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Reviewed April 1, 2016

We, 8 members of our family spent 3 nights in last week of March 2016 in Taj Mahal hotel, located in a very beautiful area of New Delhi. We were upgraded to club rooms as 3 of us are gold inner circle members of Taj. The 9th floor rooms had all the amenities of a luxury hotel and offered beautiful views of New Delhi (picture).

On the first day, we had a modern Indian gourmet dining experience in their elegant restaurant varq. The innovative presentations of delicious dishes truly brought creativity alive on the plates. I strongly recommend having at least one meal in varq.

We took our complimentary breakfast in MACHAN, a 24 hour coffee shop, offering a big spread of international cuisine with warm and efficient service. We enjoyed delicious Cantonese cuisine in House of Ming. There is also a rooftop restaurant offering spectacular view of beautiful New Delhi. We did not visit their popular Japanese restaurant and award winning bar.

All the members of the staff were cordial, highly talented and most hospitable. I will particularly name Devika, Shahjahan, M. Irfan Khan, and Abhinav from reservation, Bhavna-general manager Mr. Krishnan’s secretary and MACHAN’S food and beverages manager Mr. Anan Sharma for their help.

Room tip: Rooms on a higher floor
Date of stay: March 2016
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
Thank rajnikhokhani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerTMD, General Manager at Taj Mahal Hotel, responded to this reviewResponded April 21, 2016

Dear Guest,

Greetings from The Taj Mahal Hotel, New Delhi.

Thank you for sharing your feedback.

We appreciate your kind words and have shared your compliments with everyone at the Hotel. These words for our staff members will go a long way in motivating and encouraging them to do even better in future.

Thank you for your kind patronage and look forward to welcoming you back soon.

Regards
Satyajeet Krishnan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 29, 2016

The level of grandeur and service attentiveness made me wonder if I had somehow been transported back to the heyday of British colonialism. Good lord... The staff was so impeccably groomed and refined, I found myself watching my posture (back straight, chin up, knees together) and even my diction! Needless to say, I was extremely satisfied with the attentiveness and professionalism of staff at this hotel. We stayed on the club floor and were attended by Raktim and the rest of the crew - all were extremely cordial and attentive.
Maybe a little too attentive on topping up my wine one night before my spa treatment that i slept through the entire treatment (I will never know if i actually did get treated that day...)

On the room and facilities -
The hotel is about 30 years old but maintained very well. The decor of the hotel and room is very much old world luxury. The furnishings are obviously not new and modern but it would be injustice to say old and tired. The hotel still has its charm, without the accompaniment of dilapidation that often plagues properties of "character." However, i can see that some guests may prefer a more modern offering. The bathroom in the room was also on the smaller side with a shower/tub combo instead of separate.

Food and beverage -
Breakfast was excellent. It's a buffet but with plenty of fresh hot options in addition that you can order (e.g. dosas, pancakes, eggs).

Location -
It's in a quiet locale with tree lined streets and embassies/consulates as neighbors. It was a short walk to Lodhi Gardens (around 10 mins) though when we ask concierge, they all said it's far and had encouraged us to take a taxi. I also know that you can also walk to one of the markets though we personally did not.

Date of stay: February 2016
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank ILikeApplePies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerTMD, General Manager at Taj Mahal Hotel, responded to this reviewResponded April 21, 2016

Dear Guest,

Greetings from The Taj Mahal Hotel, New Delhi.

Thank you for sharing your feedback.

We appreciate your kind words and have shared your compliments with everyone at the Hotel. These words for our staff members will go a long way in motivating and encouraging them to do even better in future.

Thank you for your kind patronage and look forward to welcoming you back soon.

Regards
Satyajeet Krishnan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 28, 2016

The service is second to none from all members of staff. The rooms are very comfortable with every possible amenity available. Many have great views over the city. The restaurant serves a wonderful range of food.

Room tip: High rooms give the best views
Date of stay: March 2016
  • Trip type: Traveled with friends
    • Value
    • Rooms
    • Service
Thank Susan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerTMD, General Manager at Taj Mahal Hotel, responded to this reviewResponded April 21, 2016

Dear Guest,

Greetings from The Taj Mahal Hotel, New Delhi!

Thank you for your kind words.

I have shared your compliments with the Team and thank you for your encouragement which will make us strive harder for exceeding the expectations of our guests.

We look forward to your continued patronage of The Taj Mahal Hotel, New Delhi and to the opportunity to welcoming you back.

Warm regards,
Satyajeet Krishnan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 28, 2016

We stayed at this lovely luxurious hotel for 3 nights as part of our Vantage tour of India. The decorating and ambience felt like right out of an old Humphrey Bogart movie, but fresh and appealing. The service was impeccable and courteous by staff costumed in the old British way. The included breakfast buffet was extensive and excellent with many freshly prepared offerings of both Indian and western food including eggs, pancakes and waffles cooked to order. There are several restaurants in addition to the breakfast cafe. We tried the cafe and also enjoyed an excellent dinner in the Chinese Restaurant. I believe there was also a Japanese restaurant on the premises. Our 3 day stay in late March was a thoroughly positive experience which speaks well for the New Delhi Taj Mahal as well as Vantage World Travel for booking such an impressive 5* hotel as part of our 3-week tour of India.

Date of stay: March 2016
Thank diverjlh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerTMD, General Manager at Taj Mahal Hotel, responded to this reviewResponded April 21, 2016

Dear Guest,

Greetings from The Taj Mahal Hotel, New Delhi.

Thank you for sharing your feedback.

We appreciate your kind words and have shared your compliments with everyone at the Hotel. These words for our staff members will go a long way in motivating and encouraging them to do even better in future.

Thank you for your kind patronage and look forward to welcoming you back soon.

Regards
Satyajeet Krishnan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 28, 2016

The facilities are top notch, very well maintained and in great repair. The service is outstanding, they go out of their way to make your stay special and will spend their personal money out of their pocket if they think it is needed. I have not stayed anywhere else that made me feel as special as the Taj Mahal Hotel did. Special City, Special Hotel, Special People.

Date of stay: March 2016
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank David J C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerTMD, General Manager at Taj Mahal Hotel, responded to this reviewResponded March 29, 2016

Dear Guest,

Greetings from The Taj Mahal Hotel, New Delhi.

Thank you for sharing your feedback.

We appreciate your kind words and have shared your compliments with everyone at the Hotel. These words for our staff members will go a long way in motivating and encouraging them to do even better in future.

Thank you for your kind patronage and look forward to welcoming you back soon.

Regards
Satyajeet Krishnan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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