An elegant, classy five star hotel but just lacks that extra something to make it an excellent hotel. That said service levels are almost universally excellent.
The hotel is very well located relative to the airport and not too far from centre of Delhi and the major monuments etc. However, it is in a diplomatic enclave and there is no street life around the hotel.
I stayed here twice on my last trip, once in a Taj Club room which was very comfortable with no real issues and once in a newly renovated room on the fourth floor which was a somewhat different story. While the renovation has been very good in some ways, quality control does not appear to have been what it should and certainly not what you would expect of the Taj Group. For example, the tap fell off when I tried to have a shower, while the power board above the desk had been firmly attached to the wall at a very obvious angle. The new mattress was also very hard.
While there is wireless internet throughout the hotel, its functionality left quite a lot to be desired. While the wireless signal was almost always very strong, there was often no actual Internet connectivity, which appeared to suggest that the Hotel's server was dropping on and off the net.
For those who need it, I found the Business Centre to be extraordinarily helpful and efficient.
There is a good range of restaurants and, for those wanting a break from Indian food, the Orient Express is a great restaurant, even if it is expensive.
- Official Description (provided by the hotel):
- Modern crescent-shaped hotel situated on 6 acres in the diplomatic enclave, 15 minutes from city center. ... more less
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- Also Known As:
- Taj Palace New Delhi
- Hotel Taj Palace
- Hotel Taj Mahal Palace
- Taj Mahal Hotel New Delhi
- The Taj Mahal Hotel Delhi
- The Taj Mahal Hotel New Delhi
- Taj Mahal Hotel Delhi