We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not Recommended”
Review of Clarion Collection

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Clarion Collection
Ranked #388 of 712 Hotels in New Delhi
Reviewed January 24, 2007

Rated and regarded as one of Delhi's Delux hotels the Hotel Qutab was a severe disappointment, being nothing better than a standard Holiday inn but at exhorbitant prices. I stayed in the hotel when I arrived and then upon my return from a Golden triangle Tour booked through Diplomatic Holiday in Delhi (which I would never do business with ever again). The first room was part of the tour with an enormous plasma television screen on the wall and nice toiletries including a silk bathrobe. I paid for the last wo nights as they were not part of the package and was vastly over-charged $200. U.S. for a much smaller room with a standard television. The food was generally good (but overpriced) and the service excellent. The drawback to this property is that it is not located in the downtown core of Delhi, if one can even identify a downtown core, but set admist absolute squalor. I felt as if I were a captive in the hotel. One short walk outside of the compound for some fresh air was enough for me. This property caters to mostly Indian business people and is definately not for a tourist visiting Delhi. Not recommended.

Stayed: January 2007
4  Thank RickyN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (128)
There are newer reviews for Clarion Collection
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

116 - 122 of 128 reviews

Reviewed November 28, 2005

Hi,

I am an Indian national who stayed at Hotel Qutab along with my wife who is a US citizen. I stayed there for just 1 day during a 12 hour stopover before boarding an international flight back to the US from Delhi in November 2005.

Firstly, if you call them and ask, they will tell you they are a 4-star or 5-star hotel. Hotel ratings are too inconsistent in Delhi, and most likely hotel staff in Delhi will tell you what you want to hear about their star rating. I would not give Hotel Qutab more than a 3-star rating for class/amenities and a 4-star rating for service. I paid $140 per night for my stay. But of course, in Delhi, demand is greater than supply for hotels, so they charge you whatever they can think of.

I requested early check-in a week ago and it was promised when I paid for it a week earlier. Even if I wanted to check-in at 10:30 a.m. as opposed to the 12:00 p.m. check-in time, if there are no rooms available, they are not going to bother to let you know in advance. So I had to wait for an hour in the lobby while they waited on someone else to check out and get my room made. It was however nice of them to offer me some free tea :-) for making me wait, though it did not make a difference to me.

Their air-conditioning unit seemed like it was started just before we walked into the room and did not work right for the few hours we stayed there. Their room service was good, the hot water worked great and the bed was comfortable. Their internet connection was down because their server was down, I'd think they'd be better equipped with all the money being charged for the room rates. I had wanted to check my flight schedules and they did not have a phone book with them to get hold of phone numbers. They did however connect me to the Yellow Pages hotline free of charge and I was able to obtain the required phone numbers.

Upon check-in, I had confirmed that the payment was already made for the room. However, upon check-out, thanks to a lack of communication with the staff working in the evening, they had to make a bunch of calls again to make sure the payment was already made and made me wait a good 15 min. during check-out before confirming something they should have known.

Sriram

  • Stayed: November 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
17  Thank sriramcs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
England
29
Reviewed September 6, 2005

We stayed at the Quatab for 14 days last year and the service especially from the restaurant staff was exeptional. We are trying to book again for 2006. Excellant

Stayed: October 2004
3  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Sweden
114
Reviewed April 30, 2005

My family and I stayed at the Qutab on 2 separate occasions in january 2005.

On leaving we did not have time to go to the post office and post our holiday postcards - about 20 of them.

So we left the money for postage with staff in the reception and someone promised to post the cards.

Now, 3 months later, nobody has received a postcard. Not one single postcard arrived.

What should I think ?

Stayed: January 2005
14  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 26, 2015
Google Translation

  • Stayed: March 2015, traveled solo
    • Sleep Quality
    • Rooms
    • Service
Thank Eduardo051
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CHANDRGUPT, Asst. Hotel Manager at Clarion Collection, responded to this reviewResponded August 7, 2015

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 3, 2014
Google Translation

  • Stayed: February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Agonte2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClarionCollection, General Manager at Clarion Collection, responded to this reviewResponded April 28, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 16, 2014
Google Translation

  • Stayed: January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank CairnsMarina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these New Delhi hotels
Qutub Residency
#606 of 712 in New Delhi
50 reviews
The Visaya
#106 of 712 in New Delhi
400 reviews
Chattarpur
Fortune Park DJ Avenue
Fortune Park DJ Avenue
#186 of 712 in New Delhi
106 reviews
Show Prices
Show Prices
Show Prices
Hyatt Regency Delhi
#44 of 712 in New Delhi
2,333 reviews
Avalon Courtyard
#160 of 712 in New Delhi
163 reviews
Mantra Amaltas
#152 of 712 in New Delhi
215 reviews
Show Prices
Show Prices
Show Prices

Been to Clarion Collection? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Clarion Collection

Address: Qutab Institutional Area, Shaheed Jeet Singh Marg, New Delhi 110016, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#79 Luxury Hotel in New Delhi
Price Range: $78 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Clarion Collection 4*
Number of rooms: 45
Official Description (provided by the hotel):
Edenpark New Delhi (Erstwhile Clarion Collection Qutab Hotel) is located in Qutab Institutional Area, a five minutes' drive from Qutab Minar. It offers Wi-fi, dining options, and rooms with large bay windows with a view of Qutab Minar and greenery around. Well-situated in South Delhi, Hotel is 23 km from the high-tech city of Gurgaon and 14 km from Connaught Place, 5 km from Shopping centres like Select Citywalk, DLF Emporio, Ambiance, DLF Promenade, Ansal Palza, Dilli Haat, and places to see like Garden of Five Senses, Lodhi Garden, Humayun Tomb, Qutab Minar, etc. Hotel is surrounded by various institutions like Fore School of Management, IIFT, International management Institute, Institute of Public health and finance, Indian Institute of Mass Communications and hospitals like Sita Ram Bhartia, Rockland , Fortis, AIIMS and Max. The air-conditioned rooms at Edenpark New Delhi come with room service and Wi-Fi access. Standard amenities include a minibar and tea/coffee maker. Guests can book a day trip at the tour desk- Jetfleet. At Zerzura, the cuisine encompasses the best of Middle East, North Africa and elements of the Mediterranean. Hotel offers free parking and is around 9 miles from Indira Gandhi International Airport. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Cancelon, Agoda and TripOnline SA so you can book your Clarion Collection reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Clarion Collection New Delhi Hotel New Delhi
Qutab Hotel Delhi
Qutub Hotel Delhi

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing