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“Peace and quite amidst the bustle of Delhi”

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The Claridges New Delhi
Ranked #35 of 777 Hotels in New Delhi
Certificate of Excellence
Reviewed January 17, 2013

Claridges is a 5 star hotel that makes you feel very welcome without the pretentiousness that some of these establishments display. The staff work hard to ensure It has a relaxed atmosphere that is not intimidating. Housekeeping are to be congratulated on the floral displays throughout the hotel - just stunning. The young lady in the business centre was most helpful to us.
The breakfasts in Mr Pickwicks are outstanding; the selection of food was quite amazing and the service is good. We didn't enjoy the atmosphere of the dhaba restaurant so much; the staff were rather surley and the maitre'd was not particularly friendly or welcoming. The food was just OK but a little pricey.
On our first visit at the beginning of our trip we had a rather grand room; it was so large it had 2 tv screens on the wall! The downside was it had a window which was screened off. On our second visit we were upgraded to a much smaller room but it did have a balcony overlooking the gardens at the front of the hotel. The weather was quite poor and we missed the opportunity to use the pool. The rooms were serviced to a very high standard and there was even a choice of 6 different pillows available!
There is a metro station within easy walking distance or if you don't fancy the walk there is the ever present tuk tuks to whisk you off on a heart stopping journey.

  • Stayed: November 2012, traveled as a couple
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Thank Gill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claridges51, General Manager at The Claridges New Delhi, responded to this reviewResponded January 24, 2013

Dear Guest,

Thank you for choosing to stay with us for the second time. We are glad you liked our services and location.

We, at The Claridges aim at exceeding guest expectations and your acknowledgement is the biggest reward.

We look forward to welcoming you back to our hotel.

Warm Regards,
Oliver C Martin
Regional General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,667 - 1,673 of 2,245 reviews

Reviewed January 10, 2013

for the 2nd time i spent 3 nights in delhi. this is an excellent 5 star hotel and i really recommend it. service is perfect, breakfast very good, the rooms are big and nice, always clean with good team and some goodies sometimes. In december, it was cold but no heaten has been given, it is a point they should consider to take care of because we were frozen there. except that, this is an excellent hotel.

  • Stayed: December 2012, traveled with friends
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1  Thank Murielz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claridges51, General Manager at The Claridges New Delhi, responded to this reviewResponded January 24, 2013

Dear Guest,

Thank you for choosing to stay with us for the second time. We are glad you liked our services.

Further to your comment on cold weather, would like to mention that all our rooms have automatic temperature control and we also provide separate heaters on request.

We look forward to welcoming you back and promise to provide a comfortable stay.

Warm Regards,
Oliver C Martin
Regional General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 9, 2013

We were at the Hotel at a time of mass protest. This property is not far from India Gate and the protests were right there. This is a smaller property that says "British" all over it. However, it could use an upgrade. The rooms are outdated and the walls are not in the condition one would hope for. However, the location and the price are wll worth the stay. The Restaurant is too small when the Hotel is full.

  • Stayed: December 2012, traveled with family
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1  Thank Tom180
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claridges51, General Manager at The Claridges New Delhi, responded to this reviewResponded January 24, 2013

Dear Guest,

Thank you for choosing to stay and liking our location and service.

The hotel is undergoing renovation and soon will soon boast a fresh new look.

We look forward to welcoming you back.

Warm Regards,
Oliver C Martin
Regional General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 8, 2013

The Claridges is a lovely hotel - not too "stuck up", just the right level of service. We stayed 2 non consecutives nights and were upgraded on both occasions - the second time to the penthouse suite which was pure bliss although we unfortunately didn't have much time to enjoy it. Check in on both occasions was swift and hassle free. The Sevilla restaurant is well worth a visit - quaint little outdoor/indoor restaurant. The vodka cocktails at the bar are also delicious.

Our sincere thanks to the hotel management for the upgrades - much appreciated.

  • Stayed: December 2012, traveled as a couple
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1  Thank FrancescaJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claridges51, General Manager at The Claridges New Delhi, responded to this reviewResponded January 24, 2013

Dear Guest,

Thank you for choosing to stay with us for the second time. Your words of appreciation is the biggest reward.

We are glad you loved dining at our award winning Mediterranean restaurant, Sevilla.

We look forward to welcoming you back.

Warm Regards,
Oliver C Martin
Regional General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 7, 2013

My family and I stayed at Claridges as the first leg of a tour of North India ......
4 adults and 4 children was quite challenging but I have to say I was nothing but impressed with the efficient manner of check in and the general service levels .We were here for 2 nights during which Suhani @ the travel desk made sure that any concern we had with logistics or questions regarding shopping,itinerary were handled with aplomb.In fact we checked out early the 3rd morning to get a very early train from New Delhi to Amritsar and she very kindly supplied complementary breakfast bags for the whole family which was a very kind thought and gesture as we had a 6 hr journey ahead of us .We even left the bulk of the luggage with them and picked up after out overnight sojourn in Amritsar.All in all I would have no hesitation in recommeding this hotel ....Its not the oberoi but we found it very competitive and full of an old world charm.....Would definately stay here again..............Only 2 mild downsides ...Dhaba restaurants was too expensive for what it was and wifi should have been complimentary......All in all a great choice ................

  • Stayed: December 2012, traveled with family
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Thank Don594
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claridges51, General Manager at The Claridges New Delhi, responded to this reviewResponded January 24, 2013

Dear Guest,

Thank you for your generous comments regarding our staff, location and service and choosing to stay with us on your trip to India.

We wish you a comfortable and happy journey ahead.

We look forward to welcoming you back.

Warm Regards,
Oliver C Martin
Regional General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 6, 2013

We where twice in this hotel within two weeks. The staff was very friendly, the rooms clean and big. Breakfast was very good and the restaurants where really good. My only complain: wifi was not complementary. You can expect this from a hotel in this price class.

Favorite employee: Mustafa at the Dahba. He made us feel at home. Thank you!

  • Stayed: January 2013, traveled with family
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1  Thank dica_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claridges51, General Manager at The Claridges New Delhi, responded to this reviewResponded January 24, 2013

Dear Guest,

Thank you for the kind words of appreciation. We are glad that you had a comfortable stay.

We, at The Claridges aim at exceeding guest expectations and your acknowledgement is the biggest reward.

We look forward to welcoming you back to our hotel.

Warm Regards,
Oliver C Martin
Regional General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 5, 2013

This is a nice hotel, situated in a safe VIP area of New Delhi. We stayed there when the massive street protest broke out following the brutal gang rape, and there was police with road blocks in the whole area (making it tough to reach the hotel by vehicle).
The reception is nice, as is the small sitting are in front of Ye Old Bakery (which for Christmas had been decorated with real gingerbrad on ALL walls: amazing!).
Breakfast is very good; though it can get quite busy. Getting decaf was not an issue here.
The rooms are well-appointed, quite colonial. Ours smelled like a wine cellar (which I actually like); the second one smelled OK. There was a little fresh welcome cake (yummy) and some very special tea (fresh: very nice).
THe issue is the total lack of sound insulation, between the different rooms, and also between the rooms and the corridor. The latter is long straght and marble, without sound absorbing material. Combin that will ultra-thin and not-well-fitting doors and you understand that you hear every sfaff member and guest, especially if they have a roller suitcase, or talk. Worst are the door bells: these are so loud. I got up three times during the night because a door bell was rung a few rooms away and it sounded like it was ours. Needless to say that we did not sleep well in such nice surroundings.

Room Tip: The issue is finding a quiet one to rest: not sure if they have those!
See more room tips
  • Stayed: December 2012, traveled with family
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2  Thank Sablod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claridges51, General Manager at The Claridges New Delhi, responded to this reviewResponded January 24, 2013

Dear Guest,

Thank you for choosing to stay with us and appreciating our service and location.

We apologies for the inconvenience caused, however, would like to mention that our hotel is undergoing renovation and soon will boast a fresh look, yet maintaining its colonial charm.

Warm Regards,
Oliver C Martin
Regional General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Claridges New Delhi

Address: 12 Dr Apj Abdul Kalam Road, New Delhi 110011, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Family Hotel in New Delhi
#14 Romantic Hotel in New Delhi
#22 Spa Hotel in New Delhi
#22 Business Hotel in New Delhi
#27 Luxury Hotel in New Delhi
Price Range: $142 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Claridges New Delhi 5*
Number of rooms: 132
Official Description (provided by the hotel):
The Claridges, New Delhi is located in the heart of Lutyens Delhi. This gracious three-storied hotel is within close proximity of the business districts, diplomatic missions, shopping centres and historical landmarks like the India Gate and Rashtrapati Bhawan. The hotel offers a wide choice of accommodation ranging from well-appointed, deluxe rooms to luxury suites, some with their own private terrace. The rooms are amongst the most spacious in Delhi and are a blend of classic and contemporary styles. ... more   less 
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Also Known As:
The Claridges Hotel New Delhi
Claridges Hotel New Delhi
The Park Hotel Delhi
Claridges New Delhi
Hotel Claridges
Claridges Hotel Delhi
The Claridges Delhi
Claridges India

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