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“None better”
Review of The Oberoi

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The Oberoi
Ranked #2 of 777 Hotels in New Delhi
Certificate of Excellence
Reviewed June 25, 2014

This is the third time I have stayed at this hotel and it never disappoints . The staff really go out of their way to make you feel at home and nothing is too much trouble .There are so many people to thank that to single out any one person by name would be unfair as it really is a team effort from reception staff to house cleaning ,chefs , waiters , vacation customer care, management and drivers . Many thanks Oberoi , I will return !

Stayed: June 2014, traveled as a couple
Thank paul2505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi-NewDelhi, General Manager at The Oberoi, responded to this reviewResponded June 25, 2014

Dear Guest,

Thank you for your words of appreciation and encouragement. We are glad that you had a memorable stay.

We are truly grateful for the wonderful things you have said about the hotel, team and services. At The Oberoi, New Delhi, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.

We are extremely delighted to have you as an “ambassador” for The Oberoi, New Delhi and look forward to welcoming you back.

Sincere regards,

Jay Rathore
Vice President and General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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656 - 662 of 1,733 reviews

Reviewed June 22, 2014

We stayed at the Oberoi New Dehli as top & tail of a 'Golden Triangle' journey back in April 2014. I would say it was the best hotel I've ever stayed in but then we were lucky enough to stay at the Oberoi's in Jaipur, Ranthambore and Agra which were also contender's for that title! Suffice to say that from our arrival the staff were unfailingly courteous and helpful, the hotel rooms were huge, comfortable and luxurious and food was wonderful. There was nothing about the hotel or the service I could fault - not cheap, but well worth it!

  • Stayed: April 2014, traveled as a couple
    • Value
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Thank Des W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi-NewDelhi, General Manager at The Oberoi, responded to this reviewResponded June 24, 2014

Dear Guest,

Thank you for your encouraging words of appreciation. We are glad that you had a memorable stay.

We are truly grateful for the wonderful things you have said about the hotel, team and services especially the hotel rooms and food.

At The Oberoi, New Delhi, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.


We look forward to welcoming you again shortly

Jay Rathore
Vice President and General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 22, 2014

We had a short visit to the Oberoi as part of a trip around the 'Golden Triangle'. The hotel has everything you would expect for luxury - several good restaurants, nice pools and spars, roomy, well appointed rooms. What makes it truly special though is that the staff get it right - really helpful, really welcoming without overdoing it. Service has been excellent and every member of staff was outstanding.

Stayed: June 2014, traveled with family
Thank VespaManRome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi-NewDelhi, General Manager at The Oberoi, responded to this reviewResponded June 22, 2014

Dear Guest,

Thank you for your positive comments regarding our hotel, team and services. We are glad that you left with a positive impression of our product and services and we were able to exceed your expectations.

We look forward to welcoming you again shortly.


Sincere regards,

Jay Rathore
Vice President and General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 21, 2014

I've been at Oberoi New Delhi many times and I feel like home every time.
This hotel is intimate, clean, beautiful, a moment of peace on my busy days in Delhi.
Rooms are spacious, food is great, and people treat you as a special guest. Room service is excellent, restaurant service is so good, from breakfast till night at the bar.
Cannot describe how comfortable I feel when I'm there. I tried other hotel in Delhi, but this is, for sure, my favorite choice!
Thanks to all people that fulfill my heart with a so great experience.
Hope to see you very soon.
Ciao, Marco.

  • Stayed: June 2014, traveled on business
    • Value
    • Location
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Thank Marco M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi-NewDelhi, General Manager at The Oberoi, responded to this reviewResponded June 22, 2014

Dear Guest,

Thank you for your words of appreciation and encouragement. We are glad that you had a memorable stay.

We are truly grateful for the wonderful things you have said about the hotel, team and services. At The Oberoi, New Delhi, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.

We are extremely delighted to have you as an “ambassador” for The Oberoi, New Delhi and look forward to welcoming you back.

Sincere regards,

Jay Rathore
Vice President and General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 20, 2014

I had a great experience during my recent stay in this hottest June. I found hospitality, environment and service excellent during my stay. The overall quality was extremely good. I wish to stay again and again... !

  • Stayed: June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank SusheelLekhak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi-NewDelhi, General Manager at The Oberoi, responded to this reviewResponded June 22, 2014

Dear Guest,

Thank you for your words of appreciation and encouragement. We are glad that you had a memorable stay.

We are truly grateful for the wonderful things you have said about the hotel, team and services. At The Oberoi, New Delhi, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.

We look forward to welcoming you back.

Sincere regards,

Jay Rathore
Vice President and General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 18, 2014 via mobile

I visited coffee shop for lunch few days before , service was not good as i think the staff was more interested in their staying guest, very poor experience......service is not matching as per the hotel standard

Stayed: June 2014, traveled solo
2  Thank Deepak S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi-NewDelhi, Manager at The Oberoi, responded to this reviewResponded July 4, 2014

Dear Guest,
Thank you for sharing your feedback.

It is our constant endeavor to provide the best of services to all our guests and that every guest of the hotel is treated with utmost professional care and hospitality. I would like to inform you that we have addressed this matter with the concerned team and certainly hope that none of our other guests feel this way again. I can assure you this is an aberration and by no means a reflection of our true potential.

We appreciate your views and it is feedback such as yours that enables us to improve and monitor our quality and operations.

Best regards,

Vishal Pathak
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 17, 2014

Room, services, business center, staff, breakfasts and all restaurants were excellent. Room services are continuing all day long - towels were changed several times a day. Only very high temperature at the outdoor pool. And after spa I have problems with my legs.

Room Tip: Golf fields rooms are better
See more room tips
  • Stayed: April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Nata M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi-NewDelhi, General Manager at The Oberoi, responded to this reviewResponded June 19, 2014

Dear Guest,

Thank you for your words of appreciation and encouragement. We are glad that you had a memorable stay.

We are truly grateful for the wonderful things you have said about the hotel, team and services. At The Oberoi, New Delhi, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.
I have made a note of your comments regarding the Pool and Spa. We really regret the inconvenience faced by you. We maintain the temperature of our outdoor pool between 28 degree Celsius and 30 degree Celsius however as you are aware that the ambient temperature in Delhi reached 47 degrees Celsius, it is possible that the water temperature felt warmer than usual. I am also very keen to know the details of your Spa experience and request you to please write to me at jay.rathore@oberoihotels.com . If it is more convenient for you, I could also call at a time and number convenient to you. We look forward to welcoming you back at our hotel.
Sincere regards,

Jay Rathore
Vice President and General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Oberoi

Address: Dr. Zakir Hussain Marg, New Delhi 110003, India
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in New Delhi
#2 Romantic Hotel in New Delhi
#2 Business Hotel in New Delhi
#2 Spa Hotel in New Delhi
#2 Luxury Hotel in New Delhi
Price Range: $355 - $530 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Oberoi 4.5*
Number of rooms: 220
Official Description (provided by the hotel):
The Oberoi, New Delhi is ready to welcome you back with the same genuine warm, sincere and personalised service from January 1, 2018. The Oberoi, New Delhi is an iconic luxury 5 star hotel in New Delhi. It is located in the centre of India's cosmopolitan capital city. It is 30 minutes from the Domestic Airport and 45 minutes from the International Airport. The interiors are a contemporary interpretation of Sir Edwin Lutyens' New Delhi architecture. The hotel is also equipped with state of the art clean air technology which promises air quality on par with global standards. The hotel has 220 rooms and suites inspired by Lutyens' New Delhi design, with authentic furnishings and handpicked artwork. All rooms and suites feature large picture windows which frame unmatched views of Delhi Golf Course on one side and the UNESCO World Heritage site of Humayun's Tomb on the other. All accommodation radiates luxury. ... more   less 
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Also Known As:
Oberoi New Delhi
Oberoi Hotel New Delhi
Oberoi Hotels New Delhi
The Oberoi New Delhi
Oberoi Hotel Delhi
Oberoi Hotels Delhi
Hotel Oberoi New Delhi

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