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“Jewel..” 4 of 5 bubbles
Review of Radisson Blu Plaza Delhi

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Radisson Blu Plaza Delhi
Ranked #30 of 703 Hotels in New Delhi
Certificate of Excellence
Harare, Zimbabwe
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Jewel..”
4 of 5 bubbles Reviewed January 29, 2013

Absolutely no complaints...after a bad experience with hotels booked in by tour operator it was a welcome change, clean, comfortable, friendly staff and near to the airport. Pity stay was only for one night.

wonderful new year's eve spread...compliments to the chef

PS..love the glass bathroom design,

  • Stayed December 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MissDaisy15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,775 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (255)
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Chennai (Madras), India
Level Contributor
66 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed January 27, 2013

Pro's - Located very close to the airport, with complementary pick up and drop.
Rooms are very spacious and comfortable
Breakfast spread is excellent
Free high speed internet
Prompt service for in room dinning
Kebab factory Rocks!!!
Had a road facing room but it was not noisy except for an occasional ambulance siren

Con's - None

  • Stayed January 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dayal123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bloomfield Hills, MIchigan
Level Contributor
123 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 bubbles Reviewed January 26, 2013

After 16 hours of flying from the States it was a great pleasure to check into this luxurious hotel close to the airport. Staff is very helpful and friendly. Room service was timely. Beds were very comfortable. We have absolutely no complaints and wish our plans would have allowed for a longer stay.

  • Stayed January 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lrising
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed January 24, 2013

Wanted a hotel near the airport due to international/domestic flight connections. Local friend discouraged me from staying near the airport because the neighborhood isn't great. We decided on the Radisson after reading reviews on Tripadvisor. Driver met us at the airport and we were quickly transported to the hotel. Lots of security (car was checked with mirrors, our luggage went through metal detectors and we were wanded/screened). This might seem like overkill but made us feel extremely safe once inside. The interior is beautiful! Rooms were new, modern and very clean. Beds were a dream especially after 14 hours on a flight. Service was very prompt. Free wireless, free airport shuttle and amazing breakfast included in the rate. Easy way to start our trip. Thank you Radisson!

  • Stayed January 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DC_urbanite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
Level Contributor
32 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 bubbles Reviewed January 23, 2013

I stayed here for four nights; the hotel is gorgeous and next to the airport. Also, my room was wonderful: large, included a desk with all the necessities, cool see-through shower, comfortable bed. Basically, the building designer and stylist did a great job.

Day one...
The first thing I did was go to the spa (looked beautiful), lucky for me, they had an open slot (I presume this happens often- open slots I mean). The receptionist recommended the massage they're known for. I took a shower and advantage of the sauna and waited around perhaps 40 minutes for my massage. FINALLY someone comes in to get me who doesn't introduce herself, kind of just sees me and then walks away; I honestly thought she was coming in to clean the bathroom. Anyway, she pulls me to follow her, and we start the massage. Many times during the massage, I said things like "ouch" and "ow" and "no" but she kept doing those things over and over, so when I came back to my room sore, I looked at what I had ordered, and no, it was not a pressure point massage. I was not happy.

Day 3...
After a day in Agra, I'm exhausted and just want to shower. I come into my room to find it wide open with three men in it. Apparently there was some sort of leak. They tell me to leave and come back in an hour. So I went downstairs and had some ice cream (not comped by the way, no discount was offered to my room either).

Last day...
Now the kicker, it's time to make my flight. I check out of my room then go to the business center. There is a large man taking up the receptionist's time. I mention to her that my flight is soon and I just want to print my ticket (you have to do this to get into the airports in India). She flat out ignored me and attended to the man. I keep bothering her, and she keeps annoying me. I try to keep the racism and sexism out of my mind (this man was tall and anglo while I am young short and Mexican American). FINALLY the man leaves and I get to print my ticket.... and what do you know - THE SITE WON'T LET ME CHECK IN! Apparently you need to check in 2 hours before your flight. Because of this, I miss my flight. All bc of that receptionist in the business center. I go and talk to the travel desk, but they refuse to help me because it is not yet their open time. Finally they sit a guy infront of me who is NO HELP. He calls different airline companies trying to get me a ticket. So simply book something online. We both get to the booking part, and turns out, you can't book a ticket unless you have an Indian credit card. The guy offers to drive me to the airport and try to fix the situation there, which makes no sense because we'd run into the same problem there. Also, I couldn't pull out cash off my corporate credit card. I end up having to get an Indian coworker to book my ticket for me. Thanks a lot Blu Plaza.

To be fair, one of the managers was very nice. However, she could not have helped me. Another manager blamed me for not letting them take me to the airport in the first place. I told him, yet again, that I did not have an Indian credit card, nor cash, nor a debit card that had cash access. Still, he blamed me. I will never stay here again and urge others not to either.

Also, they stick you with huge fees when you check out. It is not as cheap as it seems.

  • Stayed December 2012, traveled on business
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Roxyc100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penang
Level Contributor
131 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed January 21, 2013

Great hotel very close to the airport with courtesy pick up and drop off and free WIFI in all areas including the rooms. Very good spa with sauna, steam and jacuzzi. Buffet breakfast was as good as it gets. Staff were all friendly and efficient and upon request allowed me a complimentary late check out.

Room Tip: Upgrade to club room gives you a much bigger room and complimentary drinks and snacks during happy h...
See more room tips
  • Stayed January 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MetalTiger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JavedAli, General Manager at Radisson Blu Plaza Delhi, responded to this review, January 22, 2013
Thank you - we are glad you liked our Business Class rooms!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Cloud, Minnesota
Level Contributor
209 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 bubbles Reviewed January 21, 2013

Approx 15 minutes or so from the airport. We had arranged transportation through the hotel, which was complimentary, but they didn't arrive when we landed. Our flight was delayed an hour, so we thought that was the reason, but at the front desk we learned they wrote down our flight number incorrectly. Customer service was excellent despite that mistake. Despite our short stay we spent most of our time in our room and at the NYC dining. The room was simply divine. The lobby was very grand. NYC dining was delicious. Overall very good stay.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank BrettaAnn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JavedAli, General Manager at Radisson Blu Plaza Delhi, responded to this review, January 22, 2013
Thank you very much, for staying with us and also for your kind understanding. We apologise for the error in noting your flight details and hope that we made up for it.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Plaza Delhi

Property: Radisson Blu Plaza Delhi
Address: National Highway 8, New Delhi 110017, India
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Spa Hotel in New Delhi
#19 Luxury Hotel in New Delhi
#24 Romantic Hotel in New Delhi
#29 Business Hotel in New Delhi
#34 Family Hotel in New Delhi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Radisson Blu Plaza Delhi 5*
Number of rooms: 261
Official Description (provided by the hotel):
Radisson Blu Plaza Delhi is located within 4-5 Km of the International Airport. It offers a feel-at-home business or leisure stay with easy access to shopping and business districts of both Delhi and Gurgaon. Designed for travelers who want to be in a central location, Radisson Blu Plaza Delhi has 261 beautifully appointed guest rooms, including 140 Superior Rooms, 64 Premium Rooms, 35 Business Class Rooms, 7 Executive Suites, 14 Deluxe Suites and a Presidential Suite. Contemporary and modern in setting, all rooms offer elegant décor and luxurious amenities. Guests can savour the critically acclaimed cuisine, enjoy top-of-the-line service, relax at the Savannah bar and de-stress at the R- The spa. The Radisson’s theme-based spa suites are a perfect wellness retreat - a rejuvenating haven to restore energies, detox and unwind. Spread over an area of 20,000 sq ft at three levels, the spa offers the right blend of Asian traditions and European therapies. Radisson Blu Plaza Delhi is ideally suited for business travelers and leisure from across the globe. ... more   less 
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Also Known As:
Radisson Hotel New Delhi
Radisson Hotel Delhi
Raddison Hotels

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