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“Feel royal at the Oberoi”
Review of The Oberoi

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The Oberoi
Ranked #2 of 715 Hotels in New Delhi
Certificate of Excellence
Breda, The Netherlands
Level 6 Contributor
386 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
“Feel royal at the Oberoi”
Reviewed November 12, 2013

As we were only 10 days in India and we prepared ourselves for full and exhaustive days we booked good hotels. The Oberoi was no doubt the best! We could benefit from a corporate rate, so cannot comment on regular price, but I can definitely recommend this hotel:
- Service is second to none, already at the arrival you hand over the passports and while you relax in with a drink at bar formalities are taking care of. It continues without being intrusive They ask not to give tips to individual staff, which is also nice.
- Breakfast is outstanding, buffet and complimentary a la carte options, including a good cappuccino.
- We didn’t try out the restaurant for lunch or dinner, but the restaurant was recommended as a good place to go to.
- Warmed outside and inside pool and steambad
- Most inmportantly the bed was wondererfull. The bathroom small and shower in the bath tube. The water pressure was the best, we showered way too long...

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jaja000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi-NewDelhi, Manager at The Oberoi, responded to this review, November 14, 2013
Dear Guest

It was a pleasure having you stay with us at The Oberoi, New Delhi on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services.

We are truly grateful for the wonderful things you have said about our service, breakfast buffet, health and wellness facilities and the comfortable bed.

We are extremely delighted to have you as an “ambassador” for The Oberoi, New Delhi and look forward to welcoming you to the hotel.

Kind regards
Reuben Kataria
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (340)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Hyderabad
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 6, 2013

Let me jolt down by category -

1. Staff behavior - Very courteous and cooperating. Also the seriousness with which they address the customers is applaudable.

2. Food - The breakfast is very good. You will find almost every type of breakfast - be it English, French or our very own Indian.

3. Ambiance of the room - Very nice. You will enjoy staying in the room. The bathroom is also great.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nanha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi-NewDelhi, Manager at The Oberoi, responded to this review, November 14, 2013
Dear Guest

It was a pleasure having you stay with us at The Oberoi, New Delhi on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. We are truly grateful for the wonderful things you have said about our staff, food and ambiance of the restaurant.

We look forward to welcoming you back.

Kind regards
Reuben Kataria
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
91 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed November 6, 2013

Our first visit to India and a slight culture shock. However, the calm, friendly and warm welcome we received from the Oberoi staff quickly put us at our ease. In particular, Mona in Guest Relations was fantastic. The bedroom, overlooking the golf course was comfortable, clean and have everything that we needed. The large, stand alone bath was a real treat.

We dined at 2 of the three restaurants. The international restaurant, 360, was staffed by the most attentive and friendly people. We stayed at two further Oberois where this attention was just a little bit too much but at this restaurant they have got it just right. The food was of a good, although not exceptional quality. The menu caters for all tastes although we stuck to the Indian choices. Breakfast was of a much better quality with a greater selection than we experienced at the other two Oberoi hotels. Five days after leaving this hotel we returned just to await our flight home. The restaurant manager Abishek and the waiter Vikrant remembered us by name and were so welcoming. This made us feel they were genuinely pleased to see us and valued our custom.

The one negative was the concierge service that managed to make a real drama out of sending a small package to Nepal. We were sent to the Business Centre and then back to the Concierge service as they would not accept we did not want this couriered, just posted.

If returning to Delhi we would have no hesitation in staying again at this jewel of a hotel.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KarenRobS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi-NewDelhi, Manager at The Oberoi, responded to this review, November 14, 2013
Dear Guest,

It was a pleasure having you stay with us at The Oberoi, New Delhi on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services.
We are truly grateful for the wonderful things you have said about our hotel, team and services especially the golf course facing room and attentive service at our all day dining restaurant threesixty degrees. I will ensure that your compliments are shared with Mona, Vikrant and Abhishek.

I have also taken note of your comment regarding the business center. I regret the inconvenience. I have shared your feedback with the team and taken steps that the same is not repeated

We are extremely delighted to have you as an “ambassador” for The Oberoi, New Delhi and look forward to welcoming you back.

Kind regards
Reuben Kataria
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Monterrey, Mexico
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 4, 2013

This is one of the best 5 star hotel in Dheli, the hospitality in the personal incredible, they make you fill like the most important person, excellent service with a buttler to your service, the hotel smells good, have very good restaurants, The rooms are very comfortable and the pillows amazing, in resume this is an outstanding hotel.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mariza G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi-NewDelhi, Manager at The Oberoi, responded to this review, November 5, 2013
Dear Guest,

Thank you so much for your very kind feedback. We are truly grateful for the wonderful things you have said about our hotel, team and services.

We are extremely delighted to have you as an “ambassador” for The Oberoi, New Delhi and look forward to welcoming you to the hotel.

Kind regards,

Reuben Kataria
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
County Tipperary, Ireland
Level 6 Contributor
218 reviews
177 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
Reviewed November 4, 2013

Absolutely world class hospitality at this hotel. The Hotel has everything! The pools are fine, the gardens are lovely, the rooms are very comfortable, there is a hairdresser on site and a sauna and steamroom. Every attention to detail is given to guests from robes and slippers to little items that one would never expect in european hotels but count for so much and make an impression. We really loved the staff here they were so sincerely friendly and kind. the 360 restaurant is extremely good and the service is exceptional.The Business centre is an oasis of calm and perfect for getting a little work done. A very special hotel indeed with staff of the utmost quality and integrity.

Room Tip: choose a room overlooking the pool and marvel at the indian eagles flying over the golf course
See more room tips
  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank munster4ever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi-NewDelhi, Manager at The Oberoi, responded to this review, November 10, 2013
Dear Guest,

Thank you so much for your very kind feedback. We are truly grateful for the wonderful things you have said about our hotel, team and services especially the health and wellness facilities and our all day dining restaurant threesixty degrees.

We are extremely delighted to have you as an “ambassador” for The Oberoi, New Delhi and look forward to welcoming you back.

Kind regards
Reuben Kataria
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
68 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed November 2, 2013

The Oberoi is a high quality hotel. The service is excellent, though sometimes a little overwhelming. Particularly important to me, the bed was very good and I always slept well. Problems were dealt with very quickly regardless of time of day, for example my air conditioning (too cold) where a repair man swung into action after midnight. Only quibble, slowness in delivering bills when I needed to leave the table quickly.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fenway2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi-NewDelhi, Manager at The Oberoi, responded to this review, November 10, 2013
Dear Guest,

Thank you so much for your very kind feedback. We are truly grateful for the wonderful things you have said about our hotel, team and services .

I have also taken note of your comments regarding the billing. I have shared your feedback with the department head and will ensure that the same is given due attention

We look forward to welcoming you back.

Kind regards
Reuben Kataria
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level 5 Contributor
52 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed October 31, 2013

It is one of the best 5 star hotels in Delhi. This hotel has been awarded the most luxurious hotel in India in the year 2012/2013. World class hospitality along with all the latest amenities attracts the tourists to it from world wide. It has several multi-cuisine restaurats, bar, spa, yoga center, travel desk etc,

Room Tip: choose any according to ur pocket...Oberoi is the best.
See more room tips
  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank namanmehra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheOberoi-NewDelhi, Manager at The Oberoi, responded to this review, November 4, 2013
Dear Guest,

Thank you so much for your very kind feedback. We are truly grateful for the wonderful things you have said about our hotel, team and services. The Best five star Deluxe hotel in India award which we recieved from The President of India, is a testimony of the quality we uphold.

At The Oberoi, New Delhi, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.

We are extremely delighted to have you as an “ambassador” for The Oberoi, New Delhi and look forward to welcoming you back.

Kind regards
Reuben Kataria
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Oberoi

Property: The Oberoi
Address: Dr. Zakir Hussain Marg, New Delhi 110003, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in New Delhi
#2 Business Hotel in New Delhi
#2 Romantic Hotel in New Delhi
#2 Spa Hotel in New Delhi
#2 Family Hotel in New Delhi
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Oberoi 5*
Number of rooms: 283
Official Description (provided by the hotel):
Multistory Cosmopolitan Hotel overlooking Delhi Golf Course, 5 km from city center. ... more   less 
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Also Known As:
Oberoi New Delhi
Oberoi Hotel New Delhi
Oberoi Hotels New Delhi
The Oberoi New Delhi
Oberoi Hotel Delhi
Oberoi Hotels Delhi
Hotel Oberoi New Delhi

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