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“excellent stay”
Review of Hotel Ajanta

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Hotel Ajanta
Ranked #62 of 715 Hotels in New Delhi
northampton uk
Level 4 Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“excellent stay”
Reviewed October 26, 2012

We have just returned from our 3rd trip in India and Ajanta. I have to say i cannot fault the hotel or its staff, all are polite and helpful. We had pre booked a tour of Agra, Jaipur, Varanasi and Rishakesh. This was well organised with all drivers and guides friendly, knowledgeable and reliable. Our driver even suggested places not on the itinerary. I would have no hesitation in recommending both Ajanta and their tours.
I do not normally post on this site but have seen some of the criticisms aimed at this hotel and do wonder what people expect. If you want 5 star book elsewhere and pay 20,000rupees a night. If you want a budget hotel with friendly helpful staff, good facilities, good location to experience Delhi, knowledgeable staff at tour desk, excellent rates then Ajanta may be for you.

Room Tip: Spoil yourself with a suite. 2 x king beds and massive balcony.
See more room tips
  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank philip b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAjantaDelhi, Manager at Hotel Ajanta, responded to this review, November 5, 2012
Dear Guest,
Thank you for choosing Expedia Insider‘s Select 2012 award winning Ajanta Hotel for your stay in New Delhi.
We are delighted that you found our services and efficiency up to the highest standard.
Regards,
The Hotel Ajanta Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Toronto, Canada
Level 4 Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed October 21, 2012

My husband and I stayed here mid-October 2012. We had a confirmed pickup from New Delhi airport, but no one showed up. When we called them they simply said our details weren't picked up so we should get ourselves to the hotel. Okay, things happen that's fine. We were kindly greeted on arrival, but then quickly ushered into a room where they asked us what we were going to Delhi and afterwards and tried selling us a number of packages and services. No one mentioned the actual amenities. While in our room I called down to ask about the wifi (which was included in our room fee) they immediateky told me about some charges, then argued when i mentioned it was free. Finally they advised that I need a mobile no. which luckily we did have, but I imagine many don't) and they offered to bring me uo the code for wifi access. 45 minutes later when no one bothered to show up, my husband went down himself. When we decided to go out and explore in the evening around 5-6pm and asked at reception what was close by, we were again taken to the same room where a different persin tried to sell us tours etc. When we indicated we werent interested, he offered no other help and took a call on his cell phone and ignored us until we got up and left on our own. On the second day our room wasnt cleaned, and the person taking care if our floor actually seemed to blame us for not leaving our key with reception - HOW are we to know you need our key and don't have a master key as other hotels do! We went down for dinner and were told it would be cleaned by the time we go back. An hour later on our return, it wasn't. On our final day they argued that we weren't supposed to get 2 bottles of water per day as promised in our voucher and finally realized that we were and then only reversed charges. I then asked for a rice to the bus station for free, since they didn't give us our free pick up at the airport nor compensated for the Rs 270 taxi fare. The distance to the bus station is one-third less than that to the airport and I had to fight for this until they eventually gave it to me. The room was clean and well maintained and the location is really good as it is very close to New Delhi railway and Metro stations. Hotel service was mediocre at best. For the amount of money we paid, I expected a lot more. We've had better service in budget guest houses at half the price.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank YoBoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
france
1 review
Reviewed October 20, 2012

it was a very good stay at Ajanta hotel. the room are nice and we sleep very well. the director have a good advice and thanks to him we have spend a good holidays!
i spent great time in this place!
delhi is q great city.
merci beaucoup pour ce moment!

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank domi996
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAjantaDelhi, Manager at Hotel Ajanta, responded to this review, October 27, 2012
Dear Guest,
Thank you for staying at Hotel Ajanta and sharing your feedback with us. We are happy to learn that you enjoyed your stay with us. Centrally located, we offer our guests easy connectivity to the major commercial and leisure hubs of the city. Your kind comments about our living spaces have been well received by the team that works round the clock to offer our patrons value for money.
We once again thank you for choosing us and look forward to hosting you with a memorable stay.
Regards,
The Hotel Ajanta Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tiruchirappalli, India
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 20, 2012

we stayed only one night at this hotel but it was very great.
rooms were confortable and personal very friendly. they helped us for anything we wanted to do.
the hotel is well situated in delhi, in a very calm street except during festivals.
great time spent here

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hotochere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAjantaDelhi, Manager at Hotel Ajanta, responded to this review, October 27, 2012
Dear Guest,
Thank you for choosing us on your recent trip to the city. The team at the property was happy to host you. As a premiere budget hotel close to the railway station, we are a preferred choice among leisure and business travelers alike.
We thank you for your custom and look forward to hosting you again on your next trip to the city.
Regards,
The Hotel Ajanta Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 19, 2012

This hotel was a great example of an artdecotype of hotel with a theme ,fromthe outsidetothe insidetothecheckin androomservice everything was themebased and we loved it.
The staff are excellent and food is brilliant. We had lunch and breakfast in the hotel and both were delicious. The location is perfect, we walked up and down the crowded streets of delhi with out cameras and clicked a great part of new and old delhi. overall a fantasticexperience at the hotel ajanta .

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank papmeredb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAjantaDelhi, Manager at Hotel Ajanta, responded to this review, October 27, 2012
Dear Guest,
Thank you for checking in with us on your recent trip to Delhi. It is inspiring for the entire team at Hotel Ajanta to receive your kind words of appreciation. We are glad to learn that you found the upkeep of our property and services par excellence. The entire team at the property endeavors to offer our guest with the best in hospitality & service along with a firsthand experience of the melange that the capital city is within our premises and a review like yours is testimony to us being on the right track.
We look forward to hosting you again and hosting you with yet another memorable stay experience.
Regards,
The Hotel Ajanta Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level 4 Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 18, 2012

Great start with beautifully made room, good AC and fan. Pick up from airport was smooth. Service started faltering when they didn't service our room on the 2nd day. In addition, when you ask for a map, they will put you into a room to try and sell you a tour. I ask when we should check in for the train to Agra, they try to sell you a tour. I ask where to catch the metro, they try to sell you a taxi, driver for a day. Still, it's a nice enough and good value hotel.

Room Tip: The family room was very spacious with 2 queen beds
See more room tips
  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank zerio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAjantaDelhi, Manager at Hotel Ajanta, responded to this review, October 26, 2012
Dear Guest,

Thank you for choosing us and sharing your feedback with us. We are happy to note that you found our in-room amenities at par with your expectations. We value the privacy of our guests, our housekeeping staff takes specific orders from the front desk and only those rooms are serviced for which we receive instructions from our guests and the room key is left at the reception. We once again thank you for choosing us and assure you of the best in service and hospitality at all times.

Regards,
The Hotel Ajanta Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Freiburg im Breisgau, Germany
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 17, 2012

The ambiance of this hotel is really nice due to its architecture, and the rooms are nicely decorated and clean. The restaurant is also good, serving European style coffee. I have not used the travel agency so I cannot comment on some of the reviews that were left on trip advisor. No complaints about this hotel so far. The staff has been friendly.

Stayed October 2012, traveled solo
Helpful?
Thank Cathy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAjantaDelhi, Manager at Hotel Ajanta, responded to this review, October 26, 2012
Dear Guest,

We thank you choosing us as your host on your trip to Delhi. We are pleased to learn that you had a pleasant stay with us. It is an absolute delight to note that you found our services and amenities up to the mark. Your comment about our staff has been well received and your acknowledgement about Cafe Vagabond is inspiring to the staff at the kitchen.

We once again express our gratitude for your comments and look forward to hosting you again.

Regards,

The Hotel Ajanta Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Ajanta

Property: Hotel Ajanta
Address: 36 Arakshan Road | behind New Delhi Railway Station, New Delhi 110055, India
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#33 Best Value Hotel in New Delhi
#41 Business Hotel in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Ajanta 3*
Number of rooms: 60
Official Description (provided by the hotel):
Hotel Ajanta is a colonial fully renovated hotel with all modern facilities, the minibar, LCD TVs, ACs, coffee / tea makers, 24 hour room service, safety lockers, etc. Airport transfers, taxi and tour services are also available. We are very centrally located near the railway and metro stations and also close to Connaught Place, Jama Masjid, museums and shopping centers. Our in-house bakery and restaurant offers a variety of cuisines for all tastes. Ours is a family run hotel specially preferred by families and single women who find it safe and welcoming. We are proud to say that word of mouth has made us a recipient of so many prestigious awards and the first choice (in the Luxury Budget category) for guests coming to Delhi. We feel privileged to welcome our guests to The Ajanta Hotel. ... more   less 
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Also Known As:
Ajanta Hotel New Delhi
Ajanta Hotels
Ajanta Hotel Delhi

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