I have been staying at Taj Palace for quite some time and always prefer to stay in any Taj hotel in any city while travelling,and choose to stay at Palace over Mansingh in Delhi this time but surprisingly the staff goofed up on almost everything right from the confirmed garden luxury suite which they confirmed but didnt give ,to the very high speed elevator in which my wife and me got stuck as it woudnt open on our floor and zoomed right to the top level which really scared us, to the eerie lights and aircon which came on and off in our suite!every 10seconds by itself from 2am-430am possibly due to a faulty room access key card holder but inspite of paying so much we coudnt get a decent nights sleep!
When i asked to meet the GM-Mr Taljinder Singh on checking in and on checking out the staff didnt let me and murmered that he is busy in pressing personal matters!!No call/message/note or communication was received by me from the GM which was surprising and quite rude as he was there on a Sunday to welcome a VVIP guest but coudnt meet me at all during my entire stay of 3days!! Not done at Taj and in any service oriented establishment as i feel nobody is bigger than a hotel guest.
But i woudnt stay anywhere else as my first choice will always be the Taj.
- Official Description (provided by the hotel):
- The luxurious Taj Diplomatic Enclave, New Delhi, is spread out over six acres of lush gardens in the heart of India’s capital city. It is an oasis of calm while still being right in the middle of the city’s action. Not surprisingly, then that our 403 rooms and suites have played gracious host to princes, heads of state, corporate czars and high-powered conferences and the grandest of weddings for close to four decades. ... more less
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- Also Known As:
- Taj Palace New Delhi
- Hotel Taj Palace
- Taj Mahal Hotel Delhi
- Hotel Taj Mahal Palace
- The Taj Mahal Hotel Delhi
- Taj Mahal Hotel New Delhi
- The Taj Mahal Hotel New Delhi