We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent hotel ”
Review of Taj Mahal Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Taj Mahal Hotel
Ranked #10 of 736 Hotels in New Delhi
Certificate of Excellence
Reviewed January 8, 2014 via mobile

It passed with flying colors! I put the hotel staff through 7 tests and they were all exceedingly completed. I had an interrupted 4 hour breakfast (i came and went as i pleased) without a single complaint from the front of restaurant attendant, but with a smile; laundry, i sent 30 items in 4 trips worth of clothes, calling every hour for them to pick up more and more clothes; shoes i not only had them shine 4 pairs worth of shoes they also washed some without even me having to ask; i had them patch me thru to a person they did not know in a lobby full of people and they did; i got stomach ill in a lunch venue in Delhi and when i got to the hotel i told them, not only did they send complementary water but they brought in a doctor to see me; they made me with eagerness for imitation a splendid Colombian coffee; and in the spa when i asked to have my laundry done to the attendant which had nothing to do with that department, he did so without hesitation.

The dedication and love with which the staff do things makes this 5 star hotel a bar raiser from now on!

Stayed: January 2014
Thank Sergiochemas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerTMD, General Manager at Taj Mahal Hotel, responded to this reviewResponded January 11, 2014

Der Sir,

Thank you for your very kind and thoughtful feedback.

Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service.

It was indeed a pleasure having you at The Taj Mahal Hotel, New Delhi and we look forward to welcoming you again.

Regards

Satyajeet Krishnan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (2,161)
Traveler rating
Traveler type
Time of year
Language
  • More languages

1,251 - 1,257 of 2,161 reviews

Reviewed January 6, 2014

Having enjoyed Satyajeet Krishnan's warm hospitality when he was running Rambagh Palace last year, our friend Sriram Aylur from Quilon in London recommended trying Taj Mahal for a pre-xmas stay in Delhi.

The combination of great service, convenient location and personal attention from Satyajeet's team made another excellent Taj experience.

Thank you Taj Team.

  • Stayed: December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank ZM2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerTMD, General Manager at Taj Mahal Hotel, responded to this reviewResponded January 11, 2014

Dear Sir,

Thank you for sparing your valuable time to share your feedback on your recent stay at The Taj Mahal Hotel, New Delhi.

I am pleased to note that our services and facilities were to your satisfaction.

It was indeed a pleasure having you at The Taj Mahal Hotel, New Delhi and we look forward to welcoming you again.

Regards

Satyajeet Krishnan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 6, 2014

Excellent hotel located very well from where all tourist attractions & airport are easily reached. Service is excellent like any other Taj hotel, the hotel foyer is very well decorated and a pleasure to just sit & watch business/govt people busy with meetings etc. In the evening a lovely lady plays the harp which is just amazing...my kids were captivated.
We dined at the chinese restaurant at the hotel, called "House of Ming" - the food was simply brilliant, and a welcome change after three days of eating indian meals. Service at the restaurant is excellent....beware the portions, especially starters are the largest I have seen!

  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank v2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerTMD, General Manager at Taj Mahal Hotel, responded to this reviewResponded January 11, 2014

Dear Sir,

Thank you for sparing your valuable time to share your feedback on your recent stay at The Taj Mahal Hotel, New Delhi.

I am pleased to note that our services and facilities were to your satisfaction. Your positive feedback about the hotel is deeply appreciated and have been communicated to all the members of our team.

I thank you for your valuable comments and look forward to the pleasure of your continued visits and assure you of the best in service and hospitality.

Regards

Satyajeet Krishnan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 6, 2014

This property has lovely common areas and a helpful staff, but the rooms are from the 1950s. They are small and cramped. The bathrooms are tiny. There were no functional electric outlets that weren't occupied making charging quite difficult. Had to move the TV unit to find a functional outlet. The other vacant outlet in the room had been shorted out with burn marks on it.

No amount of renovation will help the room and bathroom sizes. It's a shame, given how lovely the common areas are and how great the staff is.

All in all, it strikes one to be a commercial grade hotel, not a luxury hotel.

Room Tip: Stay elsewhere
See more room tips
  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank CardiacDoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerTMD, General Manager at Taj Mahal Hotel, responded to this reviewResponded January 11, 2014

Dear Mam,

We thank you for sharing your positive feedback on your overall experience at The Taj Mahal Hotel, New Delhi.

We have noted your comments which you felt were not upto the mark. Though we are in the process of refurbishing our rooms in a phased manner, I would certainly share it with our corporate team.

We value your patronage and look forward to having you with us in the near future.

Regards,

Satyajeet Krishnan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 4, 2014

We had a lovely stay at the Hotel ! The service was excellent throughout the stay. Worth a mention are the butlers and the reception associates. Had a lovely F&B experience as well due to the star Assistant F&B Manager - Gautam, the food spread and the quality can definitely we enhanced. Yet always service can easily change the whole experience itself, the same happened with us.

The contemporary Taj Club rooms are excellent.

Room Tip: Club Rooms
See more room tips
  • Stayed: December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Traveller1982s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerTMD, General Manager at Taj Mahal Hotel, responded to this reviewResponded January 11, 2014

Dear Sir,

Thank you for sparing your valuable time to share your feedback on your recent stay at The Taj Mahal Hotel, New Delhi.

I am pleased to note that our services and facilities were to your satisfaction.

It was indeed a pleasure having you at The Taj Mahal Hotel, New Delhi and we look forward to welcoming you soon again.

Regards

Satyajeet Krishnan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 4, 2014 via mobile

This hotel has wonderful staff who were warm and welcoming upon check in. It is about 40 min drive from the airport and about 20 min away from other locations such as Connaught Place and Qutub Minar, so location is very convenient. The food in the restaurants is amazing and breakfast is to die for. If you are able to stay in a Taj Club Room, I would highly recommend it. The only thing worth noting is that the pool area is currently being renovated, but complimentary transportation to the nearby Taj Palace Hotel is provided so you can use their pool instead. I will definitely stay here again.

Stayed: January 2014, traveled with friends
Thank anenik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerTMD, General Manager at Taj Mahal Hotel, responded to this reviewResponded January 11, 2014

Dear Mam,

Thank you for your very kind and thoughtful feedback.

Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service.

It was indeed a pleasure having you at The Taj Mahal Hotel, New Delhi and we look forward to welcoming you again.

Regards

Satyajeet Krishnan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 2, 2014

Stayed at the Taj for a business conference in Sept. Superb service, anticipated our needs and looked after us the whole time. Hats off to the staff in the exec lounge, who went out of their way to assist us each day, with ideas for sightseeing and also in arranging items and fixing my laptop! In fact all the staff were helpful and very friendly. The pool was lovely and the location was central.

Room Tip: Chose a room with access to the exec lounge - great breakfasts and suburb service
See more room tips
  • Stayed: September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Billi_BNE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerTMD, General Manager at Taj Mahal Hotel, responded to this reviewResponded January 11, 2014

Dear Sir,

Thank you for sparing your valuable time to share your feedback on your recent stay at The Taj Mahal Hotel, New Delhi.

I am pleased to note that our services and facilities were to your satisfaction. Your positive feedback about the hotel is deeply appreciated and have been communicated to all the members of our team.

I thank you for your valuable comments and look forward to the pleasure of your continued visits and assure you of the best in service and hospitality.

Regards

Satyajeet Krishnan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these New Delhi hotels
The Leela Palace New Delhi
#1 of 736 in New Delhi
2,992 reviews
Le Meridien New Delhi
#16 of 736 in New Delhi
2,978 reviews
Chanakyapuri/Lutyens' Delhi
Taj Diplomatic Enclave, New Delhi
Show Prices
Show Prices
Show Prices
Connaught Place/Janpath
Shangri-La's Eros Hotel
Shangri-La's Eros Hotel
#30 of 736 in New Delhi
2,882 reviews
The Lalit New Delhi
#34 of 736 in New Delhi
4,139 reviews
Show Prices
Show Prices
Show Prices

Been to Taj Mahal Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Taj Mahal Hotel

Address: Number One Mansingh Road, New Delhi 110011, India
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in New Delhi
#7 Business Hotel in New Delhi
#7 Spa Hotel in New Delhi
#9 Luxury Hotel in New Delhi
Price Range: $214 - $460 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Taj Mahal Hotel 5*
Number of rooms: 292
Official Description (provided by the hotel):
The Taj Mahal Hotel is one of the most distinguished addresses in Lutyens’ Delhi, and reflects the heritage of Mughal Delhi. Graceful architecture blends aesthetically with modern facilities. The hotel is a city landmark, centrally located, in close proximity to some key areas of the capital. The 294 rooms and suites are luxuriously appointed with the latest in in-room comforts, and all are “rooms with a view” which adds to the guest experience. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Travelocity, Orbitz, DerbySoftTaj, Expedia, Hotels.com, Hotwire, getaroom.com, TripOnline SA, Cancelon and HotelQuickly so you can book your Taj Mahal Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Taj Mahal New Delhi
Taj Palace Delhi
Hotel Taj Mahal
The Taj Mahal Hotel
Taj Mahal Hotel India
Taj Palace Hotel Delhi
Taj Hotels New Delhi
Taj Mahal Hotels
Taj Palace Hotel New Delhi

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing