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“Quirky Hotel”

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Vivanta by Taj - Ambassador, New Delhi
Ranked #46 of 716 Hotels in New Delhi
Certificate of Excellence
Scotland
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Quirky Hotel”
Reviewed November 12, 2007

I received a lovely welcome after arriving exhausted into Delhi. This level of warmth, professionalism was shown by all staff thoughout my stay. The internal restaurants were great too - very quirky - bordering in kitsch but very humourous too. The location was great, rooms good size and it was great to go for a walk in the nearby park in the mornings before the heat of the day. A little dated but that adds to the charm!

  • Liked — The staff and the rooms
  • Disliked — Air conditioning was a bit too much after the heat - always having to turn it up a bit
  • Stayed October 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Loboscotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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916 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (148)
Date | Rating
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English first
Belfast, United Kingdom
Level Contributor
38 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed August 29, 2007

We stayed at the Ambassador Hotel, New Delhi, from the 23rd – 24th July 2007. Our party consisted of two adults and two young children. We were en route from Calcutta to Trivandrum using Rajdhani Express rail services.

Our suite at the Ambassador was absolutely huge, clean and well maintained. We found staff at this property to be efficient and eager to please. Once settled in we went to their small swimming pool, accessed by walking through the ‘Yellow Brick Road’ coffee shop on the ground floor. We were there for around a couple of hours and the kids had a bite to eat whilst the adults read the newspapers and magazines poolside.

I was feeling a bit under the weather, which had nothing whatsoever to do with the hotel. I ended up going to bed for the rest of the day. Staff offered to get a Doctor, which I declined. They came round with a number of bottles of mineral water at no extra cost, which I thought was a nice gesture. I had no dinner, however the other family members did eat downstairs. They thought the food was fine. In their absence I was able to connect to the hotel’s Wi Fi network.

Breakfast at the Yellow Brick Road café was actually very good. Chicken sausages, beans, hash browns, cold meat, fruit, cereals, local food, croissants, eggs (fried, scrambled, boiled or omelettes) etc. Even though it was a buffet, staff were very helpful and brought tea, coffee and hot chocolate (for the children). They also organised the omelettes and fried eggs. No matter was too much for them. The Taj Group clearly train their staff well.

Stayed July 2007
Helpful?
3 Thank Duncan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuopio, Finland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed August 13, 2007

Stayed 7 nights in June and enjoyed the stay very much. The room (205) was huge with slightly old interior but very clean and the bathroom was excellent with quality toiletries (loved the lemon soap!). Not necessarily a 5-star establishment, but the price was right and the proximity to Khan Market was a great bonus in the summer heat.

  • Liked — Huge room!
  • Disliked — Nothing to complain really!
  • Stayed June 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
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Helpful?
3 Thank Tapani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buenos Aires, Argentina
Level Contributor
202 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
Reviewed June 11, 2007

This would probably be an overpriced, just average hotel somewhere else, but in Delhi this is actually a good choice if you get the discount rate booking through the Internet.

Service at the hotel is good, with plenty of attentive staff everywhere. Rooms are not modern but they are large and comfortable. Some of them are being slowly renovated (I had a 42'' LCD TV in my room while some coleagues got an old 21''). Toiletteries and fresh fruits in your room are renovated dayly.

Food at the hotel is ok, but the hotel being just a block away from the Khan Market allows you to avoid the ridiculous prices of the restaurants and eat at an expensive (again, by Indian standards) but safe and tasty place (like "The Big Chill" -- great food and desserts) at half the price.

The low points:
- Pool: Small, sometimes bad smelling, plus you have to go through a restaurant to get there.
- Wi-Fi: I think it's ok to charge this service, but US$ 7 per hour seems a bit too much. Same with calls, just use the payphone at the shop next to the hotel.

  • Stayed May 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Diego_W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Cloud, Minnesota
Level Contributor
79 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed May 8, 2007

The facilities and rooms at the Ambassador are good. Nothing over-the-top luxurious but definitely comfortable. My room was a suite. It was usually well cleaned except for one day in my week-long stay they did not replace the flower in the bud vase or the towels. I of course didn't care about the flower but had to call for towels to take a shower. Overall, though, the room was clean, quiet, and spacious. The hotel felt safe.

The room had a lot of extra amenities: minibar, bandaids, robe, slippers, shoe wax, toothbrush, toothpaste, etc...

Room service was excellent, as was the breakfast provided with the room price.

Wireless was available, but for a considerable cost. I think that a hotel that markets itself as a "business hotel" should have free wireless.

I had a snafu with booking that took several trips to the front desk to be fixed. The people at the front desk were friendly but quite unhelpful with trying to resolve this issue.

  • Liked — Multiple dining options, spacious room
  • Disliked — Front desk unhelpful , expensive wireless
  • Stayed April 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank Mitre10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Level Contributor
55 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed April 30, 2007

Despite what others have written, I really enjoyed this hotel. I have stayed at many of the other 4-5 star hotels in India and although this hotel is a bit older than some of the other hotels, I actually liked the charm and enjoyed the convenience of the location.
The staff was great. The accomodations, although not extravagent, were comfortable. The dining area was quaint and made me a feel a bit more at "home" than a lot of the other big chain hotel.

  • Liked — Location
  • Disliked — Pool was a bit small
  • Stayed March 2007, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank expats_in_Taiwan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed April 16, 2007

My superior room was huge, comfortable and included immaculate bedding and fresh flowers. The hotel is a small , quiet gem, with staff who truly care. An oasis from the chaos of Delhi, steps from Khan Market (good shopping). Stayed there twice on recent trip, and felt a tug when leaving.

Well-stocked mini bar with reasonable prices, and also a small 'tuck shop' at the edge of the building. Excellent breakfast at the Yellow Brick Road was included in my room package.

If you begin or end your India visit in Delhi, the Ambassador will add to the fascination. If it wasn't half a world away I would return just for the enjoyment of the hotel.

  • Liked — Boutique hotel with charm and character
  • Disliked — Small elevator
  • Stayed March 2007, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank Duchesse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Vivanta by Taj - Ambassador, New Delhi

Property: Vivanta by Taj - Ambassador, New Delhi
Address: Sujan Singh Park | Subramania Bharti Marg, New Delhi 110003, India
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#28 Spa Hotel in New Delhi
#33 Luxury Hotel in New Delhi
#60 Family Hotel in New Delhi
#64 Business Hotel in New Delhi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Vivanta by Taj - Ambassador, New Delhi 5*
Number of rooms: 88
Official Description (provided by the hotel):
Vivanta by Taj - Ambassador, New Delhi is an INTACH listed heritage building, built in 1945 by the colonial architect Walter George in a poetic medley of British and art deco style. This arrival zone sets the tone for guestrooms and banquet facilities that deliver the ultimate in urban relaxation. Get set to be delighted with small surprises from the moment you enter. ... more   less 
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Also Known As:
Vivanta By Taj - Ambassador, New Delhi Hotel New Delhi
Ambassador Hotel New Delhi
Ambassador New Delhi
The Ambassador Hotel
Ambassador Hotel In Delhi
Ambassador Hotel Delhi

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