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Four Points by Sheraton New Delhi, Airport Highway
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544 - 549 of 625 reviews
Reviewed January 23, 2014 via mobile

Stayed in this hotel for 2 nights on a business trip. Very efficient hotelstaff with great sense of care. I was impressed by cleanliness of room and attention paid by restaurant staff. Taste of food is above average and they have very elaborate menu too. Hotel is not far from airport it took me 7 mins from domestic airport. Over all goodhotel with great services.

Stayed: December 2013, traveled on business
Thank nehamathu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deepika U, Manager at Four Points by Sheraton New Delhi, Airport Highway, responded to this reviewResponded February 6, 2014

Dear Guest,

Thank you for sharing your valuable feedback on TripAdvisor.

We remain thankful to you for choosing to stay at Four Points by Sheraton New Delhi, Airport Highway. We are pleased to note that your stay with us was a comfortable one and services and amenities offered by us were up to your satisfaction.

We look forward to welcoming you again in near future.

Regards,
Deepika

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 13, 2014

Stayed for a night here after its take over by Four Points. They have started to honour SPG but points credit may still take time till the amalgamation is complete. Rooms are clean and excellent for the price offered. Breakfast is a buffet and they take care of most food expectations. Presently they have only a cafe restaurant, hopefully they will plan a few options.
Hotel location is near T3 and city traffic can be avoided especially if arrival / departure is at odd hours.
Overall recommend for business stays.

Room Tip: Ask for pick up from the airport.
  • Stayed: January 2014, traveled on business
    • Value
    • Location
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Thank NikhilSujir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deepika U, Manager at Four Points by Sheraton New Delhi, Airport Highway, responded to this reviewResponded January 15, 2014

Dear Guest

Thank you for sharing your valuable reviews about Nidra New Delhi on TripAdvisor.

We are pleased to learn that your recent stay with us was up to your satisfaction and you enjoyed the amenities and services provided by Nidra New Delhi. We are one of the hotel near Delhi airport and within the easy access to the business district.

It was a pleasure to serve your stay and the entire team is happy to have made your stay comfortable.

Thank you for choosing to stay at Nidra New Delhi. We look forward to welcoming you again in near future.

Regards,
Deepika

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 22, 2013

The hotel has changed ownership from the road it signed "four points" only when you enter do you the Old nidra branding this really confused me and my taxi driver.

Some facts about one night stay
: asked to pay 3000 rupees extra when checking in for any food I had. This was for one night for one person
: there are no other places near by to eat or drink or get a taxi
: buffet is 1200 plus tax per person and the beer is over 400 rupees a bott
: a curry with rice is 70O rupees
: the swimming pool was locked and when i unplugged my shaver the wall socket fell out
: hotel's taxi to the airport was twice as expensive as the fixed price airport taxi to the hotel
: the wifi was great
: all prices quoted on menus etc, do not include the taxes of 12.5 and 20 per cent
: it takes 5 minutes and 900 rupees to get the airport

  • Stayed: December 2013, traveled solo
    • Value
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3  Thank Andrew L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deepika U, Manager at Four Points by Sheraton New Delhi, Airport Highway, responded to this reviewResponded January 15, 2014

Dear Guest,

We thank you for choosing Nidra Delhi during your recent visit to the capital city. We are one of the hotels near Delhi airport and are within the easy access to the business district. We regret the inconvenience faced by you during your stay. We thank you for highlighting this concern and would take corrective action at the earliest. I am certain that you will find positive changes during your next stay with us.

We assure you that this is a rare instance and assure you that we are known to offer a value for money experience.

Looking forward to your next visit soon.

Regards,
Deepika

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Reviewed December 11, 2013

Stayed here for 2 days for a business trip. Was satisfied with the experience. Place is 15 min from DEL airport and relatively lower priced than other hotels in the area. Rooms are small by Delhi standards and look cramped. Hotel has a fresh look and feeling. Food is just about average and variety in the buffet is very limited. Was surprised that they didnt even have proper channels on the TV, was told they have just opened up, so setting things in place. There are minor deficiencies you can point out every here and there, but that would not change your perception much about the place. Its still a decent choice and priced well. Big positive - entier hotel, including the rooms are non smoking

Room Tip: Rooms on the 1st floor are much bigger than ones on the ground floor
  • Stayed: November 2013, traveled on business
    • Value
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Thank maverick_iam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deepika U, Manager at Four Points by Sheraton New Delhi, Airport Highway, responded to this reviewResponded January 15, 2014

Dear Guest,

We remain thankful to you for sharing your valuable reviews about Nidra Hotel New Delhi on TripAdvisor. It is feedback like yours that help us learn and grow. We are pleased to note that amenities and service standards met your desired expectation. We have taken a note of your concern regarding limited channel options.

Once again we thank you for choosing to stay with us at Nidra Hotel New Delhi and look forward to welcoming you again in future.

Regards,
Deepika

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 6, 2013

Arriving from Zurich for a short night stop before flying on to Amritsar, we did not want the drag of driving into downtown Delhi & back to the airport next morning, so the Nidra's location, 10 minutes drive from the airport, suited us well. Its location is rather isolated, in semi-industrial surroundings, so no interesting short walks or shops nearby. Room 406 was a little small & smelled mouldy - the air-con wasn't working. The long walk back to Reception produced an engineer, after some insistence, & he announced that the filter was blocked & he had cleared it. The air-con then worked, the temperature fell & the smell dispersed. ( A week later, having left one suitcase with the hotel whilst we were in Amritsar, we spent a second night at the Nidra, Room 404, & guess what? The air-con wasn't working! Same complaint, same result, but why doesn't " Management" do its job & check the rooms?)
There is no restaurant but a very good coffee-shop, serving a fairly full restaurant a la carte as well as a buffet. The breakfasts were very good. The flat screen TV has several English News channels, unusual in India. We were there on Saturday/Sunday o there were weddings, but no noise interference. Heavy double glazing excluded virtually all aircraft noise. Service at Reception & in the Coffee shop was first class, speedy & willing, spoiled only by somewhat supercilious & lazy Management types, being bossy & achieving nothing.

Room Tip: As far from the Coffe-shop as possible: it's open plan withe corridor & bar & kids run around.
  • Stayed: November 2013, traveled as a couple
    • Value
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1  Thank Hugh Wickes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deepika U, Manager at Four Points by Sheraton New Delhi, Airport Highway, responded to this reviewResponded January 15, 2014

Dear Guest,

Thank you for staying at Nidra Hotel New Delhi during your recent visit to the city.

Located near the airport, Nidra New Delhi serves as a perfect destination for both business and transit travelers. We remain thankful to you for taking out the time and giving us your valuable feedback. We have taken a note of your concern regarding the air conditioning issue during your stay with us and I am certain that you will find a positive change in your next visit. We, at Nidra New Delhi are committed to provide exceptional customer service to all our guests and It is feedback like yours which helps us learn and grow.

Once again we thank you for your review and look forward to welcoming you in future.

Best Regards,
Deepika Udyan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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