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“Fantastic Stay at the New Delhi Oberoi”
Review of The Oberoi

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The Oberoi
Ranked #3 of 736 Hotels in New Delhi
Certificate of Excellence
Reviewed December 6, 2013

We had the benefit of staying at the New Delhi Oberoi as a part of a Tauck Tour in November. WOW! We were blown away by the ambiance, food, hospitality, concierge helpfulness, rooms...everything was outstanding! A fellow traveler commented that this was the "best hotel" she had ever stayed in and she, like many of us, enjoyed every moment spent there.

As we arrived prior to the beginning of the tour, we had a couple of days on our own. We worked with Mona....concierge extraordinaire....to obtain a driver and to explore locations not included in the tour. Akshardam was FANTASTIC! Our driver was fantastic! The whole experience was wonderful...totally organized by Mona Singh (Mona.Singh@oberoihotels.com) and we could not have been happier.

Another great aspect for this hotel is their restaurants. Both their casual dining (360 located on the main level) and Taipan (Pan-Asian cuisine) offered excellent fare. Coupled with good food was excellent service....both in the restaurants and throughout the hotel.

I can't say enough about how wonderful our experience was at this hotel. For sure, any stay in Delhi would be enhanced by having this as your lodging.

BTW..their spa was also great!

  • Stayed: November 2013, traveled with friends
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Thank braunwynn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi-NewDelhi, Manager at The Oberoi, responded to this reviewResponded December 15, 2013

Dear Guest,

It was a pleasure having you stay with us at The Oberoi, New Delhi on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services.

We are truly grateful for the wonderful things you have said about our hotel, team and services, especially for Mona. Your generous compliments for the quality of food and service at Taipan and threesixty degrees will encourage the teams to do better.

We are extremely delighted to have you as an “ambassador” for The Oberoi, New Delhi and look forward to welcoming you back.

Kind regards
Reuben Kataria
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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849 - 855 of 1,731 reviews

Reviewed December 5, 2013 via mobile

I was at the patisserie yesterday to pick up few desserts, and as suggested by the chef (abhimanyu) i bought macarons...and they were excellent!!!! My entire family relished them...and for sure we will be back soon to purchase every flavour of it!!!

Stayed: December 2013, traveled with family
2  Thank Agaur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi-NewDelhi, Manager at The Oberoi, responded to this reviewResponded December 8, 2013

Dear Guest

We are glad that you and your family enjoyed the Macarons from The Oberoi Patisserie and Delicatessen. I will be happy to share your generous compliments with Chef Abhimanyu.

We look forward to seeing you back.

Kind regards
Reuben Kataria
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 2, 2013

I recently had the chance of staying at the Oberoi Hotel in New Delhi. Hospitality at its very best could be the motto of this Hotel. Of all the hotels I've stayed at, the Oberoi showed an unmistakably higher level of sincerity and genuineness in its warmth and hospitality. I would recommend this hotel to anyone who wishes to go to Delhi on a long or short stay!

  • Stayed: November 2013, traveled on business
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Thank Shalmali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi-NewDelhi, Manager at The Oberoi, responded to this reviewResponded December 8, 2013

Dear Guest,

It was a pleasure having you stay with us at The Oberoi, New Delhi on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services.

We are truly grateful for the wonderful things you have said about the hotel, team and services.

We are extremely delighted to have you as an “ambassador” for The Oberoi, New Delhi and look forward to welcoming you back.

Kind regards
Reuben Kataria
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 1, 2013

I loved my stay at this grand old hotel. She's jaded and needs upgrading, but the staff are exceptional and the service fabulous. In particular, the young Restaurant Manager in ThreeSixty during breakfast service was exceptional, and even remembered my name and what I liked to order on the second morning.

I think free WiFi is a must in any business hotel, especially in a country like India.

  • Stayed: October 2013, traveled on business
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Thank Feezeeweezee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi-NewDelhi, Manager at The Oberoi, responded to this reviewResponded December 8, 2013

Dear Guest,

It was a pleasure having you stay with us at The Oberoi, New Delhi on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services.

I am truly grateful for the wonderful things you have said about our hotel, team and services, especially for our Restaurant Manager Abhishek. I am glad that you felt pampered.

I look forward to welcoming you back.

Kind regards
Reuben Kataria
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 30, 2013

I went to the Oberoi for an international conference and it was a very pleasant experience - both the conference which was excellently catered for and the rooms and stay in the hotel. The hotel is famous for the service attitude of staff and it shows. I felt treated like a VIP, whereas many hotels provide more anonymous service. Everything was well taken care of, perhaps with the exception of the air conditioning system, which seemed insufficient to battle the somewhat musty atmosphere in the room.
Of the older hotels in Delhi the Oberoi no doubt is one of the grand old dames, and it should be recommended for the great service.

  • Stayed: September 2013, traveled on business
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Thank Wintberg53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi-NewDelhi, Manager at The Oberoi, responded to this reviewResponded December 10, 2013

Dear Guest,

It was a pleasure having you stay with us at The Oberoi, New Delhi on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services.

We are truly grateful for the wonderful things you have said about our hotel, team and services and we are glad that you felt pampered,

I have also taken note of your comment on the room. We do have an exhaustive dehumidification programme and facilities; however it seems that your stay was adversely affected on that particular day. We sincerely regret the inconvenience.

We look forward to welcoming you back.

Kind regards
Reuben Kataria
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 27, 2013

The Oberoi in Delhi used to be one of the great hotels in India for many years after it was opened in the mid 1960s. While the service is exemplary, and the inside is world class, the structure is looking shoddy. And it is the structure that one sees, which helps make one's mind, all before setting foot inside. The hotel needs a major uplift, both in and out, to regain its former glory.

Room Tip: Just dont come to your conclusion by seeing the outside. (Unfortunately, even some of the inside is...
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  • Stayed: October 2013, traveled on business
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1  Thank deepaksji
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi-NewDelhi, Manager at The Oberoi, responded to this reviewResponded December 11, 2013

Dear Guest,

It was a pleasure having you stay with us at The Oberoi, New Delhi on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. We are truly grateful for the wonderful things you have said about our hotel, team and services

I have also taken a careful note of your comment regarding the exteriors of the hotel and wish to inform you that we will be fixing the same at our very earliest. We regret the inconvenience.

We look forward to welcoming you back.

Kind regards
Reuben Kataria
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 26, 2013

The hotel was old-fashioned and outdated in a bad way. Even the superior rooms were small and desperately in need of renovation. The entire feel of the hotel was dingy, especially with the musty, mildewy odor that permeated the rooms. I have been informed that renovation is on the cards. I hope this is true. Until that happens however, the price is not worth what you get, especially since other 5 star hotels in the vicinity offer better. I give 1 star for the attentiveness of the staff.

  • Stayed: November 2013, traveled with family
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3  Thank Tivolem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi-NewDelhi, General Manager at The Oberoi, responded to this reviewResponded December 2, 2013

Dear Guest,

Thank you for your time in evaluating our product and services. We are grateful for your kind words and high rating for our staff and service.

I have also taken note of your comment regarding rooms being old. We regret the inconvenience. We have spent a considerable amount of time and money continuously upgrading our rooms and facilities and have an exhaustive dehumidification programme to counter the seasonal mustiness, the comfort of our guests being our sole focus. I regret they did not meet your approval. We also have a few contemporary rooms and a large variety of suites. Should your travel bring you back to Delhi, I will be happy to personally make all your arrangements.

I do hope you will not allow this to mar your opinion of the hotel and that you will give us another chance to showcase our hospitality and services. We value your patronage and would request you to return to stay with us on your future visits.

Sincere regards,

Jay Rathore
Vice President and General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Oberoi

Address: Dr. Zakir Hussain Marg, New Delhi 110003, India
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in New Delhi
#2 Business Hotel in New Delhi
#2 Romantic Hotel in New Delhi
#3 Luxury Hotel in New Delhi
#3 Spa Hotel in New Delhi
Price Range: $277 - $470 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Oberoi 4.5*
Number of rooms: 218
Official Description (provided by the hotel):
Ranked amongst the best city hotels in Asia by the readers of Travel + Leisure, USA in 2011, The Oberoi, New Delhi is an iconic luxury 5 star hotel located in the heart of India's cosmopolitan capital. The interiors of the hotel have been designed in a contemporary interpretation of Sir Edwin Lutyens New Delhi architecture. The Oberoi New Delhi is situated close to the business and shopping districts of the city and is just a 30 minute drive from the airport Equipped with new, clean air technology, the hotel promises its guests the cleanest air in the city at par with global standards. All rooms and suites feature large picture windows which frame unmatched views of the Delhi Golf Course on one side and the historical Humayun's Tomb on the other.Business Centre, Butler service and in room dining will be available 24 hours a day, apart from an array of restaurant options. Wellness facilities include temperature controlled indoor and outdoor swimming pools,The Oberoi Spa and a 24 h ... more   less 
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Also Known As:
Oberoi New Delhi
Oberoi Hotel New Delhi
Oberoi Hotels New Delhi
The Oberoi New Delhi
Oberoi Hotel Delhi
Oberoi Hotels Delhi
Hotel Oberoi New Delhi

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