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“Doesn't get much better”
Review of The Oberoi

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The Oberoi
Ranked #2 of 715 Hotels in New Delhi
Certificate of Excellence
Leesburg, Virginia
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Doesn't get much better”
Reviewed August 26, 2014 via mobile

Stayed here over a weekend, taking a break from a business trip, to sightsee and visit Agra and the Taj Mahal. Prior to visiting, i'd communicated with the concierge via email and they made arrangements for airport transfers and visiting New Delhi and Agra along with an english speaking guide for each. They couldn't have been more responsive in communicating and the weekend couldn't have gone smoother in that regard.

The hotel itself was immaculate; well-kept and well attended to. The restaurant(s) where I at a breakfast and a dinner were very, very nice as well. The quality of the room and everything in it was top-notch. If there were 6 stars, i'd rate it there primarily for the service and professionalism of the staff and those they direct work to (eg: drivers, tour guides). If i ever visit New Delhi again, this is a no-brainer for me.

Cheers!

Stayed October 2013, traveled on business
Helpful?
1 Thank BillyPenn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi-NewDelhi, General Manager at The Oberoi, responded to this review, August 27, 2014
Dear Guest,

Thank you for your encouraging words of appreciation. We are glad that you had a memorable stay.

We are truly grateful for the wonderful things you have said about the hotel, team and services, especially the concierge services, the hotel rooms and the threesixty restaurant.

At The Oberoi, New Delhi, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.

We look forward to welcoming you again shortly

Jay Rathore
Vice President and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,752 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (340)
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English first
Namakkal, India
2 reviews
Reviewed August 25, 2014

Best hotel I have ever visited. Food, service, location, amenities - everything was excellent. Highly recommended. The Oberoi is certainly not an accurate representation of India, but it was fun to spend a few days here on my government's tab :)

  • Stayed August 2014, traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank caffro2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi-NewDelhi, General Manager at The Oberoi, responded to this review, August 26, 2014
Dear Guest,

Thank you for your words of appreciation and encouragement. We are glad that you had a memorable stay.

We are truly grateful for the wonderful things you have said about the hotel, team and services. At The Oberoi, New Delhi, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.

We look forward to welcoming you back.

Sincere regards,

Jay Rathore
Vice President and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, New York, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 23, 2014

We have travelled to lots of countries and we have stayed at many of the leading hotels of the world but the level of service (everything from pick up at the airport, check-in, luggage, concierge, restaurant to room cleaning, etc.) is the best we have ever seen! Breakfast at the Three-sixty restaurant: If you are a...

Room Tip: We have travelled to lots of countries
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  • Stayed July 2014, traveled as a couple
    • Location
    • Rooms
    • Service
Helpful?
2 Thank marituanjayenrootsch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi-NewDelhi, General Manager at The Oberoi, responded to this review, August 24, 2014
Dear Guest,

Thank you for your words of appreciation and encouragement. We are glad that you had a memorable stay.

We are truly grateful for the wonderful things you have said about the hotel, team and services. At The Oberoi, New Delhi, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.

We look forward to welcoming you back.

Sincere regards,

Jay Rathore
Vice President and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed August 23, 2014 via mobile

I would love to be able to single out 1 person for special praise. However, when everybody gives first class service with a smile it's impossible. Praise goes to the entire team who work so hard to take care of any needs you may have.
This is a beautiful hotel and I really cannot recommend it highly enough. They really set the benchmark for world class customer service.
And the best part.... I'm here for another week!

Stayed August 2014, traveled on business
Helpful?
Thank UK_Miggy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi-NewDelhi, General Manager at The Oberoi, responded to this review, August 24, 2014
Dear Guest,

Thank you for your words of appreciation and encouragement. We are glad that you are having a memorable stay.

We are truly grateful for the wonderful things you have said about the hotel, team and services. At The Oberoi, New Delhi, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.

We are extremely delighted to have you as an “ambassador” for The Oberoi, New Delhi.

Sincere regards,

Jay Rathore
Vice President and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed August 22, 2014

We have travelled to lots of countries and we have stayed at many of the leading hotels of the world but the level of service (everything from pick up at the airport, check-in, luggage, concierge, restaurant to room cleaning, etc.) is the best we have ever seen!

Breakfast at the Three-sixty restaurant: If you are a connoisseur and looking for the way to gourmet heaven just ask Executive Chef Gunjit or Chef Surya. They went the extra mile (and more) for us and cooked some special dishes which were not on the menu – truly heavenly. Thank you very much to Gunjit and Surya and to the whole service team of Three-sixty for making our stay at Oberoi Delhi an experience of the extra class!

Martin & Ann

  • Stayed August 2014, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Martin_und_Ann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi-NewDelhi, General Manager at The Oberoi, responded to this review, August 24, 2014
Dear Guest,

It was a pleasure having you stay with us at The Oberoi, New Delhi on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services.

We are truly grateful for the wonderful things you have said about our hotel, team and services especially the hotel food, the service at threesixty and the warm and caring service from Chef Gunjit and Chef Surya. Please be assured that they will be appraised of your complements.

We look forward to welcoming you again shortly

Jay Rathore
Vice President and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maidstone, United Kingdom
Level Contributor
119 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed August 22, 2014

Arrived by Rajdhani express to be greeted by a chauffeur and an attendant. Taken to the Oberoi New Delhi, which is a fabulous building. We were treated to a magnificent breakfast lay out the best we had on our entire tour. So many varieties of Indian and continental items there was too little room in the stomach!! Thank you to Amit - the Restaurant manager who seemed to be in the hotel 24/7 always with a beaming smile...
We were initially given rooms far apart when on asking was promptly converted to one double storey suite and another attached room. The rooms were very spacious and also had a butler service - something not commonly seen. There were large screen TV in atleast three rooms of the suite!
The outdoor swimming pool was excellent with good service.
Went to see the Bahai Lotus temple, Birla temple, Tomb of Humayun.

Room Tip: Please discuss with the manager who often will provide you with a free WIFi Higher Floors give exce...
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  • Stayed August 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Bijayendra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi-NewDelhi, General Manager at The Oberoi, responded to this review, August 24, 2014
Dear Guest,

It was a pleasure having you stay with us at The Oberoi, New Delhi on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services.

We are truly grateful for the wonderful things you have said about our hotel, team and services especially the arrival experience, the rooms, the hotel food and the warm and caring service from Abhishek. Please be assured that your complements will be conveyed to him.

We are glad that you left with a positive impression of our product and services and we were able to exceed your expectations.

We look forward to welcoming you again shortly

Jay Rathore
Vice President and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
los angeles
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 21, 2014

Oberoi Gurgaon in New Deli is simply flawless. Their service is impeccable, I highly recommend this hotel to anyone who wants to visit New Deli.
Please check this hotel before you make reservation in other hotels. Oberoi Gurgaon takes luxury to another level.
Everything in this hotel is beautiful and the staff are all very professional. You don't need to think about anything, you will be just taking care of. That is Oberoi Culture.
It was difficult to leave this lovely place.
Thank you

  • Stayed August 2014, traveled solo
    • Value
    • Cleanliness
    • Service
Helpful?
Thank zibaloo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi-NewDelhi, General Manager at The Oberoi, responded to this review, August 22, 2014
Dear Guest,

Thank you for your positive comments regarding the team and services at our sister hotel The Oberoi, Gurgaon.

We are glad that you had a memorable stay and left with a positive impression. Please be assured that your feedback will be shared with the team at The Oberoi, Gurgaon.

We look forward to welcoming you again shortly

Jay Rathore
Vice President and General Manager
The Oberoi, New Delhi.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Oberoi

Property: The Oberoi
Address: Dr. Zakir Hussain Marg, New Delhi 110003, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in New Delhi
#2 Spa Hotel in New Delhi
#2 Luxury Hotel in New Delhi
#2 Romantic Hotel in New Delhi
#2 Family Hotel in New Delhi
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Oberoi 5*
Number of rooms: 283
Official Description (provided by the hotel):
Multistory Cosmopolitan Hotel overlooking Delhi Golf Course, 5 km from city center. ... more   less 
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Also Known As:
Oberoi New Delhi
Oberoi Hotel New Delhi
Oberoi Hotels New Delhi
The Oberoi New Delhi
Oberoi Hotel Delhi
Oberoi Hotels Delhi
Hotel Oberoi New Delhi

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