We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Message from TripAdvisor:
This place is temporarily closed.

“Excellent service!!”
Review of The Oberoi

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
The Oberoi
Ranked #3 of 715 Hotels in New Delhi
Certificate of Excellence
Reviewed June 1, 2014

Stayed here in December 2013 on a business trip. Excellent service and good food. The staff was professional, polite and attentive. Would recommend it to anyone who has the means for either business or holiday.

  • Stayed: December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Niloo_k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi-NewDelhi, General Manager at The Oberoi, responded to this reviewResponded June 3, 2014

Dear Guest,

Thank you for your positive comments regarding our hotel, team and services especially the hotel food.

We are glad that you left with a positive impression of our product and services and we were able to exceed your expectations.

We look forward to welcoming you again shortly

Jay Rathore
Vice President and General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (1,731)
Traveler rating
Traveler type
Time of year
Language
  • More languages

669 - 675 of 1,731 reviews

Reviewed June 1, 2014

Beautiful hotel with excellent service. Rooms are standard like in any other same category hotel. Comfortable, clean and beautifully furnished. There are several different restaurants there. We had dinner in Italian restaurant. Service was excellent but food not so) My Jaan didn't enjoy his spagetti, so they were so much worried and caring about him not to stay hungry and unsatisfied)) Chef came with manager and they too much requested to change the dish and also they had small surprise in desert. I really appreciate like this care and attention from management to guest. Every guest is special for them!
Hotel is located in the center of Delhi near to Delhi golf club. Thats why the view from rooms is great! Like that jungle you will rarely see in big cities.
I was very impressed by operative work of housekeeping staff. There was a terrible dust storm in Delhi that evening, and i could see from my window (Room No 520) what was going on out there. Just after storm stopped we saw how a professional housekeeping team in a minutes cleaned whole area.
Everything is excellent there except 2 things. One is lack hindi newspaper in morning along with english. I have noticed in some 5 star hotels in India they don't provide hindi newspaper. For that you should request. It's absolutely not right! There are not only foreign guests in hotel but Indians also. And we ARE in India, so it is MUST to provide hindi newspaper to every guest!!!!!! When we complained in morning management told that we should ask for it and they would take some time to bring it from outside. Nonsense! We did it in morning and i don't know who was there the other side of the phone but he told strictly he would not bring it for us! Kempinski also doesn't have hindi newspaper, but our request for it they completed immediately.
The second minus is that in bathroom, again as in other 5 star hotels, there is no bidet. Whoever has designed the room and bathroom i would like to ask him if he doesn't need it after spending some time on WC with magazine??? Especially in India....it is sad that designers didn't count weather conditions in hot countries like here...
Anyway i want finish my review with a positive! I want to thank to hotel management for good service and care. I can surely say that The Oberoi is one of the best!

  • Stayed: May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Parandzime T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi-NewDelhi, General Manager at The Oberoi, responded to this reviewResponded June 2, 2014

Dear Guest,

Thank you for your encouraging words of appreciation. We are glad that you had a pleasant stay and would return to stay with us.

We are truly grateful for the wonderful things you have said about the hotel, team and services, especially the housekeeping team.At The Oberoi, New Delhi, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.

I have made a note of your comments about the newspaper. We regret the inconvenience caused. We have updated our records with your preference of newspaper and will ensure that the same is provided to you on all your future stays.

We look forward to welcoming you back to our hotel.
Jay Rathore
Vice President and General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 31, 2014

My wife and I spent a few days in Oberoi New Delhi. We had a wonderful time. Room was just ight
for us. Food was excellent. Staff very courteous and well mannered. Infact I would say that they treat all the customers like royalty. Looking forward to our next visit in Oberoi.

Room Tip: Select an Oberoi and you cant go wrong.
See more room tips
  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank jack b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi-NewDelhi, General Manager at The Oberoi, responded to this reviewResponded June 1, 2014

Dear Guest,

Thank you for your encouraging words of appreciation. We are glad that you had a memorable stay.

We are truly grateful for the wonderful things you have said about the hotel, team and services especially the hotel food.

At The Oberoi, New Delhi, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.


We look forward to welcoming you again shortly

Jay Rathore
Vice President and General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 31, 2014

I stayed at The Oberoi recently for a few nights for a business trip. It was top-notch. The staff were professional, friendly and attentive. Food in the restaurants was excellent. This hotel is well situated a short drive from the airport, transport was very comfortable and always on-time.

Stayed: May 2014, traveled on business
Thank Rkn18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi-NewDelhi, General Manager at The Oberoi, responded to this reviewResponded May 31, 2014

Dear Guest,

Thank you for your encouraging words of appreciation. We are glad that you had a memorable stay.

We are truly grateful for the wonderful things you have said about the hotel, team and services especially the hotel food and transportation.

At The Oberoi, New Delhi, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.


We look forward to welcoming you again shortly

Jay Rathore
Vice President and General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 30, 2014

A stay at any oberoi in india or abroad is well worth it.food and service are excellent.The hotels have a lot of class .The Delhi Oberoi is in the heart of the city , the bathrooms are a bit small but very clean.Overall it's a great stay.

  • Stayed: May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank dvp44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi-NewDelhi, General Manager at The Oberoi, responded to this reviewResponded May 31, 2014

Dear Guest,

Thank you for your words of appreciation and encouragement. We are glad that you had a memorable stay.

We are truly grateful for the wonderful things you have said about the hotel, team and services. At The Oberoi, New Delhi, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.

We look forward to welcoming you back.

Sincere regards,

Jay Rathore
Vice President and General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2014 via mobile

This is a very corporate hotel I mean there were peoe like crazy here. The hotel is pretty though.

Rooms:
Initially they out my friend and I 2 girls in one king sized bed. I was like um .... No.
The switched us to another 2 twin room. The room is nice large ceilings and the beds are very comfortable. Great amenities and would be perfect if I was by myself.
The bathroom was small but very old world cute. I did t mind it much.
I guess I was super spoiled at all the beautiful Taj Hotels.

Service:
Excellent!!!! They were there at yiur beckon call. There is a butler button yiu press and poof someone arrives to help.
The service at the bar was equally amazing although the prices are truly outrageous I mean truly lol. And I don't skim on things but wow 2 sweet lemon juice and bottle water = $28 is dollars. Wow!!!

Food:
Excellent breakfast buffet and delicious coffee prepared the way yiu want it.
Also done for an early dinner and that was also exceptionally delicious.

Location:
5 minute car ride from Himayun tomb about 35-40 min from airport. Really close to many attractions.

Summary:
Can't fault this place for being busy like crazy busy with functions and customers. It was a comfortable stay for 3 nights. Just wished it was a little more intimate with a tad bit. I mean tad bit tiny tony bit bigger. I would stay here again :)

  • Stayed: May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank angelina1813
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi-NewDelhi, General Manager at The Oberoi, responded to this reviewResponded May 29, 2014

Dear Guest,

Thank you for your encouraging words of appreciation. We are glad that you had a pleasant stay and would return to stay with us.

We are truly grateful for the wonderful things you have said about the hotel, team and services, especially the hotel food and butler service.

At The Oberoi, New Delhi, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.

I have made a note of your comment about the hotel being very busy and the beverages being expensive. We were running a full house recently and if that caused any inconvenience, I regret it very much. The team is very well trained to handle such high occupancy levels, if our service left something to be desired I do apologize for that. Our prices are in line with all major 5 star hotels in the city. The taxes do tend to be higher than a lot of other countries in the world.

We look forward to welcoming you back to our hotel.

Jay Rathore
Vice President and General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2014

Again, the Oberois in the the two major cities (Delhi and Mumbai) of India are simply modern hotel towers reminiscent of a regular 4-star hotel in the west, think of a Hilton or Sheraton. Not bad, but nothing to rave about either. Food was good but got sick with a stomach flu (not uncommon there) on our last night. Location is good, near all the major sites in this highly polluted city. Tiny, tiny bathrooms.

  • Stayed: January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank HX M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi-NewDelhi, General Manager at The Oberoi, responded to this reviewResponded May 29, 2014

Dear Guest,

Thank you for your time in evaluating our product and services.

I am glad to read that you enjoyed the food. I would like to assure you that the most stringent food safety standards are complied with and monitored at The Oberoi, New Delhi. All food samples, along with equipment and food handlers are scientifically and comprehensively tested daily in our well equipped laboratory.

We look forward to welcoming you back to our hotel.

Jay Rathore
Vice President and General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these New Delhi hotels
3.2 mi away
The Leela Palace New Delhi
The Leela Palace New Delhi
#1 of 715 in New Delhi
2,910 reviews
7.9 mi away
Roseate House New Delhi
Roseate House New Delhi
#4 of 715 in New Delhi
374 reviews
2.0 mi away
Le Meridien New Delhi
Le Meridien New Delhi
#18 of 715 in New Delhi
2,879 reviews
Show Prices
Show Prices
Show Prices
1.1 mi away
Taj Mahal Hotel
Taj Mahal Hotel
#9 of 715 in New Delhi
2,119 reviews
4.2 mi away
Taj Diplomatic Enclave, New Delhi
2.5 mi away
The Lalit New Delhi
The Lalit New Delhi
#40 of 715 in New Delhi
3,970 reviews
Show Prices
Show Prices
Show Prices

Been to The Oberoi? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Oberoi

Address: Dr. Zakir Hussain Marg, New Delhi 110003, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in New Delhi
#2 Romantic Hotel in New Delhi
#2 Family Hotel in New Delhi
#3 Luxury Hotel in New Delhi
#3 Spa Hotel in New Delhi
Price Range: $273 - $384 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Oberoi 4.5*
Number of rooms: 218
Official Description (provided by the hotel):
Ranked amongst the best city hotels in Asia by the readers of Travel + Leisure, USA in 2011, The Oberoi, New Delhi is an iconic luxury 5 star hotel located in the heart of India's cosmopolitan capital. The interiors of the hotel have been designed in a contemporary interpretation of Sir Edwin Lutyens New Delhi architecture. The Oberoi New Delhi is situated close to the business and shopping districts of the city and is just a 30 minute drive from the airport Equipped with new, clean air technology, the hotel promises its guests the cleanest air in the city at par with global standards. All rooms and suites feature large picture windows which frame unmatched views of the Delhi Golf Course on one side and the historical Humayun's Tomb on the other.Business Centre, Butler service and in room dining will be available 24 hours a day, apart from an array of restaurant options. Wellness facilities include temperature controlled indoor and outdoor swimming pools,The Oberoi Spa and a 24 h ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Agoda, DerbySoft Ltd Shanghai HQ Supplier Direct, Booking.com, Expedia, TripOnline SA, Cheap Tickets, Hotwire and Cancelon so you can book your The Oberoi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Oberoi New Delhi
The Oberoi New Delhi
Oberoi Hotels New Delhi
Oberoi Hotels Delhi
Hotel Oberoi New Delhi
Oberoi Hotel Delhi
Oberoi Hotel New Delhi

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing