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“Great location and great staff but expected better rooms”
Review of The Park New Delhi

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The Park New Delhi
Ranked #53 of 713 Hotels in New Delhi
New Delhi, India
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great location and great staff but expected better rooms”
Reviewed September 28, 2013

We visited and stayed in The Park for two days. This hotel is situated in the Heart of the city and many trademark places are nearby. The complimentary breakfast was just too good and had lot of variety.The rooms very ok but could have been better. The toilet shower was ancient type and hot water took ages to come. But the room was value for money.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Ajmera1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohit A, Manager at The Park New Delhi, responded to this review, October 4, 2013
Your feedback is valuable to us and we will look into the same. Our food is exceptional & we take pride in reading & sharing the good comments on our food with the team behind the scenes. Our location has been one of our major strengths. Be it shopping, sight-seeing or client meetings, staying at The Park makes everything easy to access. Thank you for taking time out and sharing your thoughts on us.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (682)
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Mumbai
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed September 27, 2013

My stay at THE PARK was for 2 nights in the month of September.

Hotel is nice and big , but the rooms are looking little aged. Small small things are not taken care of in the rooms which shows lacastical attitude by the management.

The biggest draw to stay in this property is definitely the location! Anything you can imagine is just a 5 mins walk from the hotel to Connaught Place. Even numerous metro stations are very near by and commuting will never be a hassle.

My room was a Standard room , which sported a blue aka water theme. Bathrooms have sliding glass doors, which is a big no for familes ! A/c was working fine, though there were 2 fused bulbs in my room. Wooden floors sound creaky hence showing the ageing of the property. Nevertheless room was clean and well lit.

My advice ask for a road facing room.

Reception was very courteous and extended my check out time by 3 hours :).

Massive breakfast layout! I cannot even imagine to list the items! Very impressed with the breakfast layout.

Overall, i find this property a bit pricey compared to the comfort level they provide and they need to do a lot more to justify their 5* property rating.

Room Tip: Choose a road facing room.
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  • Stayed September 2013, traveled solo
    • Value
    • Location
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Helpful?
Thank abhisek86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohit A, Manager at The Park New Delhi, responded to this review, October 4, 2013
We are in the process of refreshing our spaces and so do give us another opportunity to serve you on your next visit to New Delhi. As a team we have discussed your feedback & have looked into each area to ensure that it is not repeated. Every guest is very important to us and their feedback, most valuable. Thank you for sharing your comments with us and I also want to thank you for sharing positive feedback on our food & our team member. Wishing you a wonderful weekend.
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New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 27, 2013

The Park is a great place to stay. Me & my fiance have felt welcomed and more than taken care of while we have stayed here. Ms.Ritu & other staff at hotel have gone above and beyond in being kind and getting us even more excited about our India trip. The rooms were clean and the beds are comfortable...there Aqua Restaurant has a poolside location, delicious food and outstanding service..plus they have a great club called 'Agni' the best bollywood music i heard in years. Really happy with our stay, looking forward to come back again !!!

  • Stayed August 2013, traveled as a couple
    • Value
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Helpful?
1 Thank drspsgill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohit A, Manager at The Park New Delhi, responded to this review, October 4, 2013
It was our pleasure to take care of you. Thank you for your encouraging feedback & my team was very happy to read your post. We look forward to having you with us. Have a great festive season. Cheers!
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Kolkata
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed September 26, 2013

The hotel is at the down town. In my business trip I stayed at this hotel with some of my colleagues and organised an event at the conferrence hall. The hall is good with similar good service from the staff. Food was excellent.

  • Stayed February 2013, traveled on business
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Helpful?
Thank SUJIT2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohit A, Manager at The Park New Delhi, responded to this review, October 4, 2013
Thank you for sharing your positive feedback. We always strive to do our best & deliver excellence We at The Park are very happy to read your post.. Looking forward to serving you and your company again.
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New Delhi, India
1 review
Reviewed September 24, 2013

The Park was the first choice to place as many as 50 guests from Germany and abroad (be it the first timers or re-visitors) during a recent conference in Delhi in September 2013. The location at the centre of Central Delhi (Connaught Place) worked very well if one wants to go out in the evening after being scooped in closed rooms the whole day. The staff was courteous and very cooperative with the constant demands of many last mintue changes, which is greatly appreciated. The pool-side was very much enjoyed by all the guests. Not to forget the excellent food served in all the in-house restaurants.

Amisha Jain
University of Cologne India Office
New Delhi

  • Stayed September 2013, traveled on business
    • Value
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Helpful?
Thank AmishaJain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohit A, Owner at The Park New Delhi, responded to this review, October 4, 2013
Our location is one of our strengths and we are happy your group had a good experience at The Park New Delhi. As they were travelling to this city for the first time, it was our pleasure to ensure that they were comfortable & The Park felt like home to them. It is indeed so encouraging to read that our efforts have paid off. Thank you so much.
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1 review
Reviewed September 24, 2013

I have stayed several Times. Rooms are very Spacious, Hygiene, State of the Art In-House Facilities, Rich Breakfast, Peaceful Dinner, Location Advantage - very close to all Govt Establishments in The Capital City and above all Courteous Services by One & All, Dedicated towards Total Customer Delight! Stay is always Enjoyable!

  • Stayed September 2013
    • Value
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    • Rooms
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Helpful?
Thank LSrinivvasan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohit A, Manager at The Park New Delhi, responded to this review, October 4, 2013
This is such a lovely way to address The Park New Delhi! Thank you very much. Excellence in all we do is our motto and we strive to work towards it. We wish you a vibrant festive season from the team at The Park.
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Chennai
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 24, 2013

We stayed at the park for 3 nights as a part of the Park New Festival. As performers and as guests we were treated incredibly well. The staff were extremely accomodating, efficient and friendly. The location is a huge bonus for the hotel too. Definitely, one of the Best branches of the Best chain of hotels in the country.

If you want to be treated like a filmstar here's the place.

P.S they have one of the best chefs in the country Abishek Basu, watch out.

  • Stayed September 2013, traveled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Mattvonraj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohit A, Manager at The Park New Delhi, responded to this review, October 4, 2013
Thank you so much, Mathivanan. You guys rocked the stage! Many more shows at The Park New Delhi and we look forward to lots of good times with Stray Factory!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Park New Delhi

Property: The Park New Delhi
Address: 15 Parliament Street | Opposite - Jantar Mantar, New Delhi 110001, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#31 Spa Hotel in New Delhi
#35 Luxury Hotel in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — The Park New Delhi 4.5*
Number of rooms: 220
Official Description (provided by the hotel):
The Park New Delhi is located in the heart of the city’s business and leisure hub – Connaught Place. Designed by the globally renowned Gurus, Conran and Partners, UK,The PARK, New Delhi is inspired by the five elements of nature (water, fire, air, earth and space) from the Hindu science of Vastu Shastra.The property has a hip and contemporary look to it and is known for its popularity amongst young business and leisure travelers. You can find an array of exciting after-hours entertainment options including the highly acclaimed alfresco experience at Aqua – the poolside restaurant and Agni - the ultimate experience for party-goers, which was recently rated as the ‘Hottest place to visit’ by Wall Paper magazine. For those looking to relax and take a break from the daily grind the Hotel’s spa, Aura is the perfect way to indulge in a little self-pampering. ... more   less 
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Also Known As:
The Park New Delhi Hotel New Delhi
Park Hotel New Delhi
Park New Delhi
Park Hotel India
The Park Hotel New Delhi
Hotel The Park Delhi

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