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The Eden Hotel
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Reviews (25)
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Reviewed May 18, 2013

We stayed at The EDEN for four days & had a wonderful time. The services from the reception desk to the housekeeping staff was nice & very prompt no chance where we can complaint. Housekeeping done daily, neat and clean bed sheets, room cleaning was up to mark, tea and coffee kit given daily.
The room that we got was excellent, we had booked a Standard room and were complimentary upgraded to a deluxe room. The EDEN is located centrally where there are many Corporate hub, food joints & shopping centers & is value for money.
The staff is very polite, courteous & helpful ever ready to help you .I am pretty impressed with the management they are really giving a good facility in such a good location and such an affordable price
Overall we really enjoyed our stay and i would highly recommend this Hotel to others.......

  • Stayed: January 2013, traveled with family
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4  Thank Astrid07Banglore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 16, 2013

hi ,last review i posted got approved but cz of my part of delay approval i missed the chance to approved my point by trip advisor and .all time trip advisor help me to find the correct selection of hotel and happy stay ..as 2nd time i visited this eden hotel and also as usual it was nice and comfortable stay at budget price ....so it really made to write some review for this hotel where i got all luxury at very reasonable price that too in very good location of delhi where i got metro connectivity in walking distance. i am very happy with tripadvisor as well as the eden hotel service. thanks both .

  • Stayed: May 2013, traveled with family
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8  Thank Afia985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 14, 2013

We, little family from Lucknow, have no complaints about our stay at the EDEN hotel. Arranged from home everything worked perfect, everything was nice and clean, bathroom and room fully equipped. WiFi works well in the room. Breakfast is basic like everywhere in India, omelet’s with a good choice, friendly service.
We got great help when we wanted to rent a car the next day, otherwise we would have done some ways for nothing. When we came back after two weeks from our round trip we received a very warm welcome and again everything was well prepared for us.
Thank you for our pleasant stay to Bimlendu and his team. Especially for great help from the receptionist (unfortunately don´t remember his name).
If we come back to Delhi one day, we will definitely choose the EDEN Hotel for our stay again.

  • Stayed: September 2012, traveled with family
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4  Thank LeenaS117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 9, 2013 via mobile

Wrongly marked on Google maps, the hotel is a small and dingy place. The photos here mislead you into its very high end but not at all like that. The walkways are narrow, the walls are dirty, dimly lit. The rooms are very average and the washrooms poorly maintained. It is a cheap getaway located in the market. The staff is helpful. They don't have a lift and my room was on 2nd floor. Did not c any restaurant also. The whole night light went out last night and without ac in summer was terrible. Though they kept trying to repair the line, and apologised also in the morning, but for business traveller these are inexcusable things. Overall if u r looking for a cheap getaway this side of town then only with it.

  • Stayed: May 2013
    • Value
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Thank nit_bhatnagar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THE-EDEN-DELHI, Guest Relations Manager at The Eden Hotel, responded to this reviewResponded May 10, 2013

Dear Mr. Bhatnagar,

Thank you for your valuable feedback, we really appreciate you taking the time out to share your experience.

We're very upset to hear you did not enjoy your stay at Eden and a little perplexed as to how so many things went wrong. Please accept our sincere apologies and be assured we will be looking at detail into every piece of your feedback.

In terms of google maps,we requested to correct it as it was not incorrect but 50-60 meter shifted toward west. That is why we provide landmark beside Reebok showroom,

You are the first guest to comment on washroom cleanness as we provide 24 hours room service,house keeping guys are just call away,

You are the first guest to mention about location as we are in kalindikunj market-Jasola main raod,which is very popular branded showroom street,people come from entire Delhi for shopping,Bus stop is just across the road and metro rail is few minutes away. very convenient for going to Apollo,Noida, Mohan cooperative or jasola district centre.

Sir sorry,we don't have restaurant in 2nd floor but in first floor we have, our duty manager are just call away 24 hours to assist you.

With regards to room size, we are 2 star budget corporate hotel,No guest being given a smaller room than they paid for.we have deluxe and premium rooms as per guest choice and budget,However we have very reasonable tariff.
Fully-furnished rooms with split air-conditioners
· All rooms have toiletries such as soap, shampoo etc.
· 24-hrs hot & cold water/shower
· All rooms have intercom telephone facilities
· 24-hrs food & dining hall services
· Free parking for cars
· Free hi-speed Wi-Fi internet service

our management are very sorry that you got load shedding problem on that specific day you stayed with us, ceiling fan was on but had some technical problem with all AC power.although duty manager already apologized to you and problem was resolved in same morning.

Our hotel management team are always at the hotel, for the any reason they should have to answer all guest queries and resolve every complain on the spot if it is under their control.

Our aims is to give our guests maximum value for their money with comfort.

Regards
Bimlendu Tiwari
Guest Relation Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 2, 2013

location and connectivity was very good .room service and staff was nice .value for money . safe hotel for family . quality and taste of food is very good. staff is so familiar and helpful.
overall nice hotel in this locality.

Sharmila ( Jodhpur)

  • Stayed: April 2013, traveled with family
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8  Thank Sharmila107
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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