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“A home away from home”
Review of Hotel Elegance

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Hotel Elegance
Ranked #530 of 712 Hotels in New Delhi
Reviewed September 1, 2013

New hotel , centrally located, close to New Delhi train station. Spacious and modern rooms, really comfortable beds, clean sheets, clean bathroom, clean towels....but what really makes this place special is the staff. Everyone is so helpful and friendly and if you are traveling by yourself, like me, it's nice to know that there's someone there to assist you and help you just in case you need anything or in case you find yourself in an unpleasant situation (like in my case). Working in the hospitality business myself I believe that the service you provide is really what makes guests come back over and over again and I think the team that runs Hotel Elegance shows genuine care and exceeds expectations. I'd like to thank Mr Amir Ali, the General Manager, for his wisdom and kindness; I'd like to thank the managers Akash , Abhishek and Muzamil for their assistance and friendliness and last but not least I'd like to thank the waiters Govind and Girish for their courtesy and attention to details.

  • Stayed: September 2013, traveled solo
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18  Thank Giorgiavegan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (138)
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93 - 99 of 138 reviews

Reviewed August 29, 2013

i stayed here in the third week of july..this was then just one month old hotel.
the rooms are nice and clean and so r the bathrooms..since its a new hotel its very clean .
service is still lacking...they need to get some more staff..only 2-3 staff are managing the whole hotel.
being on such a busy street, the rooms were noise free...and thats an added advantage..
if u can beat the busy street and commotion,, this hotel is a pick only if u can get a price for your stay, as there are numerous boutique hotels around the same street.
yes, while i booked for an executive room, i was handed a superior room, and on a serious complain, they gave me executive room later in the evening.
and believe me, there wasnt much of a difference between the two rooms.

Room Tip: i guess just pick a superior room as there is not much of significant difference between the superio...
  • Stayed: July 2013, traveled on business
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13  Thank faisaldaud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2013

We booked this Hotel for one night before we had to catch our train to Amritsar. I am delighted by their hospitality the front desk of the Hotel is worth every penny we paid. They gave us all the necessary information which we needed at the Train station to catch the train on time. The Hotel is walking distance from the Main New Delhi train station. The room was clean and came with two bottles of complimentary water. I am once again thankful to all members of the Staff who tried their best to make our stay a memorable. I will definitely recommend this hotel to everyone.

  • Stayed: August 2013, traveled on business
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21  Thank Mohnis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2013

We booked Hotel Elegance through an online booking agency and stayed there for two days the hotel is newly constructed. The room was neat and clean with proper basic amenities. The staff is great they helped us in everything we required if you need to stay in paharganj this hotel will not disappoint you. The Location of this hotel is very central but the neighbourhood is not so appealing but if you want to see real Delhi This hotels fits in your bill. We also booked Local sightseeing through the hotel which was very smooth.

Room Tip: Rooms on the back side of the Hotel were less noisy than on the front side
  • Stayed: August 2013, traveled as a couple
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17  Thank KamranKhanYusufzai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2013

We just stayed two nights in this hotel and actually the rooms are very clear, the staff is very friendly and at your service ! Also it is situated near to the different places of Delhi and New-Delhi. A nice place to stay.

  • Stayed: August 2013, traveled with friends
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16  Thank LaCog76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2013

We made our reservation through an online booking service, but arrived to see that the hotel had not received our reservation. The people at the reception desk were very polite and helped us anyway.

*Stay here if you need a relatively comfortable and cheap place to stay for the night.

Good things:
1) Hotel staff are polite and helpful.
2) The beds are comfortable.
3) Rooms are renovated to look pseudo-elegant.
4) It's quiet despite the city and busy street outside.

Low points:
1) The room was so dirty/dusty that my husband had to wipe everything, including the floors, with a wet towel.
2) The bed sheets, although clean, had many stains.
3) The second person only got warm water when showering.
4) Our breakfast dishes came dusty and there were two small bugs in the cereal.
5) We weren't told that the hotel doesn't take credit cards and we therefore had to use all our cash to pay for our stay.

  • Stayed: July 2013
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8  Thank GoSee15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2013

I stayed at Hotel Elegance for Two nights with my family, The Hotel is centrally located, with in close proximity to New Delhi railway station. The room was nice neat and clean, bed is very comfy. The staff is polite and obliged to all our requirements as for the paharganj Hotels go this is an ideal choice to stay.

If you want to avoid the street noise ask for the backside rooms

Room Tip: rooms situated on the back side are less noisy
  • Stayed: June 2013, traveled with family
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24  Thank XTraveller257
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Elegance

Address: 7885 / 34 Arakshan Road | Near New Delhi train station, New Delhi 110055, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #530 of 712 Hotels in New Delhi
Price Range: $28 - $61 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Elegance 3*
Number of rooms: 28
Official Description (provided by the hotel):
Hotel Elegance is one of the budget class hotels near New Delhi train station. All rooms with wooden flooring, en-suite bathroom with shower, tea / coffee maker, 32" LCD plasma TV. ... more   less 
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