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“environment of hotel is excellent but service is poor”

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Le Meridien New Delhi
Ranked #16 of 716 Hotels in New Delhi
jammu
1 review
“environment of hotel is excellent but service is poor”
Reviewed June 24, 2010

The service part of this hotel is lagging behind.. quality and the quantity of food served in restaurants is poor.. decor of hotel is excellent..

  • Stayed August 2009, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank neerubharatgupta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,689 reviews from our community

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Rating summary
  • Location
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  • Value
  • Cleanliness
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canada
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 23, 2010

The hotel is in a very central position in Delhi, close to business district ( CP), shopping ( south Delhi) and close to the Embassy row as I had to visit an Embassy during this trip.
The hotel is very modern. spacious lobby and very attentive staff. The rooms are excellent clean, modern and very comfortable and also have a fantastic view of Delhi from the Red Fort to the Raj Bhawan.
The new chocolate lounge in the lobby is very nice - fantastic hot chocolate ( even my swiss friends appreciated it) but rather uncomfortable for some of my older visitors and very pricey.

  • Stayed May 2010, traveled on business
    • Value
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Helpful?
Thank leahgirlCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tirupur in Tamil Nadu
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 22, 2010

i always choose this hotel in delhi, bcos is too good in service, price and everything. the rooms are very neat and comfort.

  • Stayed May 2010, traveled on business
    • Value
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    • Sleep Quality
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    • Service
Helpful?
Thank Warsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore
2 reviews
Reviewed June 22, 2010

I booked this hotel to stay in since I was also attending a one-day business event at the same hotel. I was pleasantly surprised since I had heard that the hotel's quality standards had gone down considerably in the last few years.

The hotel location is great, in Central Delhi and doesn't take too long to get to the airport either. The hotel ambience and amenities were great and my room was great too! Only issue for me was that the view from my room wasn't as great as I expected, since I was given one of the rooms facing the hotel's generator setup/warehouse.

Front desk and room service staff were very helpful. Breakfast spread in the morning was also quite large and varied and the staff there were helpful too. Though, the coffee, which is one of the most important things for me in the morning, can be much better.

On the whole, it was a good experience, price was slightly on the expensive side but not too high. I would recommend Le Meridien to all business travellers with conferences/meetings in Central Delhi.

  • Stayed June 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank IndianGlobeTrotter10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann Arbor, MI
Level Contributor
3 reviews
3 hotel reviews
Reviewed June 22, 2010

The Le Meridien was trendy and very comfortable. Wonderful lobby area - we did not eat at the restaurants. Rooms are very clean and comfortable, and the service was great. The men in the VIP room (not even concierge) tried for a very long time to book our train tickets online for us (the website wasn't working) and refused to accept a tip. I would definitely recommend this hotel, although you won't get a taste of normal India staying here, and it's quite pricey.

  • Stayed June 2009, traveled as a couple
    • Value
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Helpful?
Thank travelingdre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goa
Level Contributor
3 reviews
3 hotel reviews
Reviewed June 22, 2010

I was here in the month of December on an official trip and it was indeed a wonderful experience. It was Christmas season in preparation and i must say that even in the midst of conference and meetings i still made time to linger in the lobby - the most happening place. The lobby restaurant was also a nice experience. Rooms had such a sense of homely setting that all the tiredness would just die out once i entered the room. The hospitality were kind enough to be of immediate help. The Christmas tree of green bottles was indeed an amazing job!!! Congrats! I would love to come and experience a holiday and i have no doubt whatsoever that it will definitely be an experience to live!

  • Stayed December 2009, traveled on business
    • Value
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Helpful?
Thank iteng_sferns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alta, Norway
Level Contributor
81 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed June 21, 2010

Le Meridien deserves all its 5 stars, and for the price it makes you feel like a king.
The location and the premises of the hotel are superb, and the hotel itself is posh, stylish and elegant. It looks even more elegant on the inside than on the outside, and is a very modern hotel with all necessary services both for conference, leisure and "just a nights sleep".
From you stop at the entrance you feel welcomed by the staff, and after 3 nights stay we felt at home. The friendly and professional staff really takes care of you, and impressingly fast started to recognize us (even that this is a quite big hotel).

Rooms are big and spacy, and have highly modern facilities with remote control for lights etc. Room service is very good, and two times a day were the rooms made up/cleaned. Housekeeping was also very fast, and fixed anything needed within minutes.
Beds was a delight to sleep in, and chairs at room was comfy too. Bathroom was of pretty ok size, well cleaned and good looking, and only problem we had was the plug in the bathtub.

The hotel inside is very spacious but navigable, and well marked to all the services at the hotel. The location of the hotel and the height of the hotel gives you a nice view of New Delhi, overlooking both sights and city. Outside there is a nice garden and a pool, which all are very inviting.

The breakfast is served in the restaurant in the first floor, and what a breakfast! With a combination of both indian and western cuisine, its impossible to leave while still hungry. Its varied and delicious, and plentiful of all. Only small thing which i missed, was refill of coffee from staff.
Dinner at restaurant was also a delight, yet the price was a bit stiff. 1800 rupee for buffee, and prices of regular dishes was around 6-700 rupee and up. Even though, the dinners we ordered were splendid and tasteful, professionally put up. Staff was very helpful, and was also helpful adjusting the ordered dinner to our specifications without hesitation.

  • Stayed June 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Claus J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Le Meridien New Delhi

Property: Le Meridien New Delhi
Address: Windsor Place, New Delhi 110001, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Spa Hotel in New Delhi
#12 Luxury Hotel in New Delhi
#19 Romantic Hotel in New Delhi
#20 Family Hotel in New Delhi
#23 Business Hotel in New Delhi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Le Meridien New Delhi 5*
Number of rooms: 358
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Also Known As:
Le Meridien New Delhi Hotel New Delhi
Meridien New Delhi
Le Meridien Delhi
New Delhi Le Meridien

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