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“Short stay but good taste of it.” 4 of 5 stars
Review of Hyatt Regency Delhi

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Hyatt Regency Delhi
Ranked #31 of 704 Hotels in New Delhi
Certificate of Excellence
Granollers, Spain
Level Contributor
89 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Short stay but good taste of it.”
4 of 5 stars Reviewed June 15, 2013

The hotel is very nice and people do an excellent service. Breakfast buffet is big and tasty.
The rooms are clean and big, and even i have 1 night stay, i felt it can be ideal for long stays.
The main problem is that you have to pay for wifi use. I am businessman, and i think this is totally unacceptable in 21st century!!!!

  • Stayed June 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank angelmar73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,736 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (278)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
New Delhi, India
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 13, 2013

I visited the place and was really shocked the way people at reception treated guests. I kind of found their behaviour shocking. As I couldn't make the payment with my card they literally forced me to find ATM and then only check in. However they did the same next morning too for next night.
The room size was slightly smaller as compared to the prices and even the valet parking people charged twice though we were staying in the hotel. As far as the lift and security go that was good but the food options were not so good. Even though I gave a feedback after coming back but the hotel staff was also so casual that they didn't take any step to resolve the matter.
Anyways for people looking to stay nearby South Delhi it might be a good option but not for those coming to enjoy the city and Dilli's hospitality.

Room Tip: Avoid this hotel if you really want to enjoy the Delhi!!!
See more room tips
  • Stayed July 2012, traveled with friends
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Alps2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
121 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed June 12, 2013

We have stayed here many times over many years. Great location, clean, both LAN & WiFi, bar great, restaurants fabulous, huge breakfast selection, courteous staff. Previous reviewer is way off re restaurants; the Polo Lounge, China Kitchen, Italian and Japanese are all great! Rooms are not huge but we are not there to spend time in our room. Our only complaint is that the breakfast area frequently has mosquitos.
It is easy to get more water bottles or breakfast boxes to go for early am departures. Room service is prompt. You can call for an iron & ironing board. Hair dryer is an actual small plug in dryer rather than the frustrating small wall unit.
Rates have been consistent when others (ITC Maurya & Oberoi) have raised their rates a lot.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank welltravelled0808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 12, 2013

I statyed at the Delhi Hyatt Regency for a day. First, when I checked in there was someone to greet me at the door and take me straight to my room. I am not sure if this is standard if the hotel picks you up. However, my ability to check my reservation and the associated benefits were limited because I was taken straight to my room. I was told I had a car pick-up and drop-off at the airport. But that was not to be, which I found as I was checking out. So I asked the agent to check and there was a tussle among the staff behind the front desk! That was the strangest thing I have seen. I said I wanted someone to help and then came a lady. She listened and tried to be helpful but had to go get her manager. The assistant manager of the property I believe, came over to explain and refused to listen insisting that their pick-up drop-off charges are not covered. His defense was he does not have access to the rates I was quoted. Huh? Really? Anyway, I checked out of the hotel and promptly got an email that afternoon from the manager apologizing, but then insisting that they do not cover the pick-up and drop from airport. So I sent him the reservation confirmation and it said pick-up confirmed but nothing specified about rates. This is a first for me at least at a Hyatt in India.

What was unpleasant was the experience at the front desk and the follow-up after that at the hotel. The manager at least had the courtesy to apologize by email. I think this was just a bad day. There are bad days for everyone and it does sometimes happen to guests. But guest should never have to see such interaction. I have stayed with Hyatt everywhere and this is sort of unique.

Also, the restaurant was just okay -- service was below par. The fitness center was strangely located and the equipment there was not bad,but was cramped. Way below stanadrds for a Hyatt Regency.

Would I stay again at this Hyatt? Yes. But I would check the details first. Like I said, it was perhaps just not a great day for some of the staff.

Room Tip: Check-in at the front desk. The welcome routine from the car arrival is great, but it may leave you...
See more room tips
  • Stayed May 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Muthu K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frankfurt, Germany
Level Contributor
113 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed June 11, 2013

I stayed in Hyatt Regency Delhi for three nights during my trip in India. The service was very very good, the staff was very friendly and helpfull. There is a big gym in the hotel so I didn't stop my trainings. The hotel is located not far from the airport which is very convenient.

  • Stayed April 2013, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank marooned2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdeen
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed May 26, 2013 via mobile

Stayed 8 nights on business with wife. In a nutshell room too small and stupid glass wall between bathroom and bedroom. Breakfast buffet very good, but the indian, chinese, italian and teppanyaki just awful. Separate reviews elsewhere. Pool OK but service unbelievably slow, had to chase them every time. Not a 5 star by any stretch of the imagination and wont stay again. Be aware of VAT and service charges which are very high (probably everywhere) with VAT charged twice for alcohol making two glasses of the cheapest wine £30. The one good point was the staff in terms of wanting to help and their attentive manner. Otherwise about what you would expect in a european 2 star.

Stayed May 2013, traveled on business
Helpful?
Thank 2010cm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, Dubai, United Arab Emirates
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 20, 2013

This hotel lived up to it's promises.The staff were available and attentive,the room was clean and Comfortable.food was delicious. the Italian Restaurant La Piazza was fabulous,best pizza's in town.It's around half an hour from the airport and only few mins drive from the C.P and old Delhi.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank deepti_par83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Delhi

Property: Hyatt Regency Delhi
Address: Bhikaiji Cama Place | Ring Road, New Delhi 110002, India
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Spa Hotel in New Delhi
#19 Luxury Hotel in New Delhi
#27 Romantic Hotel in New Delhi
#30 Business Hotel in New Delhi
#32 Family Hotel in New Delhi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hyatt Regency Delhi 5*
Number of rooms: 507
Official Description (provided by the hotel):
Hyatt Regency Delhi, the largest five-star hotel in Delhi, is located in the commercial hub of Bhikaji Cama Place just 20 minutes' drive from Indira Gandhi International Airport and the city's domestic airport. The Delhi hotel is also close to embassies, consulates and corporate headquarters, making it one of the most preferred business hotels in Delhi.The 507 rooms and suites at Hyatt Regency Delhi are equipped with modern amenities and high-speed Internet access to support guests' business needs, while all seven floors offer a panoramic view of the city and the landscaped gardens. The city hotel is also a benchmark of excellence for five-star dining in Delhi, that offers an exceptional range of dining options. Enjoy a delicious meal at the Cafe an all-day dining restaurant or resort for a traditional Chinese dining experience at the China Kitchen. Settle down for a brief coffee break or a sweet interval at the Sidewalk . For authentic Italian, choose La Piazza, the warm, lively and casual dining restaurant. Wind up the busy evening with a splendid meal at the TK'S Oriental Grill; or simply step into Polo Lounge to experience fine flavours, while a live musical performance keep the spirits high.Within this New Delhi luxury hotel, guests can also enjoy numerous leisure facilities, including an outdoor swimming pool and the Club Olympus Fitness Centre and Spa. One can opt for the best shopping experience too at the hotel's multilevel shopping complex featuring more than 36 boutiques of Indian artifacts, handicrafts and jewelers.The bustling capital provides a wealth of activities for guests to experience, options range from sightseeing in Delhi including some of the noted architectural and historical wonders of the world. For those who want to indulge in shopping in Delhi, you can choose from the alleys of old Delhi to the most chic markets, also those wishing to spend their time in sports activities in Delhi, the nearest golf courses and Polo ground offers ample opportunities, also one can visit the museums or be enchanted by the religious places.The proximity of the Hyatt Regency Delhi to numerous and famous business centers makes it the ideal place to plan a conference, a product launch or a fashion show. As a leading wedding venue hotel in Delhi, the hotel has arranged many weddings in the past 30 years. ... more   less 
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Also Known As:
Hyatt Regency Delhi Hotel New Delhi
Hyatt Regency New Delhi
Hyatt New Delhi
Hyatt Regency Hotel New Delhi
Hyatt Hotel Delhi
Hyatt Regency Hotel Delhi

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