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“Very nice hotel near airport” 5 of 5 bubbles
Review of JW Marriott Hotel New Delhi Aerocity

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JW Marriott Hotel New Delhi Aerocity
Ranked #9 of 704 Hotels in New Delhi
indore india
Level Contributor
66 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Very nice hotel near airport”
5 of 5 bubbles Reviewed September 1, 2014 via mobile

It's a new property of jw near airport which is very comfortable very nice modern rooms nice staff
I always appreciate the buffe breakfast presentation of jw and I find it same here I was hv fast so enjoyed lassi which was a special preperation of chef for us and it was excellent will be here again overall very good experience

Stayed July 2014, traveled with friends
Helpful?
Thank Rohit V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antony P, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this review, September 2, 2014
Dear Rohit V,

Many thanks for staying with us at JW Marriott New Delhi Aerocity and reviewing us in this forum.

We are delighted to read your shining review of our hotel. It is heartening to know that you had a good time here and our specialized services and facilities exceeded your expectations. Your wonderful review has been shared with our associates and they are thrilled and motivated.

Thank you again for making us your hospitality partner. We look forward to welcome you again soon.

Best Regards
Antony Page
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,431 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (271)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Gurgaon, India
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed September 1, 2014

The ambience and decor was good but I found the staff a little cold for my comfort. The coffee shop goofed up on the basic chicken club sandwich which was a big big let down for us. I can't comment on the room service because I didn't stayed there.

  • Stayed July 2014, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Service
Helpful?
Thank MPSNarang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antony P, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this review, September 1, 2014
Dear MPS Narang,

Thank you for staying with us and sharing a detailed account of your visit at our hotel.

At JW Marriott New Delhi Aerocity, it is our constant endeavor to provide our guests with the best services and facilities. Thus, we are disappointed to know that your experience with us has not been at par with your expectations. The issues raised by you have been shared with the teams and measures have been taken in the best interest of our valued patrons. I am sure you will find a marked change on your next visit and will enjoy your stay with us.

Thank you again for your review and we look forward to the opportunity of welcoming you soon.

Best Regards
Antony Page
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 1, 2014

I stay at this hotel on a fairly regular basis, and have to say it is an exceptional property, that is enhanced by friendly, efficient staff. Good facilities, clean well appointed rooms and very good dining option's. I wish that all hotel's under the Marriott flag were like this!

  • Stayed July 2014, traveled on business
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Zamflyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antony P, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this review, September 1, 2014
Dear Zamflyer,

Many thanks for staying with us at JW Marriott New Delhi Aerocity and reviewing us in this forum.

We are delighted to read your shining review of our hotel.Located near the airport, we are a preferred choice for business and leisure travelers around the world and your acknowledgement of the same pleases us. It is heartening to know that you had a good time here and our specialized services and facilities exceeded your expectations. Your wonderful review has been shared with our associates and they are thrilled and motivated.

Thank you again for making us your hospitality partner. We look forward to welcome you again soon.

Best Regards
Antony Page
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed September 1, 2014

Outstanding Hotel near T3 (new terminal), serene surroundings, sound-proof rooms, no noise though adjoining the airport. Excellent Staff & Service, Plush Rooms with all comforts and luxury required for business and personal travel.

  • Stayed August 2014, traveled on business
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank RupamVakil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antony P, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this review, September 1, 2014
Dear RupamVakil,

Many thanks for staying with us at JW Marriott New Delhi Aerocity and reviewing us in this forum.

We are delighted to read your detailed review of our hotel.Located near the airport, we are a preferred choice for business and leisure travelers around the world and your acknowledgement of the same pleases us. It is heartening to know that you had a good time here and our specialized services and facilities exceeded your expectations. Your wonderful review has been shared with our associates and they are thrilled and motivated.

Thank you again for making us your hospitality partner. We look forward to welcome you again soon.

Best Regards
Antony Page
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kitchener, Canada
2 reviews
5 of 5 bubbles Reviewed August 31, 2014

This is definitely a beautiful five star hotel.

I especially want to thank Sumana and Abhijeet. Abhijeet checked us in at 3.00 am in morning. We were having luggage he helped us. Also, he quickly carried out all check in facilities from the room itself (scanning passports etc.).

Sumana helped my Mom a lot. She went above and beyond to assist us with our needs.

I sincerely hope Abhijeet and Sumana are promoted and rewarded for their great service!

  • Stayed May 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Arnab H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antony P, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this review, September 1, 2014
Dear Arnab,

Many thanks for staying with us at JW Marriott New Delhi Aerocity and reviewing us in this forum.

We are delighted to read your shining review of our hotel.Located near the airport, we are a preferred choice for business and leisure travelers around the world and your acknowledgement of the same pleases us. It is heartening to know that you had a good time here and our specialized services and facilities exceeded your expectations. Your wonderful review has been shared with our associates and they are thrilled and motivated.

Thank you again for making us your hospitality partner. We look forward to welcome you again soon.

Best Regards
Antony Page
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jaipur, India
Level Contributor
70 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed August 31, 2014

I had to stay in Delhi for a day due to an emergency (missed connecting flight). It took just five minutes to reach the hotel from Terminal 3 of IGI airport. The staff was very helpful and courteous. The room was spacious, well-appointed and comfortable. Cocktails and food were very good. The breakfast spread in the morning was extensive and the service superb. The AYS (at your service) number was very helpful. To my surprise, they provided a Mercedes to drop me at the airport.

Room Tip: If you don't like to walk much, ask for a room near the elevators.
See more room tips
  • Stayed August 2014, traveled as a couple
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ramesh G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antony P, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this review, September 1, 2014
Dear Guest,

Many thanks for staying with us at JW Marriott New Delhi Aerocity and reviewing us in this forum.

We are delighted to read your shining review of our hotel.Located near the airport, we are a preferred choice for business and leisure travelers around the world and your acknowledgement of the same pleases us. It is heartening to know that you had a good time here and our specialized services and facilities exceeded your expectations. Your wonderful review has been shared with our associates and they are thrilled and motivated.

Thank you again for making us your hospitality partner. We look forward to welcome you again soon.

Best Regards
Antony Page
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed August 30, 2014 via mobile

We are not used to such services in Europe - pickup in limo from the airport, welcome drink at the entrance and reception bypassed through previous mobile checkin. Very friendly staff, a spacious room with great view. Treated like officials. From the start to the end.

Stayed August 2014, traveled as a couple
Helpful?
Thank Romain_ZH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antony P, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this review, September 1, 2014
Dear Romain ,

Many thanks for staying with us at JW Marriott New Delhi Aerocity and reviewing us in this forum.

We are delighted to read your shining review of our hotel.Located near the airport, we are a preferred choice for business and leisure travelers around the world and your acknowledgement of the same pleases us. It is heartening to know that you had a good time here and our specialized services and facilities exceeded your expectations. Your wonderful review has been shared with our associates and they are thrilled and motivated.

Thank you again for making us your hospitality partner. We look forward to welcome you again soon.

Best Regards
Antony Page
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about JW Marriott Hotel New Delhi Aerocity

Property: JW Marriott Hotel New Delhi Aerocity
Address: Asset Area 4 - Hospitality District, New Delhi 110603, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #9 of 704 Hotels in New Delhi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — JW Marriott Hotel New Delhi Aerocity 5*
Number of rooms: 523
Official Description (provided by the hotel):
Conveniently located near Indira Gandhi International Airport, JW Marriott Hotel New Delhi Aerocity features outstanding amenities with elegantly designed interiors creating the perfect setting for both work and relaxation. The hotel is centrally located in proximity to both the domestic & international airports and provides easy access to the city’s prominent business areas as well as key tourist destinations of South Delhi.From wireless connectivity, world-class accommodations, large desks with ergonomic chairs, in-room vaults for laptops & valuables to outdoor pool, state-of-the-art fitness center, JW Marriott Hotel New Delhi Aerocity is an ideal destination for travelers. The JW Marriott New Delhi is renowned for its popular restaurants and bars, extensive banquet spaces for holding meetings and conducting social events, featuring a 1,200-square-meter Grand Ballroom and spa – an ideal destination for complete rejuvenation.Whether on business or leisure, JW Marriott Hotel New Delhi Aerocity provides an unforgettable retreat. ... more   less 
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