I prepaid this hotel on Expedia. I arrived with reciept which clearly said breakfast included. The manager who checked me in told me breakfast was not included even though it said it on paper. He dismissed me and was SO rude when I arrived.Once he saw I prepaid he told me he couldnt see my name on the reciept and went back watching tv. It was like a bad joke. I pointed to my name and he eventually gave me a key to a room.Got to room just wanting to sleep. Pulled back sheets- stains and hair on sheets AND pillows. Toilet had pube hairs all over t. I called reception, manager came up, told me the hairs were mine ! I told him I wanted fresh sheets or change room. He got a young guy up and they made comments while changing sheets, quite scary to be honest. The WIFI was down and I told manager, he said 'oh well'. Next morn as I checked out he tried to charge me for Wifi. I was told if I had breakfast I would have to pay for it. Even though I paid for it online and had Expedia reciept. Im quite laid back and dont expect luxury. The manager at this hotel treated me like a second rate human, I can only presume it was because I was a female by myself. Truly horrifying experience. Have stayed in plenty of other homestays & hotels. This hotel was dirty, loud and I felt for first time unsafe.
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- Also Known As:
- Hotel Yuvraj Deluxe New Delhi
- Hotel Yuvraj Deluxe Delhi