Either the owner or the person in charge of the place claims that this is a 5 stars hotel. By no means The Uppal (an Eco-hotel? Really?) is a 5 stars hotel. I decided to stay there for my last 2 nights in India (January 2013). It’s close to the airport: fair enough. There’s a taxi driver waiting for you outside (allegedly “for free” but the service is displayed in the Guest Bill so DON’T TIP THE CHAUFFEUR!) the airport. OK, it’s a Tata, an Indian kind of sedan, not luxury but it’s a car, and after chaotic Varanasi you don’t give a damn. Since it is winter I was expecting the AC to be working at its best: my room was freezing! I asked the receptionist –who didn’t speak any other language apart from a weird version of... IN-glish?- to repair the heater... guess what? They brought me a “heater” made in the Soviet Union (I’m not joking). The internet is EXTREMELY EXPENSIVE for Indian standards (I lived in India for almost 6 months... the regular fare is 50 rupees or 40 rupees pay as you go... the Uppal charged me 1000 rupees per day... and it sucks! I couldn’t connect to skype and not even youtube loaded any videos). I wanted to go outside and visit the premises (the alleged “dreamy garden”) that after the wedding season resembled more like a circus than a dirty & smelly garden, really, it was pathetic. The pool, as many other reviewers have pointed out, has seen better times, and there were wild dogs! In a hotel! Crazy! The food was pathetic (the restaurant looks like a Costa Cafe. Breakfast was disappointing... all the cakes seem to have been purchased in Greggs... really). I ended up paying 17000 rupees for 2 nights. I asked for a weight scale 5 times: none was provided. I headed outside for a walk and they stopped me as it’s “forbidden” after 10 pm (never heard such a thing from a so-called 5 stars-hotel). I asked for a taxi to take me to the Hard Rock Cafe to purchase some stuff: 1500 rupees round trip (and the driver expects you to tip him!!!!!) and when I finally left that pigsty, the personnel didn’t even say bye. In conclusion, I strongly discourage you to stay at this dirty, ugly, smelly, horrendous and expensive hotel (they don’t even provide the toilettes with toothpaste... the website states that “2 bottles of drinking water are provided free of charge every day” which of course is a lie). Don’t go there! There’s a Radisson Blue that charges more or less the same but with a far-superior quality... and doesn’t claim to be 5 stars. Aníbal.
- Official Description (provided by the hotel):
- The Uppal - 5 star Hotel, New Delhi. is spread over an expanse of 10.5 acres of scenic grandeur and greenery. The Uppal is located in close proximity to the industrial suburbs of Gurgaon and Delhi and 4 kms away from the Indira Gandhi International airport, New Delhi and 7 kms away from the Domestic airport. ... more less
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- Also Known As:
- Uppal's Orchid Hotel
- Uppal Orchid Hotel
- Uppals Orchid Hotel