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“Beautifull venue and very atencious staff” 5 of 5 bubbles
Review of Vivanta by Taj - Ambassador, New Delhi

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Vivanta by Taj - Ambassador, New Delhi
Ranked #39 of 706 Hotels in New Delhi
Certificate of Excellence
Lisbon, Portugal
2 reviews
“Beautifull venue and very atencious staff”
5 of 5 bubbles Reviewed December 28, 2013

We had a very pleasent stay at Vivanta by Taj - Ambassador. Our room was impeccably clean and very spacious with a big balcony. The food in the restaurant is also very nice. All the staff was very helpful in all aspects of our stay including helping us to book train tickets to get to Agra. I definitely would come back.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CatarinaSASampaio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this review, January 10, 2014
Dear Guest,

We thank you for taking your time to post your review on Trip Advisor.

We are glad that we were able to make your stay with us a pleasant one. Positive reviews like this is a great source of motivation for all of us.

We look forward to welcoming you back in the near future.

Thanks & Regards,

Sumeet Taneja
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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876 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Sospel, France
Level Contributor
77 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 bubbles Reviewed December 13, 2013

This is a good hotel for a comfortable Delhi visit, and the property is pleasantly funky and post-colonial. It's time for some renovation, however, and some facilities are a bit too faded to be fun. Overall good value and a great location near the embassies. My suite was lovely.

I moved to the suite after a hellish night of pounding 'music' from the bar, one floor below. The hotel also rents out its garden for parties, so be warned: guest comfort and convenience takes second place to money-making events.

Room Tip: Don't even think about taking a low floor room near the bar...
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  • Stayed November 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JeremyCondor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this review, January 10, 2014
Dear Guest,

Greetings from Vivanta By Taj – Ambassador, New Delhi.

At the outset, I would like to thank you for your feedback for your stay at Vivanta By Taj- Ambassador, New Delhi.

We have noted your comment with concern regarding ‘noise disturbance’. Kindly accept my sincere apologies for the inconvenience caused to you. The issue highlighted by you has been taken up sternly with our Food & Beverage Manager. Trust this lone incident in no way would dilute your association with the Taj.

With regards to your suggestion ‘time for some renovation’ kindly note the Hotel is old and also one of the Heritage property, the upgradation process is under the planning phase. The same has been taken as a suggestion.

We will make sure that you carry back better memories of your stay with us in the future, and towards this please allow us to be of service to you once again.

Assuring you of our best services always!

Kind regards,


Sumeet Taneja
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 10, 2013

We had my brother's wedding here - the staff were absolutely amazing and were the highlight of the hotel.

Also, all of the facilities were lovely, especially the spa and swimming pool.

Only downside is that is takes ages to get anywhere - but I think that is just how Delhi works really... !

  • Stayed October 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ottoline S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this review, December 14, 2013
Dear Guest,

At the outset, I would like to thank you for your feedback for your stay at Vivanta By Taj - Ambassador, New Delhi.

It is always a pleasure to get e-mail, particularly when it is as positive as your experience was.

We strive every day to ensure that our guests have a wonderful time at our hotel and it is extremely encouraging for someone to tell us. Thank you so much for taking the time to share this with us.

Thank you again for your kind comments and patronage. We look forward to serving you again.

Kind regards,


Sumeet Taneja
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
224 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
1 of 5 bubbles Reviewed December 8, 2013

I arrived late from airport and after going through more security checks on taxi and bags into a very tired and unwelcoming foyer. Walked around and looked in restaurant full of screaming kids at 11pm then into bar, totally empty so went up to room. The two elevators are tiny and difficult to manoeuvre luggage. Room was large with two tiny beds and the thinnest of tired worn out sheets, duvet and pillow cases. Looked in the bathroom with drippy taps, rusted and broken tiles, cracked and broken windows and then worn out, faded and tired towels well past their sell by date. The room was cold and had galvanised steel ceiling fans which were useless. Had a terrible nights sleep with horns going off all night and rickety doors banging from the wind. Decided to get some sleep and checked out first thing in morning with no included breakfast eaten. An awful experienced leaving me feeling tired, dirty and unwelcome. Never again!

Room Tip: Best tip is do not stay here and go for another hotel.
See more room tips
  • Stayed December 2013, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank KEVIN R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this review, December 13, 2013
Dear Guest,

Greetings from Vivanta By Taj – Ambassador, New Delhi.

At the outset I am indeed apologetic for the inconvenience caused to you. I have made a note of your comment with concerns regarding various issues. The issues highlighted by you have been addressed with the urgency and attention it deserves. Trust these incidents in no way would dilute your association with the Taj.

I pledge to make sure that you carry back better memories of your stay with us in the near future, and towards this please allow us to be of service to you once again.

Kindly treat this as a one-off aberration, on our part and not a mark of the hospitality that Taj is known for.

I do look forward to meeting you on your next visit.

Kind regards,

Sumeet Taneja
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
95 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed December 3, 2013

The service here is excellent. There is a business center, open 24 hours, where you can use a good computer and the internet without charge. Access to the metro system is easy because the Khan Market metro stop is right outside the hotel. Wine and beer stores are difficult to find in Delhi. There is a good liquor store within a 5 minute walk of the hotel that does not increase the price for tourists.

Room Tip: This hotel sprawls for a long way. If walking is an issue, ask for a room near the elevator. Rooms...
See more room tips
  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ktw53721
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this review, December 13, 2013
Dear Guest,

I thank you for taking the time to post a review on Tripadvisor.

We are glad that we could make your stay comfortable and that we managed to meet your expectations. Positive reviews like this is a great source of encouragement for me and my team.

I look forward to welcoming you back at our hotel.

Warm Regards,


Sumeet Taneja
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Cork Ireland
Level Contributor
147 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
2 of 5 bubbles Reviewed December 2, 2013 via mobile

It's good location does not make up for its poor condition. The decor is an attempt at the 30's but ends up being just plain old fashioned. Spent 2 nights there with a room with a fine view of the air conditioning units. The rooms was large but not of a standard that travellers now expect. The food in the hotel was good but the style of the dining room was completely at odds with the rest of the hotel. In short there are better hotels in the same area which represent better value

Stayed November 2013, traveled as a couple
Helpful?
Thank westcorktravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this review, December 13, 2013
Dear Guest,

Greetings from Vivanta By Taj - Ambassador, New Delhi.

We thank you for taking the time to post a review on Trip Advisor.

Thank you for your valuable feedback. We have noted your comment with concern regarding ‘upkeep of the hotel’. Kindly note that the Hotel is old and also one of the Heritage properties, the upgradation process is under the planning phase.

Your compliments ‘good food & large room’ have been noted and shared with our team.

We look forward to serving you again.

Kind regards,

Sumeet Taneja
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok
Level Contributor
267 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
4 of 5 bubbles Reviewed December 1, 2013

During my first visit to Delhi in 2005, I stayed at the Taj Ambassador, and since then it remained one of my favourite hotels in Delhi. It can’t be compared to some of the newer hotels with their spacious entrances but I like the old style, the large rooms, the polite and friendly staff who take good care of the guests, the photos and maps on the walls of staircase and corridors, and the very short distance to Khan market. The shower was in the bathtub, the bathroom is spacious too. The breakfast selection is not so extensive but certainly sufficient, and taking it outside on the terrace was especially nice in November. Wireless internet is available in the rooms, at a cost of about 12 US$ for 24 hours, and a 2nd PC can use the wireless internet at no cost. One of the ladies at the reception seemed to be a trainee, neither very knowledgeable nor helpful but this was compensated by the front desk manager and the other staff.

  • Stayed November 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kilovolt500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this review, December 13, 2013
Dear Guest,

Greetings from Vivanta By Taj – Ambassador, New Delhi.

We thank you for taking the time to post a review on Trip Advisor.

I have made a note of your comment ‘staff at Reception - neither very knowledgeable nor helpful’, kindly accept my sincere apologies for the inconvenience caused to you. The issue highlighted by you has been taken up with our Accommodation Manager. Trust this lone incident in no way would dilute your association with the Taj.

Your compliment ‘polite and friendly staff’ has been shared with our team. We strive every day to ensure our guests have wonderful time at our hotel and it is extremely encouraging for someone to tell us.

Thank you once again for your kind comments and patronage.

We look forward to serving you again.

Kind regards,

Sumeet Taneja
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Vivanta by Taj - Ambassador, New Delhi

Property: Vivanta by Taj - Ambassador, New Delhi
Address: Sujan Singh Park | Subramania Bharti Marg, New Delhi 110003, India
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#22 Spa Hotel in New Delhi
#25 Luxury Hotel in New Delhi
#60 Family Hotel in New Delhi
#64 Business Hotel in New Delhi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Vivanta by Taj - Ambassador, New Delhi 4*
Number of rooms: 88
Official Description (provided by the hotel):
Vivanta by Taj - Ambassador, New Delhi is an INTACH listed heritage building, built in 1945 by the colonial architect Walter George in a poetic medley of British and art deco style. This arrival zone sets the tone for guestrooms and banquet facilities that deliver the ultimate in urban relaxation. Get set to be delighted with small surprises from the moment you enter. ... more   less 
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Also Known As:
Vivanta By Taj - Ambassador, New Delhi Hotel New Delhi
Ambassador Hotel New Delhi
Ambassador New Delhi
The Ambassador Hotel
Ambassador Hotel In Delhi
Ambassador Hotel Delhi

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