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“Top Notch Place to stay in Paharganj”

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Hotel Uppal International
Ranked #528 of 728 Hotels in New Delhi
Reviewed March 15, 2014

Second time lucky was how i saw it.. First time stay in Paharganj turned out to be not so well researched and ended up mostly forgettable. This time around was a total turnaround!

This is one of the places which break the mould of "a dingy hotel in pahargunj" and smashes records while at it.

The manager Mr. Ajay is the epitome of professionalism right from the time you check in to waving you good bye.

The rooms are well appointed and modern with flat screen tv and touch screen panels for switchboards.. The bed and linen were very comfortable and the breakfast was sumptuous with helpful staff always at hand. The bathrooms too were modern with wall panel showers and good water pressure and desired temperature at all times.

I would recommend anyone who wants to stay in Paharganj to book into this hotel without any hesitation or apprehensions.

Kudos to the staff.

Stayed two nights from 11th to 13th March.

Room Tip: The room on the first floor was a good choice as its a quick run to the lobby downstairs and choose...
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  • Stayed: March 2014, traveled on business
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Thank Amit R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UppalDelhi, Manager at Hotel Uppal International, responded to this reviewResponded March 18, 2014

Dear Guest

This is our pleasure you choose our Hotel to stay in New Delhi. we are quite thankful for your kind words.
Hope to see you again.

with warm regards

Hotel Management

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77 - 83 of 121 reviews

Reviewed January 19, 2014

The staff in most instances are friendly but a lack of professionalism. There were more than a couple of times that the staff opened the door of my room without first knocking or checking and offered no apologies either. I asked the reception to make a call to book a taxi but I was told the line was "busy" for the whole evening (as the hotel offered an inflated taxi rate to the airport). The facilities were not up to standard as the faucet was leaking and there was no water for the shower on the last night. I left early in the morning and I was greeted farewell by a little mice in the elevator. You can get a similar room nearby with a much lower cost or way better room at the same price. Location is good and another positive thing I found is that wifi is reasonably strong in the room. I would not recommend this hotel to anyone.

  • Stayed: December 2013, traveled on business
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4  Thank Francis_Y2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 7, 2014

Made a mistake booking here for last couple of days in India. Noisy scruffy area of Delhi, so it was never going to win. Not too clean, modern look has been done on the cheap so the glory will fade very fast. Staff / Service OK not great, could get TV to work well, hot water intermittent, blanket for cold night took 24hrs to arrive, broken light bulb, never got replaced.
Hotel is OK for backpackers, but not great if you want a bit more.

  • Stayed: January 2014, traveled with family
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3  Thank Simon J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelGuestRelations1, Guest Relations Manager at Hotel Uppal International, responded to this reviewResponded January 16, 2014

Dear Guest

Greetings from Hotel Uppal International!!

We thank you for choosing Hotel Uppal International for your stay in Delhi and reviewing us.

Guest feedback's are important to us. We have read your review and it seems that we fell short of your expectations. For that, we extend our apology. Any inconvenience caused is regretted. Guest reviews are taken seriously and help us to improve ourselves. The comments in your review are being looked into.

We understand that your experience might have marred our image but we would like a second chance. We would love to see you again so that we can serve you better.

Thanking You

Regards,
The Hotel Management

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Reviewed January 7, 2014

We paid around £35 per night to stay here including breakfast which was very good value for money. The hotel is very modern and clean. Our room was well equipped. Bed comfortable, flat screen tv, chairs. Bathroom was excellent with a super shower and plenty of hot water the staff really could not do enough to please you, they were particularly good. Location is convenient for the old city and the Red Fort. There are lots of small restaurants in the area and it is very easy to get a taxi or rickshaw from just down the street. the restaurant is on the roof and is pretty simple. Breakfast which was included for us, is basic but perfectly adequate. The railway station is about 5 minutes away. When we arrived it was a bit difficult to find the hotel because it is actually in a side alley off the Arakashan road You have to look out for the sign which is near the Hotel Godwin. I was somewhat dismayed to see the alley at first as it is a bit untidy. However I came to conisider its position an advantage as the hotel was quieter than it would have been on the main road. We found it excellent value for money and would certainly stay here again if I was in the area.

  • Stayed: January 2014, traveled as a couple
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1  Thank alliebdive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelGuestRelations1, Guest Relations Manager at Hotel Uppal International, responded to this reviewResponded January 16, 2014

Dear Guest

Greetings from Hotel Uppal International!!

We thank you for choosing Hotel Uppal for your stay in Delhi. It was a pleasure serving you. We have read your review and thank you for taking time out to review us and for your kind words.

Guest reviews are important to us and they help us to improve our services. Your review has been shared with our staff who thank you for your kind words.

We look forward to your visit in the near future.

Thanking You

Regards,
Hotel Management

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Reviewed January 1, 2014

We had booked the hotel for 4 nights but had to check out after one night. The shower taps were not working. There was no hot water, only lukewarm water. The food at dinner was good and the room service prompt. But the breakfast was atrocious - very few choices and no burners under the serving trays, hence cold items.

The reception staff were courteous and offered to change the room and improve the service, but we were put off and changed the hotel.

Please stay at the hotel only after checking out the facilities, especially the bathrooms and breakfast.

  • Stayed: December 2013, traveled on business
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3  Thank sunilgarodia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 28, 2013

I visited Hotel Uppal on 10th Dec. The hotel is having peacocks and the surronding is nice. The only problem is I went amidst winter season so the place was too cool for me. The wedding season was on and hence it was a lot of noise near the hotel. The breakfast is ok. The staff is well mannered and I managed to get my room service within 20 minutes even @ 11 pm

  • Stayed: December 2013, traveled on business
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Thank Sallauddin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelGuestRelations1, Guest Relations Manager at Hotel Uppal International, responded to this reviewResponded January 1, 2014

Dear Guest

Thank you for your kind words of appreciation. We also thank you for the opportunity to serve you. It was a delight having you at our hotel.

We are very glad to know that you had a great experience. We strive to provide the best services to our guests and make every effort to make their stay comfortable. Your feedback has been shared with the staff members. It is great to know that you enjoyed your stay with us.

We hope that you give us another chance to serve you the next time you are here.

Regards
Hotel Management

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Reviewed December 26, 2013

The Uppal is a professionally run hotel, at a very affordable price. In Europe this hotel would be a chic/stylish expensive hotel,min Delhi is it a delightful find. Very central with most sights being in walking distance. The service is friendly and professional. The rooms are stylish, comfortable and an oasis from the chaos of India.

Pros
- clean
- stylish
- great location

Cons
- weird beeping noises at random times

  • Stayed: December 2013, traveled solo
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1  Thank smg201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelGuestRelations1, Guest Relations Manager at Hotel Uppal International, responded to this reviewResponded January 1, 2014

Dear Guest

We, the team of Uppal International, thank you for choosing our hotel for your stay in Delhi and for reviewing our hotel.

The time you took to review us and the kind words are really appreciated. We thank you for recognizing the efforts of our staff who work hard to make every guests stay memorable. Your review has been shared with our staff and they thank you for your praises.

It was a pleasure to have you as our guest and we look forward to serving you again in the near future.

Thanking You

Regards
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Uppal International

Address: 28, Arakashan Road, Ram Nagar | Paharganj, New Delhi, New Delhi 110055, India (Formerly Hotel Uppal International)
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #528 of 728 Hotels in New Delhi
Price Range: $30 - $56 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Uppal International 3.5*
Number of rooms: 32
Official Description (provided by the hotel):
Welcome To Uppal International A Luxury Hotel with 3 star and business class facilities located in center Delhi. We are just few steps ahead from the New Delhi Railway Station & business cum shopping destinations Connaught Place. We are a newly founded luxury hotel in New Delhi. What makes us stand out from the rest of the hotels is our philosophy of balancing between the budget of the people and comfort. We strive to provide the best of the hospitality practices for our customers. With us, you can find budget luxury hotel rooms in New Delhi. If you are a frequent flier, then you won't need convincing how much money one has to spend on accommodation. After a long flight, the last thing you want is to feel another burn in the purse by paying a hefty fee for hotel accommodation. Uppal International understands this, and provides budget accommodation in Delhi. While we understand that creating a brand value, by giving the top of line facility in every aspect, we also make sure that the price is just right for our services and hence work towards providing budget accommodation in Delhi. We have a management which understands that a subtle balance can be maintained between delivering top notch hospitality and soaring bills. Our Location We are located in Delhi. To ensure that travelers find us without any problem, we have placed ourselves very near to the hubs of transportations of the city. Uppal International is only about a step from the Delhi Central Railway Station. Connaught Metro station and Connaught Place are less than a kilometer away from the hotel. The Indira Gandhi International Airport is wee bit far from here. You would have to travel about 19 KM to reach here. To ensure that our customers will not have the headache of arriving at a suitable time to the hotel, we have a 24 hour front-desk service. So, any time you reach the hotel, we would not have any problem accommodating you. ... more   less 
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