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“A lovely experience”
Review of Maidens Hotel

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Maidens Hotel
Ranked #10 of 713 Hotels in New Delhi
Certificate of Excellence
United Kingdom
Level Contributor
93 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“A lovely experience”
Reviewed March 8, 2013

Lovely setting, and main decor straight out of the Edwardian Raj. Big, quiet rooms, comfortable beds, though fittings not the most recent. Restaurant not cheap but very good. Staff very helpful. Outdoor pool (unheated) and facilities spotlessly clean. Out of town, but well worth the extra journey.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hampshire_Gardener
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaidensHotel-Delhi, General Manager at Maidens Hotel, responded to this review, March 20, 2013
Dear Guest,

Thank you very much for posting your reviews about your experience at Maidens Hotel.

It is heartning to know that you enjoyed your stay with us and our services and facilities were to your satisfaction. I thank you for your generous comments. Your feedback is extremely valuable to us, which helps us to continuously strive for excellence.

We thank you once again for your feedback and look forward to welcoming you back at Maidens Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,063 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (191)
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English first
Chesterfield, United Kingdom
Level Contributor
96 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed March 5, 2013

I had been meaning to stay at the Maidens for a number of years and had the opportunity this February to spend a couple of nights here. Maidens is a heritage hotel and operated by the Oberoi group. Whilst it was okay, I expected more from an Oberoi. The breakfast choice was nothing like their Grand in Kolkata, the staff not of standard usually associated with Oberoi.

They have a nice building in a good location, but like my school report ''could do better''

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaidensHotel-Delhi, General Manager at Maidens Hotel, responded to this review, March 17, 2013
Dear Guest,

Thank you, for taking valuable time and providing your feedback through trip advisor.

I sincerely apologize for the shortcomings and assure you that corrective measures have been taken to rectify the same and the concerned staff has been well briefed for points highlighted.

I thank you for your kind words appreciating quality of food and staff members.

Looking forward to another opportinity to serve you better.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Truro, United Kingdom
Level Contributor
121 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed March 4, 2013

First stop on a tour of Rajasthan, very helpful front desk, we arrived on an earlier flight than expected but were given our room straight away. Good food, nice little bar but best of all great staff. Thank you
.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John from sunny Cornwall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaidensHotel-Delhi, General Manager at Maidens Hotel, responded to this review, March 9, 2013
Dear Guest,

Thank you for sparing your time and posting your review of our hotel on Trip Advisor.

I am pleased to note that you have had an enjoyable stay with us . We thank you for your detailed feedback about your stay at the hotel.

Your comments are valuable to us which helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service.

My team and I look forward to welcoming you at Maidens Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
63 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed March 1, 2013

Oberoi's Maidens Hotel was the first and last stop on our recent trip to India. It was a decent place to stay, only a short walk to the metro station through a quiet neighbourhood. The service was good, the beds comfortable and the food excellent. However, I continue to be amazed that a hotel in this price bracket charges for WIFI, and drinks were very expensive as well. The outside of the hotel is impressive, but the inside lacks the character expected in a heritage hotel. The rooms could be anywhere, and it's bizarre that they have no windows, just a frosted glass pane out onto the corridor.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yoyomet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaidensHotel-Delhi, General Manager at Maidens Hotel, responded to this review, March 9, 2013
Dear Guest,

Thank you very much for posting your reviews about your experience at Maidens Hotel.

It is heartning to know that you enjoyed your stay with us and our services and facilities were to your satisfaction. I thank you for your generous comments. Your feedback is extremely valuable to us, which helps us to continuously strive for excellence.

We thank you once again for your feedback and look forward to welcoming you back at Maidens Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 28, 2013 via mobile

A beautiful old building in a good location with woundefrull staff. Unfortunately it was not great for us. Although the room was big and clean it seemed a little too well used and tired. It needed some freshening/work. This was the first of 11 hotels on our 21 day trip around India and it ended up as our least favorite of the bunch. Dinner at the hotel restaurant was not good. Ended up with a case of Delhi belly.

Stayed February 2013, traveled as a couple
Helpful?
1 Thank can_acd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaidensHotel-Delhi, General Manager at Maidens Hotel, responded to this review, March 17, 2013
Dear Guest,

We thank you for your stay at maidens Hotel and sparing your valuable time to post your comments on trip advisor.

This the oldest hotel in Delhi. We have plans of refurbishing our rooms and hope fully on your next visit to hotel will be more pleasant one.

Look forward to welcome you once again at maidens Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Majorca, Spain
Level Contributor
82 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed February 23, 2013

Beautiful Colonial Hotel. Large rooms and bathrooms but unfortunately frosted window leads onto corridor. However, hot water, clean, tea and coffee in the room and a wonderful staff. Tv in room which we didnt try. Very quiet. Apparently they have a few rooms which overlook the garden which are nearer the road and I suspect could be noisy due to the traffic.
Very good and varied breakfast.
Indian style food was a little too westernized.
Nice pool for the Summer.
A very nice place to stay in Old Delhi . The tube is a short walk away.
It is quite a long way from the centre of New Delhi and , in general, a little bit out of the way.
Would we stay there again? Probably not, but only because of the location.

Room Tip: We had a room at the back which was very quiet but no outside window.
See more room tips
  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sinders172
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaidensHotel-Delhi, General Manager at Maidens Hotel, responded to this review, February 25, 2013
Dear Guest,

Thank you very much for posting your reviews about your experience at Maidens Hotel.

I am happy to note that you had a pleasant stay with us and the services extended by my team were to your satisfaction. Your invaluable feedback helps and inspires us to strive harder for excellence.

I once again thank you for your kind words. My team and I look forward to welcoming you back to Delhi and every endeavor will be made to ensure that Maidens Hotel becomes your home when visiting this city.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed February 22, 2013

Sorry but this hotel is overpriced and dated ,we were booked into a superior room by our tour company but when we arrived was told none left so put into a basic room ,I've stayed in better premiier inns , order a sandwich and it will set you back nearly R1000 ,breakfast was basic ,stayed in the doubletree for 3 nights on our tour much better value ,you also get a window to look out of unlike maidens,just a frosted window looking onto the corridor ,no good if you need darkness to sleep as the curtains are so thin they don't block out the light also ac rattled all night because you can't turn it off

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Debby N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaidensHotel-Delhi, General Manager at Maidens Hotel, responded to this review, March 17, 2013
Dear Guest,

It was a pleasure having you stay at Maidens. I thank you for sparing your valuable comments on Trip Advisor.

We are extremely distressed that you have been inconvenienced during your recent stay with us. We thank you for your time and your valuable feedback. This will assist us in improving our operations further. This is to bring to your kind notice our superior room is the base catogory room for which you have booked and allocated. However, we wish your dis satisfaction with the room was brought to our notice during your stay, we would have look to upgrade your accomodation.

Your feedback has been shared with the concerned department heads to ascertain reasons for these lapses and to ensure these do not re-occur. Please accept our apologies for the inconvenience this has caused you.

I do hope you will give us another opportunity to showcase our services and that you will not allow this incident to mar your impression of the hotel. I look forward to welcoming you back to The Maidens. If I can be of any assistance while in Delhi, please do not hesitate to contact me.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Maidens Hotel

Property: Maidens Hotel
Address: 7 Shamnath Marg, New Delhi 110054, India
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Luxury Hotel in New Delhi
#18 Romantic Hotel in New Delhi
#33 Business Hotel in New Delhi
#38 Family Hotel in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:5 star — Maidens Hotel 5*
Number of rooms: 55
Reservation Options:
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Also Known As:
Maidens Hotel Delhi
Oberoi Maidens Delhi
Hotel Maidens
Maidens Delhi
Maidens Hotels
Maiden Hotel

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