We arrived here early after our flight from the UK. Security was swift as was our check-in, which we were grateful for.
Our room on the 11th floor overlooked the swimming pool and was a haven of peace and quiet and coolness thanks to the air conditioning. More about the room later.
We found the service here was fantastic from the man who operated the lifts to the servers in the restaurant and the cashiers, nothing was too much trouble.
We had the buffet lunch on the first day, which was lovely, we ate so much we had to lie by the pool the rest of the day. The pool attendant kept us going with fresh towels, chilled bottled water and fruit kebabs, terrific.
We have scored this great hotel as Very Good, because some of the rooms, including ours were in need of updating. It looked a little tired but spotlessly clean in every way.
A great jumping off point for visiting India. One question, where did the 14 red roses come from which were delivered to our room on the first day? Mr Frank Watson in 1106.
Thank you to all the staff you are an example of what real customer service is.
- Official Description (provided by the hotel):
- The Taj Mahal Hotel is one of the most distinguished addresses in Lutyens’ Delhi, and reflects the heritage of Mughal Delhi. Graceful architecture blends aesthetically with modern facilities. The hotel is a city landmark, centrally located, in close proximity to some key areas of the capital. The 294 rooms and suites are luxuriously appointed with the latest in in-room comforts, and all are “rooms with a view” which adds to the guest experience. ... more less
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- Also Known As:
- Taj Mahal New Delhi
- Taj Palace Delhi
- Hotel Taj Mahal
- The Taj Mahal Hotel
- Taj Palace Hotel Delhi
- Taj Mahal Hotel India
- Taj Hotels New Delhi
- Taj Mahal Hotels
- Taj Palace Hotel New Delhi