveled on business
    • Value
    • Location
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3  Thank suemidwife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Samrat

Address: 50 - B Kautilya Marg, New Delhi 110021, India
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi > Chanakyapuri/Lutyens' Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#80 Luxury Hotel in New Delhi
Price Range: $63 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Samrat 4*
Number of rooms: 255
Official Description (provided by the hotel):
Set in the landscape garden. Samrat’s elegant structure built around a centre flower-filled atrium an open air courtyard lives up to the concept of luxury hotel. The hotel has a choice of 255 rooms with a Pan-Asian restaurant “SHIRO,” a multicuisine restaurant ‘CHAKRAAS.” To serve you better there is LAYBA, a beauty salon. ... more   less 
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Also Known As:
Samrat Hotel New Delhi
Samrat New Delhi
Hotel Samrat Delhi
Samrat Hotel Delhi

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