We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent Service, Comfortable Stay”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
The Metropolitan Hotel & Spa New Delhi
Ranked #61 of 716 Hotels in New Delhi
Certificate of Excellence
Singapore
Level 3 Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Excellent Service, Comfortable Stay”
Reviewed January 14, 2013

My extended family stayed in this hotel for 2 nights in December and I must say that it was a pleasant experience.

The rooms were ample and clean, the toilets had all the amenities a business and tourist traveller would need. I just wished they had free wifi or internet access for the rooms - this is an area most hotels in India seems to be lagging the rest of the world.

The restaurant served nice food and the service staff was attentive to the needs of the guest. Very professional from start to end. I found that this hotel was the best choice I made for my 2 week trip to India last December.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank F71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review, January 18, 2013
Dear Guest,

Thank you very much for sparing time to share your experience with rest of the world. We are overjoyed to read that you had such a fantastic stay with us. We do offer free wifi to our returning customers under repeat customer package on our website so in future you can book us through our website under this package

We strive to go above and beyond in terms of service and hospiltality and for you to feel compelled to post your experience of this on to Trip Advisor is much appreciated.

We will look forward to welcome you back again

With warmest regards

Sanzeev Bhatia
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,581 reviews from our community

Traveler rating
    569
    674
    236
    68
    34
See reviews for
307
406
145
429
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (282)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
djmarty2002
Level 4 Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 7, 2013

My wife and I stayed at the Metropolitan during the last week of December and had a great experience. It is in a really good location and close to shopping and Central New Delhi. There is a great government emporium complex just a 5 minute walk from the place where you get great deals on clothing and souvenirs and great prices without the need for bargaining. The rooms are comfortable and clean. All of their restaurants are great...the Indian restaurant has great food, the Japanese one is one of the best in India and their breakfast is ample and delicious. The spa was an average experience but overall, I would highly recommend this place.

Room Tip: The Club Rooms have wi-fi included in the cost and either one way or round trip airport transfers in...
See more room tips
  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank djmarty2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review, January 18, 2013
Dear Guest,

Thank you very much for sparing time to share your experience with rest of the world. We are overjoyed to read that you had such a fantastic stay with us.

We strive to go above and beyond in terms of service & hospiltality and for you to feel compelled to post your experience of this on to Trip Advisor is much appreciated.

We will look forward to welcome you back again

With warmest regards

Sanzeev Bhatia
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harrow,Middx
Level 3 Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 7, 2013

Excellent hotel and friendly staff. The rooms were better than expected. Clean and well managed hotel. Made a mistake of eating the buffet meal at the hotel restuarant in the evening without checking out the prices - Got burnt badly. Should have gone to "Chutney Bar" which seemed better valued and more choice. Learnt a lesson. Other than that great stay.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank varsanify
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review, January 18, 2013
Dear Guest,

Thank you very much for sparing time to share your experience with rest of the world. We are overjoyed to read that you had such a Great stay with us.

Regarding prices in restaurant please be rest assured as we do conduct a regular price comparison exercise to ensure we stay in line with the price trend in the local area among our category of hotels.

We will look forward to welcome you back again

With warmest regards

Sanzeev Bhatia
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level 6 Contributor
187 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 220 helpful votes
Reviewed January 4, 2013

The Met is very good hotel, rooms are clean, restaurant very good and SPA very nice. The experience was very good, all the staff was very helpful and the waiters in all the restaurants were very nice guys. The location is okay, I chose because it is next to Connaught Place which looks like hell now because is being rebuilt, so it looks like a boom fell on it and it was destroyed. So, location doesn't matter for now. Hotel can look a little cold, but the people can make it warm for you.

Room Tip: Choose front view room because on weekends the pool may have party and they make a lot of noise.
See more room tips
  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelerIE_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review, January 18, 2013
Dear Guest,

“Very Good Hotel.” Wow, what a compliment, thank you! We are overjoyed to read that you had such a fantastic stay with us.

We at The Met strive to go above and beyond in terms of service and hospiltality and for you to feel compelled to post your experience of this on to Trip Advisor is much appreciated.

We will look forward to welcome you back again

With warmest regards

Sanzeev Bhatia
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level 6 Contributor
179 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed January 3, 2013

This hotel is centrally located, and the rooms are very nice and comfortable. There is a Sikh temple around the corner and it’s a 10-15 min walk to Connaught Place. There is a nice gym and spa with steam room. Service is cheerful and competent. Everything went smoothly and there were no issues. As in many Indian hotels, wifi is a chargeable service and is rather expensive. This really should change. Anywhere else in the world wifi is a free amenity even in budget motels.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank goodgenes5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review, January 20, 2013
Dear Guest,

“Very Nice Hotel.” Wow, what a compliment, thank you! We are overjoyed to read that you had such a fantastic stay with us.

We at The Met strive to go above and beyond in terms of service and hospiltality and for you to feel compelled to post your experience of this on to Trip Advisor is much appreciated.

We will look forward to welcome you back again

With warmest regards

Sanzeev Bhatia
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kesgrave
Level 4 Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed December 28, 2012

I booked two club rooms for two nights at the beginning of December for some meetings I had in Delhi. I stayed here about a year ago and no significant changes to report.

The hotel is central and if you want to walk to Connaught Place you can do it in about 15 min or around 50 INR in an auto-rick so it is reasonably central.

I had an airport pick-up included in the room rate and although I called before leaving Mumbai to give my flight details there was no driver waiting when I arrived. I called the hotel and 25min later the driver was there.

Check in no problem and with club rooms there is access to the club lounge with soft drinks and snacks and a happy hour with alcohol at some point in the evening.

I did have another issue with the free internet access in the club room package which after referring the management team to hotel website we resolved and I received for free but apart from that no other issues.

The hotel is showing it's age in places but is a reasonable standard and the guests are a mix of international business travellers and tourists. Rooms are ok with flat screen tv, mini bar etc. You do get a fair bit of noise through the windows and during wedding season that can keep you tapping along to the band until the early hours of the morning.

I would probably say here again as it is relatively good value for a central Delhi hotel where international hotels cost about the same as London.

Room Tip: The higher the better
See more room tips
  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alx-UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review, January 18, 2013
Dear Guest,

Thank you for sharing your feedback here. We are happy to note that you found our hotel as Reasonably priced & well located. Regarding your experience with the airport pick up and free wifi we regret the inconvenience caused to you and the team has been briefed to be very very careful.

We will look forward to your return visit to our hotel in the near future

With Warm regards

Sanzeev Bhatia
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Level 3 Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed December 27, 2012

The hotel is well appointed well fitted out. We were delayed in arriving for a 3 night stay and when I informed the staff they fixed it all up. No hassles.The staff are very helpful and I would certainly stay here again. One of the benefits is that it is close to a small shopping area for Indian sweets, snacks and liquor if you want to have a night in.
Just across the road is the government shopping emporium for those who don't want to be harrassed on the street when they want to pick something up.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karimbay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review, December 30, 2012
Dear Guest,

Thank you very much for sparing time to share your experience with rest of the world. We are overjoyed to read that you had such an excellent stay with us and thank you very much for rating our location as good and staff very helpful.

We strive to go above and beyond in terms of service and hospiltality and for you to feel compelled to post your experience of this on to Trip Advisor is much appreciated.

We will look forward to welcome you back again

With warmest regards

Sanzeev Bhatia
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these New Delhi hotels
0.5 mi away
The Park New Delhi
The Park New Delhi
#64 of 716 in New Delhi
2,918 reviews
1.2 mi away
The Lalit New Delhi
The Lalit New Delhi
#40 of 716 in New Delhi
3,768 reviews
1.1 mi away
Le Meridien New Delhi
Le Meridien New Delhi
#16 of 716 in New Delhi
2,732 reviews
Show Prices
Show Prices
Show Prices
0.9 mi away
Hotel The Royal Plaza
Hotel The Royal Plaza
#73 of 716 in New Delhi
2,403 reviews
0.8 mi away
Hotel Palace Heights
Hotel Palace Heights
#33 of 716 in New Delhi
680 reviews
0.6 mi away
Radisson Blu Marina Connaught Place
Show Prices
Show Prices
Show Prices

Been to The Metropolitan Hotel & Spa New Delhi? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Metropolitan Hotel & Spa New Delhi

Property: The Metropolitan Hotel & Spa New Delhi
Address: Bangla Sahib Road | Connaught Place, New Delhi 110001, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#36 Spa Hotel in New Delhi
#36 Family Hotel in New Delhi
#41 Luxury Hotel in New Delhi
#44 Romantic Hotel in New Delhi
#50 Business Hotel in New Delhi
Price Range (Based on Average Rates): $
Hotel Class:5 star — The Metropolitan Hotel & Spa New Delhi 5*
Number of rooms: 178
Official Description (provided by the hotel):
THE METROPOLITAN HOTEL & SPA, New Delhi, a Five Star Deluxe full service hotel, is located in the heart of the business and commercial hub of New Delhi, and provides easy access to most of the corporate and financial centres, ministries, embassies and the International Trade Fair grounds. THE MET is the perfect destination for an international traveler looking for easy access to doing business in New Delhi. This urban oasis in its New Avatar with its luxurious ambiance and lush landscaping is an experience in itself. THE MET, a fine blend of style and substance, is a member of Luxury Collection of Great Hotels of The World, an international hotel marketing brand. Each of the meticulously designed guest rooms and suites at the hotel features personalized comfort, luxury and all the necessary amenities to satisfy the modern discerning traveler. The Met houses renowned restaurants to mesmerize guests with eclectic options to choose from distinctive dining and wining experiences. To the global gourmet, The Met offers the award winning Sakura, India's first Japanese restaurant, Chutney, Bar + Tandoor, offering dinners an indigenous fusion of pan-Indian cuisine, Zing, the all-day world cuisine restaurant featuring an international platter set to tantalize the taste buds. The Met & all its Outlets Sakura, Zing, Chutney Bar + Tandoor Restaurant, NeoVeda Spa have been awarded with Certificate of Excellence 2015 by Tripadvisor, Highly Commended Spa Hotel India 2016 & Best Sustainable Hotel India 2016 by International Hotel Awards,Excellence in Hospitality Industry 2016 by International Quality Awards,Powering Global Travel Award 2015 by GTA, Luxury City Hotel 2012 by World Luxury Hotel Awards.In addition, The Met has a full service Business Center, Club Lounge, stylish Banquet Halls and Meeting Venues, Neoveda Health Spa with Swimming Pool to provide the extras that our corporate business traveler expects. The hotel is home to Craft House a luxury lifestyle store, with its exclusive range of Indian handicrafts, pashmina, jewelry, Ayurvedic spa products and the most unusual and unique Indian tea selections. The Met's passion for excellence endeavors not only to satisfy, but also to surpass all the needs of its guests to ensure that they LIVE MET SMART. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Orbitz, Agoda, Fastbooking, TripOnline SA, getaroom.com, Hotwire, HotelQuickly, Travelocity, Cancelon, Cheap Tickets and Evoline ltd so you can book your The Metropolitan Hotel & Spa New Delhi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Metropolitan Hotel And Spa New Delhi
Metropolitan New Delhi
Metropolitan Hotel Nikko Delhi
Hotel Metropolitan Nikko New Delhi
Metropolitan Hotel New Delhi

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing