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“A good choice but not good enough”

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FabHotel Uppal International Paharganj
Ranked #597 of 713 Hotels in New Delhi
Shanghai, China
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“A good choice but not good enough”
Reviewed April 11, 2014

The room is good, but restaurant is not good. The bed and quilt are not very clean but acceptable.
Last day I asked the hotel to arrange taxi sent me to the old Delhi railway station, they charged me Rs 600, not a honest price.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank 9-YYW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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108 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
London, United Kingdom
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed April 1, 2014

We arrived in the early morning by courtesy cab and when it turned into the small crowded alleyway where the hotel is located we were disappointed to say the least by our first view of the Uppal International. But how wrong we were. we had booked three days as an introduction to Delhi and in the smog it did not make a good first impression.
Feeling tired after the flight and experiencing for the first time the chaos of the traffic as we were driven in from the airport was to blame. And also the coldness of the weather had shaken us. Our only previous experience of India being Goa and Kerala.
But the friendly welcome from the staff as they checked us in and took us up in the glass sided elevator to our impressively large room soon put us at our ease.
The bed was a very comfortable King sized one and the room had every convenience required.A/C and heating. Flat screen cable tv, room service and a very well appointed bathroom en-suite.
We had booked a Deluxe Double Room through Expedia with a breakfast buffet included which is served on the roof. Great in the heat but somewhat chilly during our early January stay.
But the thing which made this hotel so impressive was the staff who could not have been more caring and helpful.
That first day the chap on the travel desk booked us an all day car and driver for day two to see the sights of Delhi and also gave us a map and showed us clearly the way to walk to Connaught Square, the shopping and eating out area in the centre. It was a 10 minute stroll from the hotel which took us past the railway terminus. The car trip the following day was superb and we were taken only to the tourist sites we wished to see and no shops as we had asked.
This is a good central hotel. On their website they make much of it being a budget hotel which I think could mislead people into thinking it is rough and sparse. It is certainly good value for money but it has every convenience and in some respects has luxury features like the shower in our en-suite.
I would recommend this hotel. Particularly for the staff. They go out of their way to assist visitors. On the day we left my wife forgot to pack her pashmina and the hotel rang her mobile to tell her they had found it and posted it to her for no charge. This is service and hospitality of a very high standard.

Room Tip: We were on the second floor and it was very quiet.
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Journeyman41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UppalDelhi, General Manager at FabHotel Uppal International Paharganj, responded to this review, June 7, 2014
Dear Guest

This is our pleasure you choose our Hotel to stay in New Delhi. we are quite thankful for your kind words.

Hope to see you again.

with warm regards

Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vadodara, India
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed March 15, 2014

Second time lucky was how i saw it.. First time stay in Paharganj turned out to be not so well researched and ended up mostly forgettable. This time around was a total turnaround!

This is one of the places which break the mould of "a dingy hotel in pahargunj" and smashes records while at it.

The manager Mr. Ajay is the epitome of professionalism right from the time you check in to waving you good bye.

The rooms are well appointed and modern with flat screen tv and touch screen panels for switchboards.. The bed and linen were very comfortable and the breakfast was sumptuous with helpful staff always at hand. The bathrooms too were modern with wall panel showers and good water pressure and desired temperature at all times.

I would recommend anyone who wants to stay in Paharganj to book into this hotel without any hesitation or apprehensions.

Kudos to the staff.

Stayed two nights from 11th to 13th March.

Room Tip: The room on the first floor was a good choice as its a quick run to the lobby downstairs and choose...
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  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amit R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UppalDelhi, Manager at FabHotel Uppal International Paharganj, responded to this review, March 18, 2014
Dear Guest

This is our pleasure you choose our Hotel to stay in New Delhi. we are quite thankful for your kind words.
Hope to see you again.

with warm regards

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 19, 2014

The staff in most instances are friendly but a lack of professionalism. There were more than a couple of times that the staff opened the door of my room without first knocking or checking and offered no apologies either. I asked the reception to make a call to book a taxi but I was told the line was "busy" for the whole evening (as the hotel offered an inflated taxi rate to the airport). The facilities were not up to standard as the faucet was leaking and there was no water for the shower on the last night. I left early in the morning and I was greeted farewell by a little mice in the elevator. You can get a similar room nearby with a much lower cost or way better room at the same price. Location is good and another positive thing I found is that wifi is reasonably strong in the room. I would not recommend this hotel to anyone.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Francis_Y2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these New Delhi hotels

Torpoint, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 7, 2014

Made a mistake booking here for last couple of days in India. Noisy scruffy area of Delhi, so it was never going to win. Not too clean, modern look has been done on the cheap so the glory will fade very fast. Staff / Service OK not great, could get TV to work well, hot water intermittent, blanket for cold night took 24hrs to arrive, broken light bulb, never got replaced.
Hotel is OK for backpackers, but not great if you want a bit more.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Simon J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelGuestRelations1, Guest Relations Manager at FabHotel Uppal International Paharganj, responded to this review, January 16, 2014
Dear Guest

Greetings from Hotel Uppal International!!

We thank you for choosing Hotel Uppal International for your stay in Delhi and reviewing us.

Guest feedback's are important to us. We have read your review and it seems that we fell short of your expectations. For that, we extend our apology. Any inconvenience caused is regretted. Guest reviews are taken seriously and help us to improve ourselves. The comments in your review are being looked into.

We understand that your experience might have marred our image but we would like a second chance. We would love to see you again so that we can serve you better.

Thanking You

Regards,
The Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hawkinge, United Kingdom
Level Contributor
428 reviews
159 hotel reviews
common_n_hotel_reviews_1bd8 1,283 helpful votes
Reviewed January 7, 2014

We paid around £35 per night to stay here including breakfast which was very good value for money. The hotel is very modern and clean. Our room was well equipped. Bed comfortable, flat screen tv, chairs. Bathroom was excellent with a super shower and plenty of hot water the staff really could not do enough to please you, they were particularly good. Location is convenient for the old city and the Red Fort. There are lots of small restaurants in the area and it is very easy to get a taxi or rickshaw from just down the street. the restaurant is on the roof and is pretty simple. Breakfast which was included for us, is basic but perfectly adequate. The railway station is about 5 minutes away. When we arrived it was a bit difficult to find the hotel because it is actually in a side alley off the Arakashan road You have to look out for the sign which is near the Hotel Godwin. I was somewhat dismayed to see the alley at first as it is a bit untidy. However I came to conisider its position an advantage as the hotel was quieter than it would have been on the main road. We found it excellent value for money and would certainly stay here again if I was in the area.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank alliebdive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelGuestRelations1, Guest Relations Manager at FabHotel Uppal International Paharganj, responded to this review, January 16, 2014
Dear Guest

Greetings from Hotel Uppal International!!

We thank you for choosing Hotel Uppal for your stay in Delhi. It was a pleasure serving you. We have read your review and thank you for taking time out to review us and for your kind words.

Guest reviews are important to us and they help us to improve our services. Your review has been shared with our staff who thank you for your kind words.

We look forward to your visit in the near future.

Thanking You

Regards,
Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kolkata, India
Level Contributor
76 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed January 1, 2014

We had booked the hotel for 4 nights but had to check out after one night. The shower taps were not working. There was no hot water, only lukewarm water. The food at dinner was good and the room service prompt. But the breakfast was atrocious - very few choices and no burners under the serving trays, hence cold items.

The reception staff were courteous and offered to change the room and improve the service, but we were put off and changed the hotel.

Please stay at the hotel only after checking out the facilities, especially the bathrooms and breakfast.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank sunilgarodia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about FabHotel Uppal International Paharganj

Property: FabHotel Uppal International Paharganj
Address: 28, Arakashan Road, Ram Nagar | Paharganj, New Delhi,, New Delhi 110055, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #597 of 713 Hotels in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — FabHotel Uppal International Paharganj 3.5*
Number of rooms: 32
Official Description (provided by the hotel):
Hotel Uppal International is built with the concept of serving the travelers be it the elite, we offer you the comfort, hospitality and taste which feels you home away from home.The Hotel is located at a stone throwing distance from central railway station. The atmosphere is warm and relaxes and the ambience embraces the uniqueness of the local culture. ... more   less 
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