I had organized a party for some of my friends and made a booking for 18 people in a private area. The owner convinced me on sitting in the open terrace by assuring mist fans on the terrace and a private area for us. We reached the place at 9 PM and I was shocked to see small 3 tables arranged for us on the terrace with no privacy and not even normal fans leave alone mist fans. It took their manager 1.5 hours to arrange an alternate place for us. Finally at 10.30 we got the tables inside the restaurant. Then these people did not have Whiskey Glasses and served whiskey in Beer Glasses. they went a step further and did not serve the food as per the pre-approved menu given by me. Overall a Pathetic place with no Customer Service at all. A mail sent to the owner about all this remains unanswered even after a month.
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