The a/c rooms are nice and the food decent and cheap. There are minimal creepy-crawlies, which is a bonus in backpacker Old Delhi. It's a good location near the train station and the market.
However, we don't trust the owners. They seem out to make a buck rather than take care of customers. We booked through their website, including a ride from the airport. The ride never showed (we heard another couple complaining that they were being charged for a ride that never showed). Also, they didn't have our reserved room; instead, we got placed in the sketchiest room on the top floor. We eventually got upgraded to a nicer room, but they also raised the price on us from what the website said. When we reserved the same room for our return trip to Delhi 12 days later, they didn't have that record either, even though we gave them some money up front. Until we showed them their own hand-written receipt, they didn't believe that we paid them in advance. Then we got a smaller room for the same high price. I just get the impression these guys take reservations but allow anyone to stay when they arrive and would charge you again unless you can prove otherwise.
We are seasoned travelers and have our cultural expectations in check, but when people smile at you and say something, and then turn around and do something else, you can't trust them. And trust is all you have when traveling.
I have no idea how this hotel has been in business for so long. By the end, we unfortunately trusted no one there.
- Official Description (provided by the hotel):
- Established in 1968 we have been in the hospitality business for over 4 decades. With over 60 rooms and 2 in house restaurants we are an old and a recognized establishment. Being situated in the heart of Delhi we are close to all major tourist and business establishments. The Hotel is at a 30-35 Minutes drive from the International Airport and 25-30 minutes drive From the Domestic Airport. We are at a 5-10 Minute walk from the New Delhi Railway Station. Hotel also offrs airport pickup's if requested. The Hotel Includes 3 Multi Cuisine Restaurants including a well stocked Bar, a roof top garden restaurant called 'Sam's Cafe', which is recommended by Lonely Planet .In addition, we offer facilities such as Money Changer, Travel Information desk, International Calling Facility, Laundry Service, Doctor on Call, Car Rental, Safe Deposit, Long Term Luggage Storage and an Internet Cafe. ... more less
- Reservation Options:
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- Also Known As:
- Vivek Hotel Delhi