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Hyatt Regency Delhi
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2,227 - 2,232 of 2,603 reviews
Reviewed May 18, 2008

We stayed 2 nights at the Hyatt Regency in New Delhi. Overall the experience was OK but there were several issues which meant I couldn't give this property a higher rating.

Upon arriving the receptionist had some difficulty in finding our reservation despite the fact that we had called in a day earlier to confirm. This lead to some delays and was not the best start to our visit!

We had been assigned to a standard room overlooking the pool. It was clean but very outdated (old fashioned bathroom with shower over the tub, old style TV). Our friend who was staying at the same hotel had gone for a Club level room and when we saw his room we decided to bite the bullet and upgrade. It took some time and a few phone calls to the Front Desk but eventually we were moved. What a difference! The Regency Club level rooms are all recently renovated with all the mod cons. They are still the same size as the normal rooms (i.e. not that big). I've uploaded some photos of both rooms so you can see the difference. Also included in the Regency Club rate was access to the Club Lounge (free drinks all day, alcoholic drinks and snacks from 6 - 8pm everyday), free Internet access (the broadband was fast) and free limo transfers to and from the airport.

We tried the room service for dinner and breakfast - both were very good although a bit slow to arrive. We also ate at TK's Grill which had decent Teppanyaki although the meat was a bit tough.

Had the chance to try the pool, very nice although a bit small and strangely enough with a swimming lane right through the center effectively cutting it in half. Plenty of sun loungers around although it was a bit of a struggle to get any service (had to walk over to the pool bar area to get drinks). We also tried the bar, very relaxing with live music and a nice atmosphere.

Unfortunately there were renovations going on during our stay which meant that some parts of the hotel were closed off and there was some intermittent noises coming from the construction areas.

Our room cards stopped working on the 2nd day and it took two trips to the front desk to sort them out.

Also, be warned that one wing of the club level has been fitted out with a new system which allows use of a wireless keyboard to access the internet through the TV and do various other things. The other wing lacks this system and is still waiting to be updated. If you are travelling without a laptop make sure you specify you want one of these equipped rooms so that you can jump online without the hassle of having to go to the business center.

My main problem with the hotel was the lack of value it represents. For the USD $500+ / night room rate we were paying I honestly expected a bigger room and flawless service. Unfortunately this was not the case.

  • Stayed: May 2008, traveled as a couple
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1  Thank JMBF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 9, 2008

We loved this hotel...Was not inexpensive, but loved everything about it. Staff was very pleasant & helpful. Breakfast was good.

  • Stayed: March 2008, traveled with family
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Thank globetrotter2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2008

i like this hotel
visit delhi mainly for business and was picked up every morning for work so i really dont know if location is a good one
in my opinion there was nothing around or walking distance to see or visit
every restaurant visited was al least 20 minutes by car
inside the hotel was perfect :room of good size ,perfectly mantained ,good business services and breakfast
nothing to complain about was a joy arriving everyday after a long working day

  • Stayed: June 2006
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Thank welltraveledA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2008

This was my second time at the Hyatt Regency in Delhi - the first time was two years ago and there were some things I didn't like then. This time I stayed a week and I have to say that everything was nearly perfect - nice room, comfortable bed, good restaurants, good service. The gym is pleasant and although the hotel was packed there were always enough machines. There is a newish Italian restaurant which is excellent, and a new Chinese restaurant which is even better.

Although it is on a very busy road, the rooms are fully soundproofed and I didn't hear any of Delhi's infamous constant beeping.

At the rear of the hotel is a large pool and pleasant garden where you can have drinks and light meals.

My only small complaint was that the bathroom fittings could do with refurbishment - taps need replacing, toilet flush was a bit lethargic etc. And also that the breakfast can be a bit chaotic when the hotel is full as it was during my stay - peak of the tourist season.

But I would stay here again, definitely.

Stayed: February 2008
1  Thank brandenburg5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2008

Spent 2 nights, one at top USD, the second using Hyatt Gold Passport points. We were advised by friends to stay in 5 Star Deluxe Hotels while in India, good input... your hotel will be your sanctuary. So, in Delhi we selected the Hyatt Regency, it's expensive. Excellent bar, excellent buffet breakfast, the top-USD room was small and clean. The Gold Passport room was smaller, unclean, dirty and lacked furnishings. So, food and drinks are good, but room is average, not worth the USD. E.Taylor, NC, USA

  • Stayed: December 2007, traveled with family
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1  Thank InToCycling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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